Vacations Close To University of the State of Morelos

Horrible experience. If you value comfort, do NOT stay here. There is NO air conditioning and there are no fans available. The host promised to bring us fans on 4 separate occasions and in the end ignored our request. You can’t open the door or window as there is so much noise from constant construction, music and trucks. We couldn’t sleep. The check in process was a nightmare. There are no staff, only a security guard. There’s no sign on the building and it’s difficult to find. They send you a “code” but it took hours for mine to arrive. Overall, we had a terrible experience. Communication, comfort, and check-in process were all 0/10. There are plenty of better hotels nearby. By the way, all the replies to the reviews here are AI-generated. The host can’t even write a personal response

The location and vibe was excellent!

A must stay.

Loved the property, location and staff. They were wonderful. Cleaning was great. Free waters bottles and very helpful staff. They helped us arrange transportation for a concert we were attending. I’d definitely stay here again.

I cannot thank enough the staff at Presidente Chapultepec. I traveled with my two college aged granddaughters one of whom was in crutches . The staff was extremely friendly and helpful. Whenever we went down to the lobby and back in the hotel we met at least four or five staff members asking if they would help. We had stayed at the hotel in 2019 and were eager to return. The place has been completely remodeled, ample rooms and wonderful beds.

Beautiful hotel great breakfast selection

Nos encantó el lugar, el personal fue muy amable y las instalaciones estaban en perfecto estado y muy nítido todo.