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Aparthotel

Sanctuary Lakes Fauna Retreat

3.5 star property
Lakefront aparthotel units with private hot tubs and kitchenettes

Choose dates to view prices

Photo gallery for Sanctuary Lakes Fauna Retreat

Property grounds
Studio Villa | Private kitchenette | Fridge, microwave, stovetop, electric kettle
Fridge, microwave, stovetop, electric kettle
Lounge
Superior Villa | Living area | TV, DVD player
Sanctuary Lakes Fauna Retreat offers a tranquil escape near Hervey Bay Botanic Garden. Guests can explore lush gardens, lounge by the pool, or browse the library. Kids enjoy the playground while parents relax with free self-parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Barbecue grill
  • Kitchen
  • Outdoor Space
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Villa

Studio Villa | 1 bedroom, individually decorated, individually furnished

Studio Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Villa

Family Villa | 1 bedroom, individually decorated, individually furnished

Family Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Queen Villa

Queen Villa | 1 bedroom, individually decorated, individually furnished

Queen Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 40 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa | 1 bedroom, individually decorated, individually furnished

Economy Family Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Family Villa

Superior Family Villa | 1 bedroom, individually decorated, individually furnished

Superior Family Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area | TV, DVD player

Economy Studio Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Economy Queen Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa | 1 bedroom, individually decorated, individually furnished

Superior Studio Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Superior Queen Villa | 1 bedroom, individually decorated, individually furnished

Superior Queen Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa | 1 bedroom, individually decorated, individually furnished

Queen Family Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Superior Villa

Superior Villa | 1 bedroom, individually decorated, individually furnished

Superior Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Villa

Highlights

Patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

About the neighborhood

Map
1 Shell Street, Urangan, QLD, 4655

What's nearby

  • Esplanade - 5 min walk - 0.3 miles
  • Urangan Pier - 10 min walk - 0.6 miles
  • Hervey Bay Botanic Garden - 15 min walk - 0.8 miles
  • Reefworld Aquarium - 19 min walk - 1.0 mile
  • Great Sandy Straits Marina - 3 min drive - 1.5 miles

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Hervey Bay Boat Club - ‬3 min drive
  • ‪The Dock Hervey Bay - ‬3 min drive
  • ‪Wild Lotus Restaurant & Bar - ‬4 min drive
  • ‪Kondari Pub - ‬6 min walk

About this property

Sanctuary Lakes Fauna Retreat

Lakefront aparthotel units with private hot tubs and kitchenettes
An outdoor pool, a snack bar/deli, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Each apartment boasts an indoor private hot tub and a deep soaking tub, while offering a kitchenette and a refrigerator. For a bit of entertainment, a TV comes with a DVD player, and guests can also appreciate conveniences like a microwave and an electric kettle. Weekly housekeeping is available.
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,014 reviews
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Private indoor hot tub

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Library
  • TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In the suburbs
  • Near the boardwalk/promenade
  • Near the ocean
  • On a lake

Things to do

  • Golf lessons nearby
  • Golfing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 36 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from August 17 2025 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Frequently asked questions

Does Sanctuary Lakes Fauna Retreat have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Lakes Fauna Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Lakes Fauna Retreat?

Self parking is free at this property.

What time is check-in at Sanctuary Lakes Fauna Retreat?

Check-in start time: 2 PM; Check-in end time: 5:00 PM.

What time is check-out at Sanctuary Lakes Fauna Retreat?

Check-out is at 10 AM.

Does Sanctuary Lakes Fauna Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sanctuary Lakes Fauna Retreat located?

Located in Urangan, this aparthotel is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. Esplanade and Reefworld Aquarium are also within 1 mi (2 km).

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Reviews

Sanctuary Lakes Fauna Retreat Reviews

9.2

Wonderful

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 231 out of 369 reviews
Rating 8 - Good. 111 out of 369 reviews
Rating 6 - Okay. 20 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 2 out of 369 reviews

Reviews

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family.

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was clean and comfortable. Access to lake fauna was amazing.
Stayed 3 nights in Jan 2023

10/10 Excellent

Brett

Liked: Cleanliness, communication
Commendations great views, great great amenities

10/10 Excellent

Lilibeth

Liked: Cleanliness, room comfort, communication

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Stayed 3 nights in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities, communication
Such a tranquil place to stay. Thank-you
Stayed 2 nights in Feb 2024

10/10 Excellent

Denis

Liked: Cleanliness, room comfort, communication

Comfortable and convenient

A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Stayed 4 nights in Aug 2023

8/10 Good

ke

Liked: Cleanliness, communication
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
Stayed 4 nights in Sep 2023

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Communication
It was close to where my family lives so just a quick walk away. The villas are dated, but adequate for my purposes as I didn't spend much time there. The internet was non existent and upon moving villas, the internet was sporadic. In this day and age I would have thought internet would be available and reliable.
Stayed 19 nights in Feb 2023

2/10 Terrible

paul

Disliked: Cleanliness, amenities, property conditions & facilities
very poor condition
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort, communication
The setting is wonderful however spoiled by having to wash flying fox poo off the car every morning. There is no wifi in or near the villas. Entering the property requires a phone call at the gate. The bathroom door handle can get stuck.
Stayed 2 nights in Jun 2022

10/10 Excellent

wayne

Liked: Cleanliness, room comfort, communication

Wonderful

Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕
Stayed 2 nights in Feb 2025

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a lovely setting by the lake. What we didn’t understand was why $5.00 something was added to our bill as a debit card fee.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasser

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are not friendly, AC was not working even we complained twice and no action taken, the balcony hasn't been cleaned for ages, they have provided very few housekeeping and when we asked for an additional toilet paper roll they charged us $2.03 for it. Note: we got a villa for 5 for 3 nights and they provided 2 shampoos, 2 soaps and 1.5 toilet paper rolls!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Room comfort, communication

Lovely surrounds

Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in. The location is wonderful especially if you like birdlife! A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Liked: Amenities
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Stayed 3 nights in Jul 2024

8/10 Good

Cassi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, communication
at the edge of nature and a lake
Stayed 2 nights in May 2024

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities, communication
Lovely environment. WI a bid not connected for short times. Signal a bit weak.
Stayed 3 nights in Apr 2024

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