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Surban Hotel - Special Class

3.0 star property
Art Deco hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Surban Hotel - Special Class

Minibar, in-room safe, free WiFi
Balcony
Lobby
Front of property
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Room service
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Satellite channels
Wardrobe or closet
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Jetted Tub

Deluxe Double Room, Jetted Tub | Minibar, in-room safe, free WiFi

Deluxe Double Room, Jetted Tub

Highlights

Air conditioning
LCD TV
Jetted bathtub
Hair dryer
Private bathroom
Minibar
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

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About the neighborhood

Map
Yunak Mah. P.K. 55, Ürgüp, Nevsehir, 50400

What's nearby

  • Asmalı Konak - 1 min walk - 0.0 miles
  • Turasan Winery - 2 min walk - 0.1 miles
  • Temenni Wishing Well - 5 min walk - 0.3 miles
  • Üç Güzeller - 20 min walk - 1.1 miles
  • Sunset Point - 8 min drive - 4.1 miles

Getting around

  • Incesu Station - 41 min drive
  • Nevsehir (NAV-Cappadocia) - 44 min drive

Restaurants

  • ‪Teras Pub Cafe&Restaurant - ‬8 min walk
  • ‪Ciğerci Bahattin Ürgüp - ‬10 min walk
  • ‪Tandır House Restaurant - ‬6 min walk
  • ‪Prokopi Restaurant - ‬1 min walk
  • ‪Temenni Evi Otel Ve Wine&Dine Restaurant - ‬9 min walk

About this property

Surban Hotel - Special Class

Hotel near Göreme National Park
Take advantage of a rooftop terrace, a garden, and an arcade/game room at Surban Hotel - Special Class. Adventurous travelers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a computer station
Room features
All guestrooms at Surban Hotel - Special Class include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 100 for adults and TRY 80 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,614 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 100 for adults and TRY 80 for children
  • Airport shuttle fee: TRY 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Property Registration Number 11652

We should mention

This property does not have elevators

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Surban Hotel Special Class
Surban Hotel Special Class Urgup
Surban Special Class
Surban Special Class Urgup
Surban Special Class Urgup
Surban Hotel Special Class
Surban Hotel - Special Class Hotel
Surban Hotel - Special Class Ürgüp
Surban Hotel - Special Class Hotel Ürgüp

Frequently asked questions

Is Surban Hotel - Special Class pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Surban Hotel - Special Class?

Self parking is free at this property.

What time is check-in at Surban Hotel - Special Class?

Check-in begins at noon.

What time is check-out at Surban Hotel - Special Class?

Check-out is at noon.

Does Surban Hotel - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 120 per person applies.

Where is Surban Hotel - Special Class located?

Located in the heart of Ürgüp, this hotel is steps from Göreme National Park, Asmalı Konak, and Turasan Winery. Temenni Wishing Well and Temenni Wishing Hill are also within 10 minutes.

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Surban Hotel - Special Class Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hannu

Stayed 2 nights in Oct 2024

10/10 Excellent

aslihan

Stayed 4 nights in Jun 2022

10/10 Excellent

Beyza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

TUNCAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience,Excellent service,Good location

Hotel service is very excellent. You can send an email to ask for the tour, bus ticket reservation and airport transfer. They will reply very quickly. It helped me a lot especially bus ticket reservation from Ürgüp to Pamukkale. The room size is acceptable and it is very clean. We could check in straightaway when we arrived hotel. It was very amazing since we took overnight plane to there. Location is good since you can walk to the center in 10 to 15 minutes. When you walk to the center , you still can see different scenery near hotel.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Gülbahar

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

ergün yılmaz, istanbul

Liked: Staff & service, property conditions & facilities

mükemmel bir yer

mutlaka görülmesi gereken bir yer....
This review was submitted before 2018 and has not been verified.

8/10 Good

ana teresa, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

servicio personalizado

Agraadable hotel, muy comodo y te brindan muy buena atencion
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

gemoedelijke sfeer

Vriendelijke mensen, ontbijt goed, koffie kan sterker, kamers basic
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ann, Western Australia

Disliked: Room comfort

The Surban -good property but beds were hard and layout increased noise level

The staff were great, very friendly. The building and decorations were great; the breakfast room was sensationally decorated with loads of artifacts. The breakfast was very good and extensive. The location was o.k., a walk uphill back from the centre of town though. At the time of our stay in July the terrace had two tables and one umbrella; more furniture and some potted plants would have made it a great place to relax. The only negative was the beds (very hard) and due to the design of the building with rooms off a long wooden corridor it was a very noisy place - lots of Europeans talking loudly and slaming doors very late at night; difficult for staff to manage. Also there were some families staying and the children wandered freely in the bar area; hard to have a quiet drink and talk about the day when teenagers have taken over an area - maybe some areas should be "adults only" rather than leaving it up to the families to be considerate of other guests.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Emel, İstanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ürgüp Surban Otel - Selçuklu Evi

This review was submitted before 2018 and has not been verified.

8/10 Good

vinicio, Ancona

Liked: Cleanliness, staff & service, property conditions & facilities

Un buo

L'hotel Surban ha un ottimo rapporto qualita'/prezzo. E' in buona posizione, si puo' andare in centro a piedi. Il personale e' cordiale, internet e' stabile e veloce, ottima la colazione a buffet.