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Malachite Manor

4.0 star property
Lakeside retreat combines tranquility with delicious meals, spa treatments, and garden views for a perfectly balanced escape

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Photo gallery for Malachite Manor

Lounge - Malachite Manor (Underberg)
Lobby - Malachite Manor (Underberg)
Bar (on property) - Malachite Manor (Underberg)
Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk - Malachite Manor (Underberg)
Front of property - Malachite Manor (Underberg)
Malachite Manor, by the lake, offers a serene getaway with cooked-to-order breakfasts and spa services. Guests can relax on the garden terrace or dine at Malachite Restaurant. Visitors consistently praise the upscale guesthouse's calming atmosphere.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room, Mountainside

Family Triple Room, Mountainside | Premium bedding, individually decorated, individually furnished, desk

Family Triple Room, Mountainside

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Triple Room, Mountain View

Luxury Triple Room, Mountain View | Premium bedding, individually decorated, individually furnished, desk

Luxury Triple Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, individually decorated, individually furnished, desk

Luxury Double Room

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Underberg, Malachite Manor is in a rural area and on the riverwalk. Sani Pass is another place to visit that comes recommended. Discover the area's water adventures with kayaking and water tubing nearby, or enjoy the great outdoors with mountain climbing and mountain biking. Visit our Underberg travel guide
View more Guest Houses in Underberg
Map
Drak Gardens Road, Underberg, KwaZulu-Natal, 3257

What's nearby

  • Mkhomazi Wilderness area
    Mkhomazi Wilderness area
    6 min drive - 4.3 miles
  • Underberg Country Club
    7 min drive - 4.7 miles
  • Underberg Studio
    9 min drive - 5.2 miles
  • Clocktower Centre
    10 min drive - 5.6 miles
  • Garden Castle Caves Nature Reserve
    12 min drive - 6.3 miles

Restaurants

  • Lemon Tree Bistro
    9 min drive
  • Balam Coffee
    17 min walk
  • Underberg Inn Pub
    8 min drive
  • Grind Cafe
    9 min drive
  • The Funky Cow
    9 min drive

About this property

Malachite Manor

Upscale guesthouse by the lake, remodeled in 2022
At Malachite Manor, you can look forward to free cooked-to-order breakfast, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Malachite Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this guesthouse include:
  • Free self parking
  • Wedding services, a front-desk safe, and bicycle tour information
  • Multilingual staff, a TV in the lobby, and a vegetable garden
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with rainfall showers and separate tubs/showers
  • 24-inch TVs with satellite channels
  • Wardrobes/closets, patios, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Malachite Restaurant

Things to do

  • Bicycle tours
  • Library
  • TV in common areas

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 8:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: ZAR 250 for check-in between 8:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Is Malachite Manor pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Malachite Manor?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– 7:00 AM for a fee of ZAR 250.

What time is check-out at Malachite Manor?

Check-out is at 10:00 AM.

Where is Malachite Manor located?

Situated on the riverwalk, this guesthouse is 31 mi (50 km) from Sani Pass.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Malachite Manor Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the little things that make it!!!

You know the difference of a nice hotel to a great one is the little things.We were there for one night and leaving early the next morning and the staff were incredibly helpful and accommodating from packing us a packed breakfast to assisting us with info.The rooms are unique with the finishes and the ambiance created.we loved the wood.makes the place feel a bit closer to nature.The hotel and the room was very clean and comfortable.The tea station was well stocked with fresh milk in the fridge.in the bathroom the toiletries supplied were in large containers and not these dinky ones you usually find.The gardens were well kept.my only complaint is that I only got to spend the one night there.will defiantly put it on the list of places to revisit.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very lovely place. The room was perfect. The service great. Love the wood in the bar area and the peacock family that greeted us each morning.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhig, Personal sehr zuvorkommend
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

A special spot in a beautiful part of the world
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Lindie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The property was nice and the rooms were decent. I was disappointed with the view and lack of activities at the venue. Service was good and the food at the restaurant was okay.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Awesome location and comfortable clean room with a comfortable bed. The staff were great. The breakfast was delicious but unfortunately neither of us enjoyed our dinners. One suggestion would be to improve upon the extractor fan/ ventilation in the kitchen if possible as the passages/closer rooms smell of cooking.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice lodge; poor room.

Friendly welcome, but that’s where the good news ends. Our room, immediately adjacent to the kitchen and restaurant, filled with the smell of frying food from about 4pm. Our request to change rooms was denied. As the restaurant filled, so the noise level in our room escalated. The layout needs review. Breakfast was good.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Underberg

We very much enjoyed our stay at Malachite Manor. The room was spacious and well equipped. All staff members were very pleasant and helpful. Breakfast was nice. We also had dinner there and we would definitely recommend it. With a special mention for the absolutely delicious lamb curry. Should you book a tour to Sani Pass via Trip Advisor, then you can choose to be picked up at the hotel at no extra cost.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous Malachite

Great place. Wonderful building and huge bedroom. First class friendly staff only too willing to accommodate our requirements. Quality fresh food at sensible prices.
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテル スタッフは親切　部屋も広く設備が充実している 朝食も夕食もとてもフレンドりーな雰囲気の中いただくことができました　是非お勧めします
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality accommodation just outside Underberg

Great place, just outside Underberg. Large, spacious rooms, great beds, quality linen. Excellent service and very cosy. We went to the Himeville Arms for dinner, which was probably a mistake, I am sure the food at Malachite Manor would have been way better. Maybe next time. Will definitely stay there again, when in the area.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique, bonne cuisine, relaxation
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay with a personalized touch

Carrin was the most amazing hostess, ready with suggestions about the area's activities and dining, and willing to go the extra mile (think homemade cake and fun decorations) for us to celebrate a birthday. The food is cooked by her as well, and though it takes some time to prepare (it's just her after all!), it was delicious and worth the wait! She offers traditional South African fare as well as some very tasty Thai dishes (definitely recommend the chicken green curry!). Couldn't have asked for a more beautiful, comfortable, and lovely stay, would love to stay there again!
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ARMSTRONGS

THE OWNERS AND THE STAFF OF THIS ESTABLISHMENT ARE GREAT- YOU FEEL LIKE YOU ARE VISITING OLD FRIENDS. GREAT FOOD
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat for my parents

I booked a 2 night stay here for my parents as a treat whilst they were on a 6 week holiday in South Africa and I received this text from my parents after their stay "Please could you send a feed back about the Malachite Lodge for us. It was excellent with the most friendly host and hostess, Mike and Carrin. The bar bill was the most reasonable out of all the hotels we have been to during our holiday. Thank you and we would definitely return to the same place on our next visit to the berg". Needless to say I think they LOVED it!
Verified

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort