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Shangri-La Ulaanbaatar

5.0 star property
Luxury hotel with 4 restaurants and bars

Choose dates to view prices

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Exterior
2 bars/lounges, lobby lounge
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Frette Italian linens
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Frette Italian linens
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Specialty)

Suite (Specialty) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Specialty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241

What's nearby

  • Ministry of Health - 4 min walk - 0.2 miles
  • Sükhbaatar Square - 8 min walk - 0.4 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 12 min walk - 0.7 miles
  • National Museum of Mongolia - 13 min walk - 0.7 miles
  • National University of Mongolia - 14 min walk - 0.8 miles

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Luxury hotel located in Downtown Ulaanbaatar
You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Shangri-La Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • A banquet hall, a front-desk safe, and concierge services
Room features
All 290 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LED TVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28,449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Shangri-La Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Ulaanbaatar?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Ulaanbaatar?

Check-out is at noon.

Does Shangri-La Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies.

Where is Shangri-La Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this luxury hotel is steps from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes.

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Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 117 reviews
Rating 8 - Good. 27 out of 117 reviews
Rating 6 - Okay. 12 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 9 out of 117 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Oggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

6/10 Okay

Lasse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024

2/10 Terrible

YUNGTING

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

TAKAFUMI

Stayed 2 nights in Nov 2024

8/10 Good

dong wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PUI YING

Stayed 5 nights in Nov 2024

6/10 Okay

Lasse

Stayed 1 night in Nov 2024

6/10 Okay

Lasse

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈
Stayed 1 night in Sep 2024

10/10 Excellent

BONG SOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

YOUNG SEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

seki

Stayed 1 night in Jul 2024

6/10 Okay

Myeonghyeon

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Kwanwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

AKIRA

Liked: Amenities
モンゴルでは、最高級ホテル

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023