I strongly request a refund for this stay.
The location of the hotel shown on Expedia was incorrect and differed from the hotel’s actual location by nearly 4 km. Because of this, I spent several hours on my first day trying to figure out the hotel’s correct location. Throughout my stay, I also had to pay significantly more for taxis when sightseeing because of the incorrect location information.
The hotel staff are aware that the location displayed on Expedia is incorrect, yet they have made no effort to correct it.
There were also other serious issues during my stay. On one occasion, my key card did not work, leaving me unable to enter my room. On another occasion, despite it being daytime, all the lights on the floor were turned off, making the entire floor feel like a haunted house.
Despite these failures, the hotel staff did not apologize, offer any explanation, or provide any refund or compensation.
Given the misleading location information and the multiple problems I experienced during my stay, I strongly request a full refund.