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Aparthotel

Oaks Hervey Bay Resort and Spa

Property class: 4.5

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Photo gallery for Oaks Hervey Bay Resort and Spa

A room with a view of the ocean through sheer curtains, a small table with chairs, and a tiled floor. - Oaks Hervey Bay Resort and Spa (Urangan)
A resort with a large pool, sun loungers, and a view of the ocean. - Oaks Hervey Bay Resort and Spa (Urangan)
A modern hotel with a pool, outdoor seating, and a view of the ocean. - Oaks Hervey Bay Resort and Spa (Urangan)
A modern kitchen with a built-in refrigerator, a water dispenser, and a glass-top island. - Oaks Hervey Bay Resort and Spa (Urangan)
A modern kitchen with a microwave, dishwasher, and a dining area with a table and chairs. - Oaks Hervey Bay Resort and Spa (Urangan)
Located close to Urangan Pier and Reefworld Aquarium, Oaks Hervey Bay Resort and Spa provides a terrace, 2 coffee shops/cafes, and a garden. Indulge in a Thai massage, a manicure/pedicure, and a body wrap at Mineral Earth, the onsite spa. The on-site restaurant, Bayswater Bistro, offers lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartment, 2 Bedrooms, Ocean View

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms

A balcony with a view of the sea, a pool, and a dining area with chairs and a table.

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms

A hotel room with a large bed, a desk with chairs, a balcony with a view, and a ceiling fan.

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

A modern living room with a flat-screen TV, a wooden coffee table, and a grey sofa with cushions.

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Ocean View

A modern living room with a flat-screen TV, a blue sofa, a wooden coffee table, and a ceiling fan.

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Pool View

A balcony with a glass table and chairs, overlooking a pool and palm trees.

Apartment, 1 Bedroom, Pool View

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

A balcony with a glass table and chairs, overlooking a pool and palm trees.

Premier Apartment, 1 Bedroom

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Pool View

A modern kitchen with built-in appliances, a dining area with a wooden table and chairs, a grey sofa, and a balcony with outdoor furniture.

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Pool View

A modern kitchen with built-in appliances, a dining area with a wooden table and chairs, a grey sofa, and a balcony with outdoor furniture.

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

A hotel room with a large bed, a desk with chairs, a balcony with a view, and a ceiling fan.

Premier Apartment, 3 Bedrooms

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

About the neighborhood

Located in Urangan, a neighborhood in Hervey Bay, Oaks Hervey Bay Resort and Spa is in a shopping district and on the waterfront. Hervey Bay Historical Village Museum is a cultural highlight and some of the area's popular attractions include Reefworld Aquarium and WetSide Water Education Park. Urangan Pier and Hervey Bay Botanic Garden are two other places to visit that come recommended. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Hervey Bay travel guide
View more Aparthotels in Hervey Bay
Map
569 Charlton Esplanade, Urangan, QLD, 4655

What's nearby

  • A wooden pier extending into calm waters with a white railing, under a partly cloudy sky.
    Urangan Pier
    5 min walk - 0.3 miles
  • A beach with clear water, people swimming and surfing, and a sandy shore with trees and beach huts.
    Esplanade
    5 min walk - 0.3 miles
  • A serene garden with a pond, rocks, and lush greenery.
    Hervey Bay Botanic Garden
    19 min walk - 1.0 mile
  • Shelly Beach
    5 min walk - 0.3 miles
  • Reefworld Aquarium
    14 min walk - 0.8 miles

Getting around

  • Hervey Bay, QLD (HVB)
    7 min drive

Restaurants

  • McDonald's
    3 min drive
  • Operation Underground
    5 min drive
  • Crafty Cargo Taphouse
    5 min drive
  • Simply Wok
    5 min drive
  • Kondari Hotel
    10 min walk

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Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Crib: AUD 10 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • 1 bedroom
  • Bed sheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • First-run movies

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center (11 square feet of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • By the ocean
  • In a shopping district
  • In the city center
  • In the suburbs
  • Near the airport
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 57 units
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Garden
  • Local artist showcase
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Oaks Hervey Bay Resort and Spa have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM–9:00 PM.

Is Oaks Hervey Bay Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Hervey Bay Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Hervey Bay Resort and Spa?

Check-out is at 10 AM.

Where is Oaks Hervey Bay Resort and Spa located?

Offering direct access to the beach, this Urangan aparthotel is in the city center and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oaks Hervey Bay Resort and Spa Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1162 out of 1809 reviews
Rating 8 - Good. 479 out of 1809 reviews
Rating 6 - Okay. 110 out of 1809 reviews
Rating 4 - Poor. 39 out of 1809 reviews
Rating 2 - Terrible. 19 out of 1809 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Such a wonderful stop on our long trip to the Gold Coast. Amazing pool and room and amenities! The room was more than expected… overall, a great treat. Wish we had stayed longer.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very large room. Comfortable large bed
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent stay. Very relaxing and convenient location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The unit we had was beautifully decorated, it was clean and had everything we needed to have a night away from the kids. Perfect location too, with the Pier just over the road, Bayswater Bar Grill just outside the gate for a delicious dinner and Salt the other side for an amazing Brekky. Would definitely stay here again! Would even bring the kids next time, to enjoy the pool.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The position was fantastic had a great weekend away our accommodation was so good and clean wouldn’t hesitate to book again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We booked a sea view room and it had a fantastic outlook of the bay and pier. The balcony was absolutely massive and the bedroom spacious too. Great resort and location, highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location. Friendly staff. Great having kitchen and laundry equipment.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Probably the best hotel in town. Location great ! Views great from my room and a good gym and pools
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Clean, comfortable, great location to esplanade
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great room efficient check in etc.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Roomy apartment and all staff were excellent - friendly and helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very friendly family stay
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay the view was amazing excellent facilities
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
View was amazing and apartments so nice and cozy
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a couple of nights - plenty of casual eating options within walking distance.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oaks is a fantastic holiday destination, the whole experience from check in to check out was so convenient. Heaps of eating and walking options close by, will be making an effort to stay there again.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room, friendly reception, great facilitues on site
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Epic spot , comfy beds !!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a super stay! Staff was all friendly and helpful, we got a surprise upgrade to a penthouse suite which we didn’t need, but truly appreciated. The porch spaces took superior advantage of the views from this hotel. The pools were AMAZING and the parking safe and secure. Nice location to walk the pier and enjoy the downtown. Things do close early (like 4-5pm) so plan accordingly. Only the restaurant was a let down. Meh food and had to work to get silverware and napkins. Staff there was friendly. We would definitely stay again and recommend this resort!
Stayed 2 nights in Mar 2026