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Desert Palace Hotel & Casino Resort

3.5 star property
Suburban hotel with a casino and airport shuttle service

Choose dates to view prices

Photo gallery for Desert Palace Hotel & Casino Resort

Outdoor pool
Property entrance
Superior Room | Minibar, in-room safe, desk, rollaway beds
Casino
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, rollaway beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hair dryer
Deep soaking bathtub
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Living area | 32-inch flat-screen TV with digital channels, TV

Standard Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Hair dryer
Deep soaking bathtub
Private bathroom
Electric kettle
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Erf 1, Golf Course Road, Keidebees, Upington, Northern Cape, 8801

What's nearby

  • Upington Golf Club - 2 min walk - 0.1 miles
  • Melkstroom - 10 min drive - 2.1 miles
  • Kalahari Mall - 10 min drive - 4.5 miles
  • Kalahari-Oranje Museum - 11 min drive - 6.0 miles
  • Orange River Cellars - 18 min drive - 8.7 miles

Getting around

  • Upington (UTN) - 11 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Dros - ‬9 min drive
  • ‪Panarottis - ‬8 min drive
  • ‪Mugg & Bean - ‬9 min drive
  • ‪Ocean Basket - ‬8 min drive

About this property

Desert Palace Hotel & Casino Resort

Family-friendly hotel adjacent to a golf course
A free roundtrip airport shuttle, a casino, and a grocery/convenience store are just a few of the amenities provided at Desert Palace Hotel & Casino Resort. For those looking to try their luck, this hotel boasts 169 slot machines, 6 casino gaming tables, and a casino VIP room. Treat yourself to a massage or other spa services. The on-site Italian cuisine restaurant, Bella Roma, offers breakfast, brunch, lunch, dinner, and kids' meals. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and mini golf.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and coffee/tea in the lobby
  • A reception hall, luggage storage, and a computer station
Room features
All 60 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 135 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bella Roma
  • Casino Bar

Things to do

  • 169 slot machines
  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 135 per person
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Desert Palace Hotel Casino Resort Upington
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Desert Palace Hotel & Casino Resort Upington
Desert Palace Hotel Casino Resort
Hotel Desert Palace Hotel & Casino Resort
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Desert Palace Hotel & Casino Resort Hotel
Desert Palace Hotel & Casino Resort Upington
Desert Palace Hotel & Casino Resort Hotel Upington

Frequently asked questions

Does Desert Palace Hotel & Casino Resort have a pool?

Yes, this property has an outdoor pool.

Is Desert Palace Hotel & Casino Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Desert Palace Hotel & Casino Resort?

Self parking is free at this property.

What time is check-in at Desert Palace Hotel & Casino Resort?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Desert Palace Hotel & Casino Resort?

Check-out is at 10:00 AM.

Does Desert Palace Hotel & Casino Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Desert Palace Hotel & Casino Resort located?

This family-friendly Upington hotel is located in the suburbs, within 3 mi (5 km) of Desert Palace Golf Course & Casino, Melkstroom and Jackson Island. Kalahari Mall and Weicheiland are also within 6 mi (10 km).

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Desert Palace Hotel & Casino Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 11 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.big bed big room. View to the Golf court
Stayed 1 night in Jan 2023

10/10 Excellent

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended

easy to find from airport, quick friendly check in. nice room with fridge a/c and balcony comfortable beds not noisy and very good food in Italian themed restaurant- recommend
Stayed 1 night in Apr 2023

8/10 Good

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fine place to stay

friendly efficient check in, nice room with A/C already working well. comfy bed, fridge & tea& coffee making facilities. only complaint was restaurant closes at 15.00 on Sundays (I was pre warned of this but it was still a bit of a pain!). would still stay there in future (but not on Sunday!)
Stayed 1 night in Nov 2024

4/10 Poor

Alessandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Erano anni che non vedevo un hotel con pretese ridotto in uno stato simile. Rumoroso, pessimo ristorante, camere fatiscenti, e internet inutilizzabile
Stayed 1 night in May 2025

10/10 Excellent

Sunet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Earl

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2023

8/10 Good

Rasheda

Stayed 1 night in Apr 2023

10/10 Excellent

Dr N K Kirimi

Stayed 1 night in Mar 2023

8/10 Good

Harry

Stayed 1 night in Dec 2022

2/10 Terrible

Gwenael

Stayed 1 night in Nov 2022

8/10 Good

Jacobus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Peter

Stayed 1 night in Jun 2022

8/10 Good

KOKETSO IGNATIOUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michele

Stayed 1 night in Oct 2021

6/10 Okay

Veranise

Liked: Cleanliness, staff & service

Average stay

Got to the venue and the WiFi, phone in the room and tv channels all was not working, moved us to another room after we unpacked as only found out then these things not working, room was better but WiFi still problematic as signal very poor
Stayed 3 nights in Sep 2021

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Super stay, already booked again for the return trip
Stayed 2 nights in Sep 2021

2/10 Terrible

Sifiso

Disliked: Staff & service, property conditions & facilities, room comfort
It was bad. Poor service and unfriendly staff
Stayed 1 night in Sep 2020

8/10 Good

Molefi

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this a wonderful trip and the hotel is very clean and all is helpful. Will definitely return soon and wont stay anywhere else.
Stayed 3 nights in Mar 2020

8/10 Good

ANANDROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020