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Chagala Uralsk Hotel

3.0 star property
Start your day off right with breakfast at Hugo’s then take care of business at the conference space or squeeze in a workout at the gym.

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Photo gallery for Chagala Uralsk Hotel

Reception - Chagala Uralsk Hotel (Uralsk)
Exterior - Chagala Uralsk Hotel (Uralsk)
Classic Studio | In-room safe, desk, laptop workspace, soundproofing - Chagala Uralsk Hotel (Uralsk)
Reception - Chagala Uralsk Hotel (Uralsk)
Superior Apartment | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels - Chagala Uralsk Hotel (Uralsk)
Chagala Uralsk Hotel, located in the heart of the city, offers an inviting atmosphere with a terrace and on-site restaurant serving breakfast. Enjoy your stay while staying connected with free in-room WiFi and taking advantage of amenities like laundry facilities, a gym, conference space and luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | In-room safe, desk, laptop workspace, soundproofing

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, laptop workspace, soundproofing

Superior Apartment

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Uralsk, Chagala Uralsk Hotel is in the city center. Local points of interest include Uralsk New Mosque, Uralsk Stadium, and Uralsk Mall. Visit our Uralsk travel guide
Map
67 / 1 Temira Masina St, Uralsk, 090006

What's nearby

  • Uralsk New Mosque
    15 min walk - 0.8 miles
  • Uralsk Mall
    9 min drive - 4.2 miles
  • Uralsk Stadium
    10 min drive - 4.4 miles

Getting around

  • Oral (URA)
    26 min drive

Restaurants

  • Coffee Original
    9 min walk
  • Pizza Hot
    5 min walk
  • Burbon
    7 min walk
  • Eldivino
    7 min walk
  • SunRise
    6 min walk

About this property

Chagala Uralsk Hotel

Hotel in the city center
At Chagala Uralsk Hotel, you can look forward to a terrace, laundry facilities, and a gym. The on-site restaurant, Hugo's, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and a banquet hall
  • Luggage storage, a 24-hour front desk, and 1 meeting room
Room features
All 83 rooms have comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch plasma TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 4,500 per person
  • A restaurant

Restaurants on site

  • Hugo's

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in room

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Chagala Uralsk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chagala Uralsk Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chagala Uralsk Hotel?

Check-out is at noon.

Where is Chagala Uralsk Hotel located?

Located in the heart of Uralsk, this hotel is 1 mi (1.6 km) from Uralsk New Mosque and within 6 mi (10 km) of Uralsk Stadium and Uralsk Mall.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chagala Uralsk Hotel Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 7 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean and nice size. Breakfast was very good as well.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and refurbished rooms in an older structure(s).
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice staff.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Yuliya

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff and just the worst hotel I've ever stayed in. They have no early check-in option and I had to pay one extra night fee for check-in at 10:30. The facilities are just horrible and old, room was not clean enough, what is more I could hear everything what was going on in the room next to mine. If I have to go to Uralsk one more time, I will stay in another hotel for sure.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Zipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. Hotel is in the CBD and easily accessible. Their buffet breakfast is probably one the nicest things one can say about this hotel. I had a wonderful stay.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We chose the apartment rooms and were not disappointed. The rooms were nice, large and clean, well isolated from sound and temperature. The location of the hotel is very nice, with the city center walking distance. This place will be my choice next time I'm in Uralsk.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Good hotel for the region

Even if good for the price, this is not at international standards. Needs to be renovated, you hear a lot from room to the other one, basic bed. Lots of hairs were still in the bathroom from previous guest.
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Good quality western style hotel.

We have stayed at the Chagala in Uralsk for many years during our frequent trips to Uralsk. One of the best hotels in the city to cater for European and American tastes. For those that have travelled in KZ outside of Almaty and Astana, you will realize it is difficult to find good comfortable accommodation. The Chagala group can offer this.
Stayed 6 nights in Jul 2017
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment

The part of the hotel that have the apartment is new and have a good standard. The food is good and the personal is speaking English. Perfect place for a business trip.
Verified

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good western style hotel for foreign guests

We have stayed at this hotel many times during our trips to KZ. Reliable service but suffers the usual problems of experienced staff with adequate language skills. Still would recommend the Chagala group for value, western style food, cleanliness and reliability.
Verified

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come here if you have standards

If you are coming to Uralsk and are not from KZ or you just want western standards then come here. The rooms are good, the free upgrade to apartment was nice. Good bed, not just those hard planks of wood found in other Kz hotels. The other good thing is the restaurant. Not only does it have an English menu and food from Kz, America, oriental and Indian but the food quality is one of the best in the whole city (and I've eaten all over this city) It can be more expensive but it is worth it especially when compared to other hotels in Kz
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Modern clean hotel with security parking.
Verified

6/10 Okay

Anders

Liked: Cleanliness
Free parking, a wheelchair ramp, fine restaurant . Good value for the money. Some staff spoke English.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standard apartment

Chagala is offering apartments and standard rooms. This evaluation is related to the apartment room, which is suitable for long stay. Excellent service.
Verified

6/10 Okay

Mehmet

Stayed 9 nights in Oct 2025
Verified

6/10 Okay

Inna

Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveler

Verified

4/10 Poor

Gulnazym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort