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Unzen Azumaen

3.5 star property
Ryokan in Unzen with a full-service spa and area shuttle service

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Photo gallery for Unzen Azumaen

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi
1 bedroom, iron/ironing board, free WiFi
Indoor pool
SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi
1 bedroom, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

RIYU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

Japanese-Western Style Room, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUBARU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 10
  • 2 Twin Beds and 11 Twin Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Room, Non Smoking

Special Room, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

Special Room, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for Japanese Room

In-room dining

Japanese Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
  • Lake view
  • Sleeps 6
  • 6 Twin Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

1 bedroom, iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUIEN, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
  • Lake view
  • Sleeps 6
  • 6 Twin Futons OR 1 Twin Bed

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

AZUMA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 10
  • 13 Twin Futons

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About the neighborhood

Map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621

What's nearby

  • Unzen Jigoku Hell - 8 min walk - 0.5 miles
  • Vidoro Museum - 10 min walk - 0.6 miles
  • Mt Unzen Visitors Centre - 20 min walk - 1.1 miles
  • Unzen-Amakusa National Park - 5 min drive - 3.0 miles
  • Unzen Ropeway - 11 min drive - 2.6 miles

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki Airport (NGS) - 77 min drive

Restaurants

  • ‪ほっともっと - ‬13 min drive
  • ‪よしちょう - ‬13 min drive
  • 愛菜館
  • ‪絹笠食堂 - ‬7 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬9 min walk

About this property

Unzen Azumaen

Property highlights
You can look forward to an indoor mineral hot spring (onsen), a grocery/convenience store, and a coffee shop/cafe at Unzen Azumaen. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hot tub.
Other perks at this ryokan include:
  • Free self parking
  • Breakfast (surcharge), a free area shuttle, and hot springs on site
  • Tour/ticket assistance, free newspapers, and wedding services
Room features
All guestrooms at Unzen Azumaen feature comforts such as air conditioning and separate dining areas, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Separate dining areas, refrigerators, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately JPY 2700 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Frequently asked questions

Is Unzen Azumaen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Unzen Azumaen?

Self parking is free at this property.

What time is check-in at Unzen Azumaen?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Unzen Azumaen?

Check-out is at 10:00 AM.

Where is Unzen Azumaen located?

Situated in Unzen, this spa ryokan is within a 10-minute walk of Unzen Toy Museum, Oshidori Pond, and Unzen Jigoku Hell. Vidoro Museum and Mt Unzen Visitors Centre are also within 1 mi (2 km).

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Unzen Azumaen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HUNG FAI

Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025

8/10 Good

ひとみ

Liked: Staff & service, amenities
今回で3回目の東園宿泊、今回は新緑の季節でホテル横の池、新緑、鳥のさえずりが癒しになった。 朝食に地元産のビーツのスムージーも頂け色も綺麗で身体に良い感じでした。 今回、食事は朝食のみでしたが眺め、スタッフの対応、御料理も満足でした。
Stayed 1 night in May 2025

10/10 Excellent

kumi

Liked: Amenities
小鳥のさえずりと露天風呂のせせらぎの音のみ　窓を閉めるとその音もせず　静寂　 新緑と広がる水面の美しさ。 夜も朝もテレビをつけることなく　静寂と景色の美しさに浸っていました　非常に贅沢な時間を過ごすことができました。スタッフのみなさんも素晴らしかったです
Stayed 1 night in May 2025

10/10 Excellent

Kyunghee

Liked: Cleanliness, staff & service
버스 정류장까지 송영 서비스가 무척 좋았어요.
Stayed 1 night in Apr 2025

8/10 Good

MAMORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

歴史を感じられる旅館

受付は少し無愛想だったが、その他のスタッフは親しみが有り良い体験が出来た。 部屋や浴場は流石に少し古さは感じられる。
Stayed 1 night in Mar 2025

8/10 Good

masayasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yuk sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUO

Liked: Cleanliness
よかったです。近かったら何回でも伺いたいです。、
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

8/10 Good

Young Sik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MOE

Stayed 1 night in Jan 2025

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service, amenities
夜、朝ともに食事が非常に美味しかった。
Stayed 1 night in Dec 2024

10/10 Excellent

Seiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めが良く、また担当してくださった方の対応が素晴らしかったため贅沢な時間を過ごせました。
Stayed 1 night in Nov 2024

6/10 Okay

??

Disliked: Cleanliness
夕飯の食事は至れり尽くせりでした、朝食は塩分多くせっかく釜で炊かれたご飯食べきれずおにぎりにしてもらいました！
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
최고의 평온한 휴식을 취할수 있는 숙박이었습니다. 아침에 일어나 바라보는 호수의 뷰는 정말 잊지 못할거 같네요. 온천물 또한 훌륭했습니다. 감사합니다. 다만,,,외부 주변에 음식점이 많지 않은만큼 다양한 다이닝 메뉴가 있었으면 합니다.
Stayed 1 night in Sep 2024

10/10 Excellent

sanghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mai

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
スタッフの方々はみなさん親切でした。 施設はわりと古くはありますが、温泉のお湯もよかったです。 が、ごはんは少し内容が残念でした。
Stayed 1 night in Aug 2024

10/10 Excellent

ryoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が地元の食材を活用されていてとても美味しかったです。
Stayed 1 night in Aug 2024

6/10 Okay

YOSHIKAZU

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフの対応、食事良かったです！ ただ全体的にカビ？臭さを感じました。 枕が高すぎて残念😓 雨天の為、 大浴場の露天は楽しめませんでした😞 シェードなり何か対応できればいいですね、、、
Stayed 1 night in Jun 2024

8/10 Good

JEONGSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゴールデンウィークに宿泊しました。 館内は広く、食事の時間帯なども上手く調整され、混み合うこともありませんでした。大浴場(別館なので少々遠い)もゆっくり入れました。 夕食も朝食もモダンで美味しくて美しい！ 接客も気持ちよく、期待以上のお宿でした。 高齢の母にも喜んでもらえました。
Stayed 1 night in May 2024

10/10 Excellent

MEGUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景色が素晴らしかった。夕食の演出も素晴らしくとてもゆっくりできて楽しめました。
Stayed 1 night in Apr 2024