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Shangri-La Ulaanbaatar

Choose dates to view prices

Luxury
5.0 star property
8.6

Excellent

Modern elegance in vibrant Ulaanbaatar

Elegantly designed with modern architecture, this luxury hotel offers a serene escape amidst Downtown Ulaanbaatar's vibrant energy. Unwind in the sauna, savor international cuisine at four on-site restaurants, and enjoy the indoor pool and premium bedding for ultimate comfort.

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Horizon Club, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Shangri-La)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty)

Suite (Specialty) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Specialty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
  • Sleeps 2

Deluxe King Room

Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Rollaway/extra beds (free)
Free cribs/infant beds
  • Sleeps 2

Horizon Deluxe King Room

Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Rollaway/extra beds (free)
Free cribs/infant beds
  • Sleeps 2

Horizon Deluxe Twin Room

Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • Sleeps 2

Premier Twin Room

Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • Sleeps 2

Premier King Room

Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • Sleeps 2

View all photos for Specialty Suite

Miscellaneous

Specialty Suite

Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Heating
Connecting rooms available
  • Sleeps 2

Shangri La Suite

Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Heating
Connecting rooms available
  • Sleeps 2

Executive Suite King

Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting rooms available
Rollaway/extra beds (free)
  • Sleeps 2

Executive Suite Twin

Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • Sleeps 2

Horizon Club King

Separate sitting area
Soundproofed rooms
Air conditioning
Rollaway/extra beds (free)
Free cribs/infant beds
Pillow menu
  • Sleeps 3

About the neighborhood

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241

What's nearby

  • Sükhbaatar Square - 8 min walk - 0.5 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 9 min walk - 0.5 miles
  • National Museum of Mongolia - 14 min walk - 0.8 miles
  • National University of Mongolia - 14 min walk - 0.8 miles
  • Terelj National Park - 4 min drive - 1.5 miles

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Chili Shabu Shabu & Sushi - ‬2 min walk
  • ‪Naadam Restaurant & Bar - ‬3 min walk
  • ‪Cafe Park, Shangri-La Hotel, Ulaanbaatar - ‬3 min walk
  • ‪Mongolian's - ‬3 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk

About this property

Shangri-La Ulaanbaatar

Luxury hotel located in Downtown Ulaanbaatar
You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Shangri-La Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
Room features
All 290 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LED TVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Similar properties

Exterior

Novotel Ulaanbaatar

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 134 reviews
Novotel Ulaanbaatar

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28,449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Shangri-La Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Ulaanbaatar?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Ulaanbaatar?

Check-out is at noon.

Does Shangri-La Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies.

Where is Shangri-La Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this luxury hotel is steps from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes.

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Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 130 reviews
Rating 8 - Good. 30 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 10 out of 130 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025

2/10 Terrible

YUNGTING

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024

10/10 Excellent

YOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パーク側の部屋では夜景が綺麗です。
Stayed 2 nights in Oct 2025

4/10 Poor

ISAMU

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル
Stayed 1 night in Jul 2025

10/10 Excellent

Maiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus i centrum

Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Hutong restaurant
Lobbyens Afternoon tea
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025

6/10 Okay

Lasse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈
Stayed 1 night in Sep 2024

8/10 Good

AKIRA

Liked: Amenities
モンゴルでは、最高級ホテル

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!! Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta. Aamupala runsas ja erittäin hyvä ja monipuolinen! Vahva suositus!!!!
Stayed 4 nights in Oct 2022

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シャングリ・ラ

ウランバートル では、①番のホテルよかったです
Stayed 7 nights in Apr 2022

8/10 Good

Yin Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

8/10 Good

Kaori

Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

MUNGUNTUUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았습니다

갈때마다 편한하고 좋았습니다.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にいいホテルでした。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend it

Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

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