Castillos en Underwood

“El acceso a las habitaciones es complicado, especialmente para personas mayores. No hay nada cercano para comer o salir a conocer”

“Lovely property in countryside attached to a very well maintained golf course. No bath robes, slippers or safe in the room which I would have expected for a hotel of this type and price point. Very clean and well looked after. Helpful, pleasant local staff.”

“A warm welcome and comfortable, clean, spacious room. The staff couldn't be more helpful and even though the kitchen was closed because I arrived late they were good enough to offer a plate and cutlery so I could grab a Chinese from the takeaway opposite. Honestly I couldn't have asked for anything better even at twice the price.”

“Helpful staff & smooth check in. We didn’t have breakfast so can’t comment on that. The pub itself was good for food competitively priced, which can be ordered thru the app (along with drinks) The drinks we had an issue with - there were drinks on the app that weren’t available at the bar, the glasses had lipstick marks on them so washing is an issue & we were served a Fentiman’s Dandelion & Burdock drink 6 months out of date so stock rotation is a problem here. Our room only had a fan to keep...

“The room was lovely with a two seater sofa, spotlessly clean. Nice tea and coffee facilities. The breakfast was outstanding. Lots of choice really nice quality food and very nicely cooked. The evening meal that we had there was also very good. Nice play area for children. I would add the pub had air conditioning, fantastic in the hot weather enjoying a nice glass of wine. Lots of space in the pub, good layout with different rooms and in my opinion a big bonus plenty of parking. ...

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“One thing marks down the property. Breakfast was not complete. We went for dinner at the White Hart and they had gluten free cereals. I had to ask for orange juice at breakfast. Also, we came back at 22:50 on a Friday night and asked for a beer. We were refused but another resident was served beer. There doesn’t seem to be consistency on food menus or services across the group pubs.”