Does The Swan Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is The Swan Hotel and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Swan Hotel and Spa?

Self parking is free at this property.

What time is check-in at The Swan Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is The Swan Hotel and Spa located?

Situated in Ulverston, this spa hotel is within 1 mi (2 km) of Lakes Aqaurium and Lake Windermere. Lakeside Windermere Ferry Landing and Fell Foot Park are also within 1 mi (2 km).

8/10 Good

Simon

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities

Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.

Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Jun 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable hotel in good location

Stayed 2 nights in Jun 2024

10/10 Excellent

Lorna

Jan 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were lovely and friendly. Very welcoming of my little dog which is a quality i look for in people. The hotel is beautiful. Food excellent. Loved our short stay but definitely going back

Stayed 1 night in Jan 2025

4/10 Poor

Gemma

Sep 19, 2025

Disliked: Cleanliness

The first room we were given had mould, a bad smell, and dirty carpets, though staff did move us quickly to a better room. Breakfast service was consistently slow — on some days we were ignored and had to chase staff to take our order. Food was often cold, and we overheard other guests also complaining. Housekeeping was inconsistent. Towels weren’t always replaced, the toilet and bathroom weren’t cleaned, and rooms weren’t hoovered during the stay. For the £25 per night dog charge, we expected more than a single towel and blanket with no daily refresh. There were also maintenance issues (broken bathroom doors, stained furniture, missing remote cover), and only two disabled parking spaces which were always full. On the positive side, the spa treatments were excellent — especially Scarlett, who was lovely — and we appreciated being offered an accessible room, which many hotels don’t provide. Sadly, the overall experience didn’t meet expectations, and I wouldn’t recommend this hotel based on our stay.

Stayed 5 nights in Sep 2025

6/10 Okay

Russ

Jun 14, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel

Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend

Stayed 1 night in Nov 2024

10/10 Excellent

Jules

May 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel , friendly and helpful

Stayed 1 night in May 2024

10/10 Excellent

Sean

Aug 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, cleanliness and location - perfect!

Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.

Stayed 1 night in Aug 2024

8/10 Good

Julie

May 13, 2025

Liked: Cleanliness

Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Aug 1, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly, professional staff

Lovely hotel - staff professional but friendly. We really enjoyed our two nights

Stayed 2 nights in Jul 2022

8/10 Good

A

Apr 26, 2024

Liked: Staff & service, room comfort

Relaxation

Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful

Stayed 2 nights in Apr 2024

8/10 Good

Trevor

Jan 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple break

Nice relaxing break

Stayed 1 night in Jan 2023

2/10 Terrible

Jessica

Nov 19, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .

Stayed 1 night in Nov 2024

8/10 Good

Owen

Oct 25, 2024

Liked: Amenities, property conditions & facilities

A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.

Stayed 1 night in Oct 2024

6/10 Okay

Joshua

Feb 24, 2024

Liked: Staff & service

Disliked: Cleanliness

Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.

Stayed 2 nights in Feb 2024

8/10 Good

Virginia

Jan 5, 2025

Liked: Cleanliness, room comfort

Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all

Stayed 4 nights in Dec 2024

6/10 Okay

James

Sep 19, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

The setting of the hotel was beautiful. The hotel was stunning However the food could have been better. Choice for dinner was very limited. Unfortunately I had to return my breakfast on the first morning as it was vey cold Overall our stay was pleasant

Stayed 2 nights in Sep 2022

8/10 Good

Jeanette

May 28, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Really good thank you. However, had to wait 6 hours for a taxi and quite loud very early in the morning.

Stayed 1 night in May 2023

4/10 Poor

Lee

Sep 4, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy, health risk

Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel

Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Mar 5, 2025

Liked: Cleanliness, amenities

We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!

Stayed 3 nights in Feb 2025

10/10 Excellent

Lesley

Jun 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan experience

Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.

Stayed 2 nights in Jun 2024

8/10 Good

David

Jan 22, 2023

Liked: Cleanliness, staff & service, amenities

Nos From next room was bad

Stayed 1 night in Jan 2023

4/10 Poor

Louise

Jun 21, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Too many little things missing

Air con unit in the bedroom with a sign saying no longer working, but no fan. No bath mat or grab rails, only shower over bath and very slippery. No toilet brush. No shower cap or cotton buds. Large containers of shampoo and conditioner did not pump. Breakfast -make your own toast but it burns the toast and was told " it always does that !" Coffee was served but i'd almost finished my breakfast by the time it arrived.

Stayed 1 night in Jun 2024

6/10 Okay

ladan

Jan 20, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.

Stayed 1 night in Jan 2023

2/10 Terrible

andrea

Jan 29, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Please stay elsewhere

Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.

Stayed 1 night in Jan 2025

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