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Hotel Chalet Swiss

3.0 star property
Guests sip coffee at the on-site café or relax in the garden at this hotel, which offers luggage storage and multilingual staff.

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Photo gallery for Hotel Chalet Swiss

Lounge - Hotel Chalet Swiss (Unterseen)
Lounge - Hotel Chalet Swiss (Unterseen)
Garden - Hotel Chalet Swiss (Unterseen)
Family Triple Room | In-room safe, cribs/infant beds, free WiFi - Hotel Chalet Swiss (Unterseen)
Free daily buffet breakfast - Hotel Chalet Swiss (Unterseen)
Just steps from Mystery Rooms, Hotel Chalet Swiss welcomes travelers with breakfast options and a coffee shop for morning fuel. After exploring, visitors can relax in the sauna, connect via in-room WiFi, or enjoy downtime on the garden terrace with its scenic views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, cribs/infant beds, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, cribs/infant beds, free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, cribs/infant beds, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, cribs/infant beds, free WiFi

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Unterseen, Hotel Chalet Swiss is near a train station. While the natural beauty of Lake Thun and Lake Brienz can be enjoyed by anyone, those looking for an activity can check out First Station. Jungfrau Park and Bussalp are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Unterseen travel guide
Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Tulip beds and beautiful landscaping in front of the Swiss Alps,
    Alpine Garden
    6 min walk - 0.4 miles
  • Höhematte Park
    Höhematte Park
    12 min walk - 0.7 miles
  • A rose garden in an open field in Interlaken with a view of hotel, house and mountains covered by clouds as a background
    Interlaken Casino
    16 min walk - 0.9 miles
  • Mystery Rooms
    11 min walk - 0.6 miles
  • Hoeheweg
    11 min walk - 0.6 miles

Getting around

  • Interlaken West Ferry Terminal
    8 min walk
  • Zurich Airport (ZRH)
    122 min drive

Restaurants

  • Bebbis Restaurants
    7 min walk
  • McDonald's
    9 min walk
  • Aarburg Cafe
    6 min walk
  • X-Port West
    9 min walk
  • Spatz
    8 min walk

About this property

Hotel Chalet Swiss

Hotel near Lake Thun
Consider a stay at Hotel Chalet Swiss and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • Self parking (surcharge), secured bicycle storage, and multilingual staff
  • Tour/ticket assistance, concierge services, and an elevator
  • Smoke-free premises, luggage storage, and a vending machine
Room features
All 52 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Heating and fans
  • Bathrooms with tubs or showers and hair dryers
  • TVs with cable channels
  • Cribs/infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • Built in 1862
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day
Cribs (infant beds) are available for CHF 15.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is Hotel Chalet Swiss pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for CHF 5.00 per day.

What time is check-in at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Chalet Swiss?

Check-out is at 11 AM.

Where is Hotel Chalet Swiss located?

Situated in Unterseen, this hotel is within 1 mi (2 km) of Alpine Garden and Lake Thun. Hoeheweg and Höhematte Park are also within 15 minutes. Interlaken West Ferry Terminal is 8 minutes by foot and Interlaken West Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chalet Swiss Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 182 reviews
Rating 8 - Good. 55 out of 182 reviews
Rating 6 - Okay. 30 out of 182 reviews
Rating 4 - Poor. 14 out of 182 reviews
Rating 2 - Terrible. 5 out of 182 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and approachable especially Max who has helped us with our online train tickets. Room was clean and cozy. I recommend to have a different breakfast menu each day so guest have variety. Overall, our stay in Hotel Chalet was terrific.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel in a great location just outside of the business of Interlaken. Five min walk to the Main Street. Great breakfast and staff were excellent. Especially Maximilian on reception. Such a friendly young man who welcomed us and provided excellent service. Very dog friendly hotel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Corby

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location. Not too far from train bars and shopping. Room okay but not modern. Breakfast average.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, the view was nice and we enjoyed the breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ming t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Great view from our balcony
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Love that sauna and cozy feel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, The hotel is excellent.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Staff were friendly. Accommodation was basic but sufficient for what we needed. Room was very warm.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

anjelica

Liked: Cleanliness, amenities, property conditions & facilities
Nice people, great location, and was clean
Stayed 4 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option near Interlaken West

Cozy, comfortable, with friendly staff, good breakfast.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

rafal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very friendly saff but we needed to go different building for breakfast and all food was located in very narrow carridor instead of the dinning room. It was crowded and didn’t look hygienic. I am very sorry but this not what I expected from hotel in Switzerland. I choose that place based on photos which are very beautiful. We stayed in 3 different hotels during our family Christmas trip and this was the biggest disappointment even the staff was excellent. I think they have to be more clear what to expect from the hotel to get the right customers. It should be budget hotel because restrictions of the buildings design. I would also recommend renovation. We enjoyed the stay but we will choose different hotel in the future.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly the facilities we just okay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, chalet-style made the Switzerland trip even more special. Perfect location a nice walk to the train station ot bus stop right across the street. Walking distance to restaurants, COOP and a pharmacy. On the same street as the bus going towards Thun as well. Staff at the front desk were amazing and helpful for any questions or issues we had. Area was so quiet too. Breakfast had enough options for food. Price of the hotel was decent.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Hugo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Swiss Stay

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent. Very good and cooperative staff. The hotel is also located within walking distance to the city center. The rooms were neat and clean as well as the staff was highly helpful for all support required.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Katrina

Room was good with a Mountain View. Couldn’t wait for breakfast so was given food to take with us. Luggage stored until later.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Lovely stay

Amazing location, easy parking, friendly staff. Pet friendly in that it allows dogs (but could do with better pet friendly breakfast location during rainy weather. Eating outside or taking breakfast to room on paper plates is not ideal). Pillows are terrible. Has everything you need though.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024