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Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with free breakfast and a fitness center

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Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down comforters, desk, laptop workspace
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
175 N Genesee St, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 3 min drive - 1.4 miles
  • Stanley Theater - 3 min drive - 1.6 miles
  • Saranac Brewery - 4 min drive - 2.1 miles
  • Utica Zoo - 7 min drive - 2.9 miles
  • Utica College - 8 min drive - 3.2 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Best Western Gateway Adirondack Inn

Hotel near a train station
At Best Western Gateway Adirondack Inn, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free WiFi in public areas and a business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a gift shop, and 1 meeting room
  • A 24-hour front desk, coffee/tea in the lobby, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like desk chairs and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

Is Best Western Gateway Adirondack Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. A cleaning fee of USD 200.00 also applies. Service animals are exempt from fees.

How much is parking at Best Western Gateway Adirondack Inn?

Self parking is free at this property.

What time is check-in at Best Western Gateway Adirondack Inn?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Gateway Adirondack Inn?

Check-out is at 11 AM.

Where is Best Western Gateway Adirondack Inn located?

Situated in Utica, this hotel is within 1 mi (2 km) of Erie Canalway Trail, North Utica Shopping Center, and Utica Children's Museum. Adirondack Railway Utica Station and National Distance Running Hall of Fame are also within 1 mi (2 km). Utica Station is 15 minutes by foot.

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Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 744 reviews
Rating 8 - Good. 282 out of 744 reviews
Rating 6 - Okay. 155 out of 744 reviews
Rating 4 - Poor. 70 out of 744 reviews
Rating 2 - Terrible. 48 out of 744 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

It was a lovely stay for a quick overnight trip with my family.
Stayed 1 night in Mar 2025

8/10

The location is good close to different varieties of restaurants
Stayed 1 night in Mar 2025

10/10

Staff was very helpful.
Stayed 1 night in Apr 2025

10/10

Great hotel
Stayed 1 night in Jan 2025

6/10

O
Stayed 2 nights in May 2025

10/10

Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

10/10

Easy access to thruway, restaurants and exercise equipment on the premisis.. A little pricey, however.
Stayed 2 nights in Jan 2025

6/10

Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

10/10

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

4/10

Long wait to check in. Room smelled bad. Bathroom was too small.
Stayed 1 night in Mar 2025

8/10

Clean and nice staff. Area around the hotel is a little depressing. It serves a purpose for travelers and is appreciated.
Stayed 1 night in Nov 2024

10/10

Na
Stayed 1 night in Jan 2025

10/10

Clean rooms, comfortable bed.
Stayed 1 night in Apr 2024

10/10

The property was clean and we felt safe.
Stayed 1 night in Jul 2024

10/10

Great location, reasonably priced, comfortable and clean.
Stayed 1 night in Nov 2023

10/10

We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

10/10

It’s a good place to stop for the night when traveling through the area.
Stayed 1 night in Apr 2024

10/10

The hotel was clean quiet and staff was amazing
Stayed 1 night in Aug 2023

8/10

Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

4/10

Too noisy can hear everyone in the hall
Stayed 2 nights in Jan 2025

6/10

N/A
Stayed 1 night in Feb 2025

10/10

Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.
Stayed 7 nights in Sep 2024

8/10

I liked because it was around all different types of food
Stayed 3 nights in Jun 2024

6/10

Basic Best Western property.
Stayed 1 night in Jun 2024

8/10

Clean and well maintained.
Stayed 1 night in Aug 2024