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Säntis - Das Hotel

3.5 star property
Hotel with 2 restaurants, steps from Saentis Cable Car

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Photo gallery for Säntis - Das Hotel

Terrace/patio
Standard Double Room | Premium bedding, down comforters, in-room safe, desk
Fireplace
Reception
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • 24/7 front desk
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property - evening/night

Romantik Hotel Säntis

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  • Spa
  • Pet friendly
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9.0 out of 10, Wonderful, 99 reviews
Romantik Hotel Säntis

About the neighborhood

Map
Schwägalp, Hundwil, Appenzell Ausserrhoden, 9107

What's nearby

  • Saentis Cable Car - 1 min walk - 0.1 miles
  • Säntis - 6 min drive - 1.0 mile
  • Iltios Unterwasser Cable Car - 25 min drive - 15.1 miles
  • Wildhaus-Gampluet Cable Car - 30 min drive - 17.6 miles
  • Wasserauen-Ebenalp Cable Car - 30 min drive - 18.2 miles

Getting around

  • Nesslau-Neu St. Johann Station - 12 min drive
  • Wattwil Station - 22 min drive
  • Zurich Airport (ZRH) - 85 min drive

Restaurants

  • ‪Berggasthaus Forelle - ‬44 min drive
  • ‪Berggasthaus Seealpsee - ‬50 min drive
  • ‪Säntis - Das Hotel - Bar - ‬2 min walk
  • ‪Restaurant Passhöhe - ‬11 min walk
  • ‪Berggasthaus Tierwies - ‬2 min drive

About this property

Säntis - Das Hotel

Hotel near Säntis
Located close to Saentis Cable Car, Säntis - Das Hotel provides free breakfast, a terrace, and a garden. Adventurous travelers may like the snowshoeing, hiking/biking, and sledding at this hotel. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Laundry facilities, a bar, and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An electric car charging station, a gift shop, and a 24-hour front desk
  • An elevator, free newspapers, and multilingual staff
  • A front-desk safe, meeting rooms, and luggage storage
Room features
All 68 rooms have comforts such as premium bedding and bathrobes, in addition to thoughtful touches like safes and sound-insulated walls.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • 42-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Parking and transportation

  • Electric car charging station on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Gasthaus Passhöhe
  • Panoramarestaurant Säntis
  • Schwägalp

Things to do

  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Sauna
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Crib (infant bed) fee: CHF 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Säntis Das Hotel Schwagalp
Säntis Das Schwagalp
Säntis Das Hotel
Säntis - Das Hotel Hotel
Säntis - Das Hotel Hundwil
Säntis - Das Hotel Hotel Hundwil

Frequently asked questions

Is Säntis - Das Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

What time is check-in at Säntis - Das Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Säntis - Das Hotel?

Check-out is at 11 AM.

Where is Säntis - Das Hotel located?

Situated in a regional park, this spa hotel is steps from Saentis Cable Car and 2.8 mi (4.5 km) from Säntis. Iltios Unterwasser Cable Car and Wildhaus-Oberdorf Ski Lift are also within 20 mi (32 km).

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Säntis - Das Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 0 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Susanne

Stayed 1 night in Feb 2025

8/10 Good

Marlen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonntag Morgenessen vom Hotel auf dem Säntis Gipfe

Alles war wirklich top! ausser ich würde niemals mehr an einem Sonntag Morgen zum Morgenessen auf den Säntis fahren, viel zu viele Leute und die Organisation lässt zu wünschen übrig. Beim Ankommen mit der 1. Bahn, hat es keine Verantwortlichkeit die einem entgegennimmt und platziert. Also sitzt man irgendwo hin und muss dann den ganzen Platz nochmals wechseln, mit bereits vollem Teller. Das kann man besser organisieren, eine Person bzw. 2 an jedem Eingang zum Empfang der Gäste.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück war eher Bescheiden
Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hans

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles top und nur empfehlenswert
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay with an Amazing view

The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of Säntis or explore the Appenzell area.
View from Hotel room
Stayed 1 night in Apr 2022

2/10 Terrible

Sean

Disliked: Staff & service

Hotel.com fails rate protection; ruins family trip

Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.
Stayed 1 night in Dec 2021

10/10 Excellent

Fedalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Sehr schöne Zimmer und sehr sauber. Modern eingerichtet. Komme sicher wieder.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, kleine aber schöne Zimmer. Die Herren an der Reception haben einen super Job gemacht. Sehr zuvorkommend, freundlich und speditiv ;). Das Service Personal am Abend (unser Kellner) war ebenfalls sehr freundlich und effizient unterwegs. Was die Effizienz angeht, dann kann man das vom Service Personal tagsüber im Restaurant, leider nicht behaupten. Sie laufen eher unkoordiniert und deshalb wartet man lange, bis man bedient wird, bis man die Karte bekommt (das geht nämlich nicht in einmal) und bis dann das Getränk kommt. Schade, da gibt es wirklich Verbesserungspotenzial. Ansonsten ein interessantes Hotel an einem wunderschönen Ort vor „dem“ spektakulären Berg und einer atemberaubenden Kulisse.
Stayed 1 night in Feb 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

2/10 Terrible

Ekaterina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Absolut enttäuschend

Das Säntis Hotel wurde uns an einem Startfeld Event vorgezeigt und angepriesen, weshalb wir uns zur Buchung entschieden hatten. Der Service liess bezgl. Freundlichkeit und Professionalität von Beginn an zu wünschen übrig. Wir wurden rauh begrüsst, beim Checkin unterbrochen (ja, das erzähle ich ihnen noch und warten sie, das kommt gleich!). Der Start verlief schonmal holprig. Als uns dann bekannt gegeben wurde, dass für unseren Tag keine Spaslots mehr übrig waren (wir haben mehr Gäste als Verfügbarkeit!) war die Enttäuschung gross. Weshalb lässt man mehr Gäste ins Hotel als Spaplätze verfügbar sind oder erweitert die Spaverfügbarkeit nicht bis 10:00 abends? Wir haben schliesslich einen slot am nächsten Tag erhalten um 12:00. Die Zimmer sind gross, ruhig und die Betten weich. Es ist fraglich, weshalb aber eine grosse Glasscheibe bei der Dusche/Schlafzimmer als Trennung benutzt wurde (immerhin gibts einen Vorhang!). Auch der Wasserkocher hat uns gefehlt. Immerhin hat die Rezeptionistin mit rauhem Ton gesagt, dass die ja kein Room Service anbieten und wir das im Restaurant holen können. Abendessen war schliesslich erst um 19:30 möglich (vorher ist alles für nicht-hotel-gäste reserviert!), obwohl wir extra mittags angerufen und bezgl. Abendessen um 18:30 gefragt hatten. Am nächsten Morgen fragten wir freundlich nach, ob ein late check out nach dem spaslot möglich wäre (wir hatten ja erst einen slot nach check out, von 12:00-13:30 erhalten), worauf uns entgegnet wur
Stayed 1 night in Dec 2020