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Hoshino Resorts KAI Unzen

3.0 star property
Hotel with free breakfast, steps from Unzen Jigoku Hell

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Photo gallery for Hoshino Resorts KAI Unzen

Exterior
Hot springs
Hot springs
Japanese-style TA3, Non Smoking | View from room
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-style TA3, Non Smoking

Japanese-style TA3, Non Smoking | View from room

Japanese-style TA3, Non Smoking

Highlights

Air conditioning
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
In-room safe
Desk
  • Park view
  • 43 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style RA2, Non Smoking

Japanese-style RA2, Non Smoking | Down comforters, in-room safe, desk, free WiFi

Japanese-style RA2, Non Smoking

Highlights

Air conditioning
Down duvet
Hair dryer
Rainfall showerhead
Spring water bathtub
Separate bathtub and shower
Private bathroom
In-room safe
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style FA4, Non Smoking

Japanese-style FA4, Non Smoking | Park view

Japanese-style FA4, Non Smoking

Highlights

Air conditioning
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
In-room safe
Desk
  • Park view
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621

What's nearby

  • Unzen Jigoku Hell - 1 min walk - 0.1 miles
  • Unzen-Amakusa National Park - 6 min drive - 3.6 miles
  • Unzen Ropeway - 11 min drive - 3.0 miles
  • Shimabara Sports Park - 18 min drive - 13.0 miles
  • Shimabara Castle - 20 min drive - 14.6 miles

Getting around

  • Shimabaragaiko station - 29 min drive
  • Nagasaki Airport (NGS) - 66 min drive

Restaurants

  • ‪ほっともっと - ‬12 min drive
  • ‪よしちょう - ‬12 min drive
  • ‪愛菜館 - ‬11 min drive
  • ‪絹笠食堂 - ‬4 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk

About this property

Hoshino Resorts KAI Unzen

Hotel near Unzen Jigoku Hell
Located close to Unzen Ropeway and Unzen-Amakusa National Park, Hoshino Resorts KAI Unzen provides free Japanese breakfast, an indoor mineral hot spring (onsen), and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and coffee/tea in the lobby
  • An elevator
Room features
All 51 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • Heating, housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Frequently asked questions

Is Hoshino Resorts KAI Unzen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Unzen?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Unzen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Unzen?

Check-out is at noon.

Does Hoshino Resorts KAI Unzen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1800 per person applies.

Where is Hoshino Resorts KAI Unzen located?

Situated in Unzen, this hotel is steps from Unzen Jigoku Hell and 2.2 mi (3.6 km) from Unzen Ropeway. Unzen-Amakusa National Park and Mount Unzen are also within 6 mi (10 km).

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Hoshino Resorts KAI Unzen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

nice stay

8/10

Outdoor spa is good
Stayed 1 night in Mar 2025

10/10

It is a nice place for onsen. The hotel stuffs were nice and helpful.
Stayed 2 nights in Jul 2024

10/10

We choose a room with a private hot spring offers a serene escape, luxurious amenities, and stunning views. Perfect for relaxation and rejuvenation, it’s an unforgettable wellness experience. Highly recommended!
Stayed 2 nights in Nov 2024

10/10

Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10

Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10

The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen.
Stayed 1 night in Feb 2024

8/10

New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10

對於星野集團名下的酒店來說，雲仙算是很不錯的選擇。首先，位置在雲仙地獄咫尺附近，無論位置和觀景都非常美麗，房間有大型落地玻璃，可望見雲仙地獄的景觀， 十分壯觀。其次，一泊二食的餐飲均非常有特色及用心，除了食材新鮮時令，還有職員用心介紹。飯店內的溫泉水溫度和泉質也十分好，感覺非常舒適。另外，還有活板印字體驗可預約和閱讀區，可讓遊客體驗。最重要是員工的服務態度非常優質，令人客賓至如歸。總括來說，如果有機會到雲仙住一晚，這兒必定是首選。
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Feb 2025

10/10

운젠의 매력을 느끼게 해주는 호시노 공간의 고요한 세련미와 친절한 서비스가 좋았다.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming.
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Magnifique hôtel. Très bien placé avec un onsen extérieur magnifique. Les repas sont très bons.
Stayed 3 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

酒店環境清幽；員工殷勤款待；房間大，內部裝飾很好；食物質素佳；溫泉設施一流。簡直是度假級享受！

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024