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Spa & Wellness Hotel Diament Ustron

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Spa & Wellness Hotel Diament Ustron

Indoor pool, sun loungers
Exterior
Superior Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi
Bar (on property)
Apartment | Private kitchenette | Fridge, coffee/tea maker, electric kettle
The Spa & Wellness Hotel Diament Ustron provides a peaceful mountain getaway with spectacular views from its terrace. Visitors can relax with spa treatments including massages and manicures, while children enjoy themselves at the playground and arcade room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Hot Tub
  • Spa
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room (Family)

Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi

Comfort Room (Family)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Bathrobes
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, free WiFi

Apartment

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
3 bedrooms
Shower/tub combination
Bathrobes
Private bathroom
  • 30 sq m
  • 3 bedrooms
  • Valley view
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Bathrobes
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
Plasma TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Panoramic Twin Room

Minibar, in-room safe, desk, free WiFi

Panoramic Twin Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Leśny Park Niespodzianek - 2 min walk - 0.1 miles
  • Playground at the Amphitheatre - 11 min walk - 0.6 miles
  • Ustron Ski Resort - 6 min drive - 2.8 miles
  • Mountain Park Równica - 6 min drive - 2.8 miles
  • Szczyrk Ski Resort - 39 min drive - 19.8 miles

Getting around

  • Ustroń Brzegi Station - 20 min walk
  • Katowice (KTW-Pyrzowice) - 78 min drive

Restaurants

  • ‪Dwor Skibówki - ‬10 min drive
  • ‪Karczma Wrzos - ‬18 min walk
  • ‪Angels' Music Pub - ‬4 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Tête-à-Tête - ‬18 min walk

About this property

Spa & Wellness Hotel Diament Ustron

Upscale family-friendly hotel in the mountains
You can look forward to a terrace, a coffee shop/cafe, and a garden at Spa & Wellness Hotel Diament Ustron. Indulge in a manicure/pedicure, a Swedish massage, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • Smoke-free premises, barbecue grills, and an elevator
  • Meeting rooms, luggage storage, and a billiards/pool table
Room features
All guestrooms at Spa & Wellness Hotel Diament Ustron offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Plasma TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Indoor pool, sun loungers

Hotel Diament Ustron

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.4 out of 10, Very Good, 78 reviews
Hotel Diament Ustron

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 195 per day
Cribs (infant beds) are available for PLN 19.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Spa & Wellness Hotel Diament Ustron have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Spa & Wellness Hotel Diament Ustron pet-friendly?

No, pets are not allowed at this property.

How much is parking at Spa & Wellness Hotel Diament Ustron?

Self parking is available for PLN 25 per night.

What time is check-in at Spa & Wellness Hotel Diament Ustron?

Check-in begins at 4 PM.

What time is check-out at Spa & Wellness Hotel Diament Ustron?

Check-out is at 11 AM.

Where is Spa & Wellness Hotel Diament Ustron located?

This family-friendly Ustron hotel is located in the mountains, within a 10-minute walk of Pijalnia Wód and Leśny Park Niespodzianek. Dolina Gościradowca Trail and Playground at the Amphitheatre are also within 1 mi (2 km). Ustroń Brzegi Station is 20 minutes by foot and Ustron Zdrój Station is 20 minutes.

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Reviews

Spa & Wellness Hotel Diament Ustron Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.0

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not worth the money we paid

We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo fajny hotel również dla rodzin

Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Świetny hotel w urokliwej okolicy

Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zima

niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fajny hotel

Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nie przyjeżdżaj przed remontem hotelu **** !!!

Ogólnie pozytywnie. Jedzenie, SPA, basen i fitness club ok, ale stan 4 gwiazdkowej części hotelowej tragiczny. Termostat od kaloryfera odpadł, lampka nocna poraziła mnie prądem, drzwi kabiny prysznicowej ledwo wiszące.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Tom

Brak klimatyzacji w czterogwiazdkowym hotelu! W pokoju brak husteczek ,a wydawać się mogło że to oczywiste . Szlafroki na basen nie dość że w opłakanym stanie to jeszcze nie można wypożyczyć za kaucją tylko płacisz i to nie tanio. Kto daje te gwiazdki?
Stayed 6 nights in Jan 2019

6/10 Okay

Wlodzimierz

Liked: Room comfort

ogólnie średnio.

Mam uwagi co do następujących spraw: przy śniadaniu za mało obsługi (nie nadążają), jakuzzi za małe na tak duży hotel, płatny parking przy drodze to porażka, płatne szlafroki to chyba żart.
Stayed 2 nights in Oct 2018

6/10 Okay

Dorota

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Basen niezbyt duży i bardzo głęboki - na całej powierzchni 166 cm (poza brodzikiem dla dzieci). Długi proces meldowania, doba hotelowa rozpoczyna się o godz. 16:00. Na śniadaniu trudno znaleźć wolny stolik, obsługa nie nadąża z ich sprzątaniem. Sprzątanie pokoju polegało tylko na wyrzuceniu śmieci - nawet łóżka nie zostały zaścielone. Balkon duży ale oddzielony od innych tylko szybą, co nie daje nam prywatności.
Stayed 1 night in Jul 2018

8/10 Good

Jacek, SIEDLCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duzo ludzi = sezon = duzo dzieci / BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)

4/10 Poor

Not Provided, Danmark

Disliked: Cleanliness, staff & service, property conditions & facilities

Nytårs ferie

Ankom til Hotellet, som var booket med Panorama Udsigt, men udsigten bestod af udsyn til en Betonvæg samt Parkerings plads.Værelserne var ikke rene, skadedyr på værelserne.Personalet kunne ikke Engelsk, dog fik de fat i en mannager, som kunne lidt gebrokkent Engelsk.

4/10 Poor

Not Provided, Løkken

Disliked: Cleanliness, staff & service, property conditions & facilities

Nytårs ferie

Meget dårligt. Ankom og havde booket værelse med PANORAMA udsigt, udsigten var en betonmur ud mod parkeringsplads. Hotellet gav ingen informationer på Engelsk.Badeværelserne var ikke rene, mange dyr på værelset.Håber Hotel. com besigtiger dette Hotel.

10/10 Excellent

Marta, Sopot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany weekend we dwoje

Bardzo przyjemny pobyt zarówno na wypad we dwoje jak i z rodziną. Wygodny, ładnie urządzony, czysty pokój, przyjemne spa, również zachowana czystość. Bardzo dobrze wygłuszony pokój - pomimo imprezy w restauracji i pokoju na parterze, nie dochodziły do nas hałasy. Bardzo ładna lokalizacja z widokiem, zaraz obok pijalnia wody i dom zdrojowy więc jak nie ma śniegu można spędzić czas na uzdrawianiu ;). Bardzo dobra baza wypadowa do zwiedzania regionu - Wisła, Szczyrk, Cieszyn, Żywiec. Gorąco polecam.

4/10 Poor

Michal, Dąbrowa Górnicza

Disliked: Cleanliness, property conditions & facilities, room comfort

Reklamacja

Zarezerwowany miałem pokój Panoramic dla 2 os. na 1 noc. Niestety, pokój nie był adekwatny do standardu hotelu 4*, mianowicie w łazience w rogu kabiny prysznicowej znajdowała się pleśń, w pokoju brakowało wyposażenia dla drugiej osoby (jedna filiżanka), materac był zbyt duży w stosunku do stelażu łóżka co powodowało iż frontowa deska nie była przymocowana do łóżka a była jedynie o nie oparta, wbrew opisowi pokoju brakowało minibarku (była pusta szafka) natomiast w hotelu Diament 3* minibarek był na wyposażeniu pokoju. Byliśmy w innych hotelach sieci Diament i nie mieliśmy żadnych zastrzeżeń co do pokoju/hotelu. W tym przypadku przy wymeldowaniu złożyliśmy pisemną reklamację.

8/10 Good

Pawel, Tajlandia

Liked: Staff & service
Mieszkałem w odnowionej części 4* ale te gwiazdki jednak na wyrost. Duży plus za świetne śniadania, jednak pozostałe posiłki radzę spożywać "na mieście".

8/10 Good

Magnus, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities

Nature

Pretty good location if you like to be in the nature, surrounded by Mountains. Very good breakfast and serviceminded personell. Only disappointment there was no aircondition. The room became pretty hot

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Would visit it again

Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

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