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Oaks Hervey Bay Resort and Spa

4.5 star property

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Photo gallery for Oaks Hervey Bay Resort and Spa

1 bedroom, in-room safe, desk, blackout drapes - Oaks Hervey Bay Resort and Spa (Urangan)
Exterior - Oaks Hervey Bay Resort and Spa (Urangan)
Apartment, 2 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes - Oaks Hervey Bay Resort and Spa (Urangan)
Exterior - Oaks Hervey Bay Resort and Spa (Urangan)
Premier Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes - Oaks Hervey Bay Resort and Spa (Urangan)
Oaks Hervey Bay Resort and Spa near Urangan Pier offers a peaceful escape with two coffee shops, a garden, hot stone massages, and a heated pool with sun loungers. Enjoy in-room WiFi, dry cleaning, concierge service, and an on-site restaurant for lunch and dinner.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Ocean View

A balcony with a view of a swimming pool, lounge chairs, and a table.

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Pool View

View from room

Apartment, 1 Bedroom, Pool View

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout drapes

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Premier Apartment, 3 Bedrooms

  • Ocean view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for 3 Bedroom Penthouse

1 bedroom, in-room safe, desk, blackout drapes

3 Bedroom Penthouse

  • Sleeps 6

3 Bedroom Ocean View

  • Sleeps 6

View all photos for 2 Bedroom Pool View

Living area | 42-inch flat-screen TV with satellite channels, TV, first-run movies

2 Bedroom Pool View

  • Sleeps 4

View all photos for 3 Bedroom Pool View

Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer

3 Bedroom Pool View

  • Sleeps 6

View all photos for 3 Bedroom Premier Ocean View

1 bedroom, in-room safe, desk, blackout drapes

3 Bedroom Premier Ocean View

  • Sleeps 6

View all photos for 1 Bedroom Ocean View

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Ocean View

  • Sleeps 2

View all photos for 1 Bedroom Pool View

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Pool View

  • Sleeps 2

1 Bedroom Premier Ocean View

  • Sleeps 2

View all photos for 2 Bedroom Ocean View

Pool | 2 outdoor pools, a heated pool, open 7:00 AM to 9:00 PM, sun loungers

2 Bedroom Ocean View

  • Sleeps 4

View all photos for 2 Bedroom Premier Ocean View

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Premier Ocean View

  • Sleeps 4

About the neighborhood

Located in Urangan, a neighborhood in Hervey Bay, Oaks Hervey Bay Resort and Spa is in a shopping district and on the waterfront. Hervey Bay Historical Village Museum is a cultural highlight and some of the area's popular attractions include Reefworld Aquarium and WetSide Water Education Park. Urangan Pier and Hervey Bay Botanic Garden are two other places to visit that come recommended. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Hervey Bay travel guide
View more Aparthotels in Hervey Bay
Map
569 Charlton Esplanade, Urangan, QLD, 4655

What's nearby

  • Urangan Pier
    Urangan Pier
    5 min walk - 0.3 miles
  • Esplanade
    Esplanade
    5 min walk - 0.3 miles
  • Hervey Bay Botanic Garden
    Hervey Bay Botanic Garden
    19 min walk - 1.0 mile
  • Shelly Beach
    5 min walk - 0.3 miles
  • Reefworld Aquarium
    14 min walk - 0.8 miles

Getting around

  • Hervey Bay, QLD (HVB)
    7 min drive

Restaurants

  • McDonald's
    3 min drive
  • Hervey Bay Boat Club
    3 min drive
  • The Dock Hb
    3 min drive
  • Golden Chicken
    3 min drive
  • Salt Cafe Urangan
    6 min walk

About this property

Oaks Hervey Bay Resort and Spa

Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted tub, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 57 air-conditioned accommodations with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Crib: AUD 10 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • First-run movies

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center (11 square feet of space)
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center
  • In the suburbs
  • Near the airport
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 57 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Energy-saving switches in guestrooms
  • Garden
  • Local artist showcase
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Frequently asked questions

Does Oaks Hervey Bay Resort and Spa have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM–9:00 PM.

Is Oaks Hervey Bay Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Hervey Bay Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Hervey Bay Resort and Spa?

Check-out is at 10 AM.

Where is Oaks Hervey Bay Resort and Spa located?

Offering direct access to the beach, this Urangan aparthotel is in the city center and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oaks Hervey Bay Resort and Spa Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1144 out of 1787 reviews
Rating 8 - Good. 476 out of 1787 reviews
Rating 6 - Okay. 109 out of 1787 reviews
Rating 4 - Poor. 39 out of 1787 reviews
Rating 2 - Terrible. 19 out of 1787 reviews

Reviews

Verified

10/10 Excellent

Caryn

Liked: Cleanliness, check-in, communication, listing accuracy
We had a super stay! Staff was all friendly and helpful, we got a surprise upgrade to a penthouse suite which we didn’t need, but truly appreciated. The porch spaces took superior advantage of the views from this hotel. The pools were AMAZING and the parking safe and secure. Nice location to walk the pier and enjoy the downtown. Things do close early (like 4-5pm) so plan accordingly. Only the restaurant was a let down. Meh food and had to work to get silverware and napkins. Staff there was friendly. We would definitely stay again and recommend this resort!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mr Brett

Liked: Cleanliness, room comfort, communication
Clean, comfortable, great location to esplanade
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jock

Liked: Cleanliness, room comfort, communication
Great room efficient check in etc.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room cleaning in price. Staff members at counter to be nicer. (In the whole time i was there only one young lady was nice, everyone else made me feel like a inconvenience).
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

clive

Liked: Cleanliness, property conditions & facilities, communication
Roomy apartment and all staff were excellent - friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and to a very high standard. Only complaint was we only had 1 night here. Breakfast at Salt Cafe superb.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lindsay

Liked: Cleanliness, room comfort, communication
View was amazing and apartments so nice and cozy
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ondine Flavia

Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Stayed 1 night in Mar 2025
Verified

8/10 Good

adam

Liked: Amenities, communication
Pool is great for smaller children.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick. Rooms were spacious and had a nice view of the ocean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay the view was amazing excellent facilities
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oaks is a fantastic holiday destination, the whole experience from check in to check out was so convenient. Heaps of eating and walking options close by, will be making an effort to stay there again.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, property conditions & facilities, communication
Very friendly family stay
Stayed 5 nights in May 2024
Verified

6/10 Okay

Amy

Liked: Amenities, property conditions & facilities
Pool was great! Staff were nice, but never got back to us on late check out. Apartment was nice but the floors were not overly clean, stained towel. Wouldn't bother ordering room service, most of our order didn’t arrive, when it did turn up it was cold or missing things.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a couple of nights - plenty of casual eating options within walking distance.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room, friendly reception, great facilitues on site
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, property conditions & facilities, communication
The pool view room was a great choice. Close to food options and a walk along the pier.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MELISA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hands down the best customer service experience reception crew very helpful and always welcoming my family had the best holiday ever!!!!! Definitely recommend this to anyone great experience we've had in a long time cant wait to come back
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, property conditions & facilities, communication
Staff very nice and helpful. The pool is great and rooms big and space
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Locklen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Epic spot , comfy beds !!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Liam

Liked: Cleanliness, room comfort, communication
Enjoyable stay for 4 nights for a family of 4. Had an ocean view room and the view was superb. Close to the pier and flat areas to walk. Cafes and the Baywater Bar and Grill all close by. Room was clean and tidy but only weekly cleans meant we had to go to reception a number of times for fresh towels and kitchen supplies etc.
Stayed 4 nights in May 2025