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Conrad Urumqi

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Photo gallery for Conrad Urumqi

Reception hall - Conrad Urumqi (Ürümqi)
Property video
Lobby - Conrad Urumqi (Ürümqi)
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers - Conrad Urumqi (Ürümqi)
Lobby sitting area - Conrad Urumqi (Ürümqi)
Luxury
5.0 star property
9.2

Wonderful

Central luxury in Urumqi

Sophisticated dining awaits at three on-site restaurants serving international cuisine in Urumqi city. Guests can retreat to the indoor pool and sun loungers for relaxation. The helpful concierge, praised for exceptional service, arranges city tours and tickets.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Queen

A hotel room with a bed, a nightstand with a lamp, a clock, and a green armchair.

Premium Queen

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe 2-bed Room

A bathroom with a wooden vanity, a round mirror, a vase with flowers, and a vertical LED light strip.

Deluxe 2-bed Room

  • Sleeps 2
  • Free WiFi

View all photos for Queen Deluxe Suite

A bathroom with a wooden vanity, a round mirror, a vase with flowers, and a vertical light strip.

Queen Deluxe Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Suite

A modern living room with a sofa, two armchairs, a coffee table, a flat-screen TV mounted on the wall, and a small side table with a vase of flowers.

Deluxe King Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive King

Premium bedding, minibar, in-room safe, blackout drapes

Executive King

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Premium King

Premium bedding, minibar, in-room safe, blackout drapes

Executive Premium King

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Room King

Accessible Room King | Premium bedding, minibar, in-room safe, blackout drapes

Accessible Room King

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Suite

Ambassador Suite | Premium bedding, minibar, in-room safe, blackout drapes

Ambassador Suite

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Premium King

Premium bedding, minibar, in-room safe, blackout drapes

Premium King

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Living area | 60-inch LCD TV with satellite channels, TV

Presidential Suite

  • City view
  • 320 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Double Beds
  • Free WiFi

View all photos for Deluxe Queen

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Queen Suite

60-inch LCD TV with satellite channels, TV

Deluxe Queen Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Queen

Premium bedding, minibar, in-room safe, blackout drapes

Executive Queen

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Premium Queen

Premium bedding, minibar, in-room safe, blackout drapes

Executive Premium Queen

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Room Queen

Premium bedding, minibar, in-room safe, blackout drapes

Accessible Room Queen

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Queen

Premium bedding, minibar, in-room safe, blackout drapes

Premium Queen

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Single Room, 1 King Bed, Mountain View

Executive Single Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, blackout drapes

Executive Single Room, 1 King Bed, Mountain View

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ürümqi City Centre neighborhood, Conrad Urumqi is connected to a shopping center. Xinjiang Uygur Autonomous Region Museum and Silk Route Museum of Xinjiang Uygur are cultural highlights, and travelers looking to shop may want to visit Xinjiang International Grand Bazaar. Check out an event or a game at Hongshan Arena, and consider making time for Urumqi Water Amusement Park, a top attraction not to be missed. Visit our Ürümqi travel guide
Map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000

What's nearby

  • A cityscape with modern skyscrapers, a snow-covered rocky hill, and a traditional pavilion.
    Hongshan Park
    2 min drive - 1.4 miles
  • A tall brick minaret with a dome, surrounded by other buildings with similar architectural features.
    Xinjiang International Grand Bazaar
    6 min drive - 3.7 miles
  • Xinjiang Uygur Autonomous Region Museum
    13 min walk - 0.7 miles
  • Xinjiang Medical University
    2 min drive - 1.2 miles
  • Xinjiang People's Hall
    2 min drive - 1.2 miles

Getting around

  • Ürümqi South Railway Station
    12 min drive
  • Urumqi (URC-Diwopu Intl.)
    24 min drive

Restaurants

  • West Trip 西·咖
    15 min walk
  • Mcdonald's
    17 min walk
  • 蟹満貫
    14 min walk
  • Themed Restaurant
    14 min walk
  • Burger King 汉堡王
    16 min walk

Similar properties

Exterior
Hilton Garden Inn Urumqi Exhibition Center
Shuimogou District
  • Free WiFi
Hilton Garden Inn Urumqi Exhibition Center
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • 珍呈中餐厅
  • 羽大堂吧
  • 膳翘全日制餐厅

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Conrad Urumqi have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Conrad Urumqi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Conrad Urumqi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Conrad Urumqi?

Check-out is at noon.

Where is Conrad Urumqi located?

Located in Ürümqi City Centre, this luxury hotel is within 1 mi (2 km) of Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University. Hongshan Arena and Hongshan Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Conrad Urumqi Reviews

9.2

Wonderful

9.0

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and room is exceptionally clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Frederick Lai Cheung

Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re travelling to Urumqi, there’s no better place to stay. The rooms are comfortable, the beds are luxurious, the bathrooms are very nice, and the water pressure is excellent. Breakfast was very generous, and being greeted by eight different local Xinjiang honeys was a treat.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is in average quality but not the top quality. Still have rooms to improve.
Stayed 2 nights in May 2026
Verified

8/10 Good

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

FOJIAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

难以置信

非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！
Stayed 1 night in May 2024
Verified

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在市區，但離機場方便快速。

在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff called Happy at Club Floor

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Silk Road trip

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

果然是五星级大酒店，相当不错！

房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel professional and congenial

I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017
Verified

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived！
Stayed 2 nights in Jul 2017
Verified

8/10 Good

yueh-lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，下次還會再住
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市内からはすこし離れているが、ホテルとしてはとても快適に過ごせる。ウルムチへ行くときには、また泊まりたい。
Verified

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Urumqi

Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The softest bed in China.

I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Xinjiang Urumqi Hotel

Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay
Verified

8/10 Good

Ching Ping Shirley

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nazar

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Wei

Stayed 8 nights in May 2025