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Hotel Diament Ustron

3.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Ustron

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Photo gallery for Hotel Diament Ustron

Indoor pool, sun loungers
Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Front of property - evening/night
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa
  • Gym
  • Hot Tub
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic) | In-room safe, desk, iron/ironing board, cribs/infant beds

Senior Suite (Panoramic)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Minibar
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room | TV

Panoramic Apartment

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Separate bathtub and shower
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double or Twin Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Cable/satellite channels
Wardrobe or closet
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
TV
2 bedrooms
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Leśny Park Niespodzianek - 5 min walk - 0.3 miles
  • Playground at the Amphitheatre - 10 min walk - 0.5 miles
  • Ustron Ski Resort - 6 min drive - 2.8 miles
  • Mountain Park Równica - 6 min drive - 2.8 miles
  • Równica - 11 min drive - 3.4 miles

Getting around

  • Ustroń Brzegi Station - 18 min walk
  • Katowice (KTW-Pyrzowice) - 99 min drive

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Hotel Diament Ustron

Family-friendly hotel connected to the convention center
At Hotel Diament Ustron, you can look forward to a terrace, a coffee shop/cafe, and a garden. Treat yourself to a body scrub, a body treatment, or a facial at the onsite spa. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, a billiards/pool table, and laundry services
  • Barbecue grills, tour/ticket assistance, and meeting rooms
Room features
All 77 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 193 per night
Cribs (infant beds) are available for PLN 19.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Hotel Diament Ustron have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Diament Ustron pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Diament Ustron?

Self parking is available for PLN 25 per night.

What time is check-in at Hotel Diament Ustron?

Check-in begins at 4 PM.

What time is check-out at Hotel Diament Ustron?

Check-out is at 11 AM.

Where is Hotel Diament Ustron located?

This family-friendly Ustron hotel is located in the mountains, within a 10-minute walk of Pijalnia Wód and Leśny Park Niespodzianek. Dolina Gościradowca Trail and Playground at the Amphitheatre are also within 1 mi (2 km). Ustroń Brzegi Station is 18 minutes by foot and Ustron Zdrój Station is 21 minutes.

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Hotel Diament Ustron Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

8/10

Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

2/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024

10/10

Stayed 4 nights in Dec 2023

4/10

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

10/10

Stayed 2 nights in Jul 2023

8/10

Stayed 4 nights in May 2023

10/10

Stayed 1 night in Jan 2023

10/10

Stayed 3 nights in Oct 2022

8/10

Stayed 3 nights in Jul 2022

10/10

Stayed 2 nights in Oct 2021

10/10

Stayed 1 night in Sep 2021

6/10

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021

10/10

Quiet and clean air environment cleanly maintained accommodation
Stayed 1 night in May 2021

8/10

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Stayed 2 nights in Mar 2021

10/10

Stayed 1 night in Nov 2020

10/10

Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Stayed 2 nights in Oct 2020

8/10

Stayed 1 night in Oct 2020

10/10

Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Stayed 1 night in Sep 2020

10/10

Super,na pewno wrócimy!
Stayed 2 nights in Sep 2020

8/10

Stayed 2 nights in Sep 2020

8/10

Stayed 1 night in Sep 2020