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Shangri-La Ulaanbaatar

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Photo gallery for Shangri-La Ulaanbaatar

A spacious lobby with a large chandelier, comfortable seating areas, and a view of the outdoors through large windows. - Shangri-La Ulaanbaatar (Ulaanbaatar)
A spacious hotel lobby with a bar area, multiple seating arrangements, and a view of the cityscape through large windows. - Shangri-La Ulaanbaatar (Ulaanbaatar)
A high-rise hotel with multiple floors, a covered entrance, and a car parked in front. - Shangri-La Ulaanbaatar (Ulaanbaatar)
An outdoor seating area with wicker furniture and a table with a candle, overlooking a cityscape at dusk. - Shangri-La Ulaanbaatar (Ulaanbaatar)
A large indoor swimming pool with lounge chairs and a city view. - Shangri-La Ulaanbaatar (Ulaanbaatar)
Luxury
5.0 star property
8.6

Excellent

Urban sanctuary in Ulaanbaatar

Directly connected to a shopping center, the Shangri-La offers easy access to Ulaanbaatar's attractions. Four restaurants serve breakfast and international cuisine, including top Chinese fare. Guests can relax in the indoor pool or sauna before enjoying live music in the elegant lobby.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Horizon Club, Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 1 King Bed

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 2 Twin Beds

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Premier Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premier Room, 2 Twin Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite (Shangri-La)

A spacious hotel lobby with a large chandelier, comfortable seating, a view of the city, and a traditional decorative wall.

Suite (Shangri-La)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Specialty)

A spacious hotel lobby with a large seating area, a dining table, and a chandelier.

Suite (Specialty)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite King

A hotel room with a large window, a chandelier, a desk, a chair, a sofa, and a bed.

Executive Suite King

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite Twin

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape.

Executive Suite Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club King

A hotel room with a large bed, a desk, a chair, a television, and a view of a cityscape.

Horizon Club King

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown Ulaanbaatar, a neighborhood in Ulaanbaatar, Shangri-La Ulaanbaatar is near theme parks. Terelj National Park and National Amusement Park reflect the area's natural beauty and area attractions include Mongolian Natural History Museum and Migjid Janraisig Sum. Looking to enjoy an event or a game while in town? See what's happening at National Sports Stadium or M Bank Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Ulaanbaatar travel guide
Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241

What's nearby

  • A museum building with a large dinosaur mural and informational posters.
    Sükhbaatar Square
    8 min walk - 0.4 miles
  • Ministry of Health
    5 min walk - 0.3 miles
  • National Academic Theatre of Opera and Ballet of Mongolia
    11 min walk - 0.6 miles
  • National Museum of Mongolia
    14 min walk - 0.8 miles
  • National University of Mongolia
    15 min walk - 0.8 miles

Getting around

  • Ulaanbaatar Station
    13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    59 min drive

Restaurants

  • Mongolian's Restaurant
    3 min walk
  • Naadam Restaurant & Bar
    3 min walk
  • Hutong
    3 min walk
  • Chili Shabu Shabu & Sushi
    2 min walk
  • Tom N Toms Shangrila
    1 min walk

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Blue Sky Hotel & Tower
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  • Pool
  • Hot tub
  • Spa
  • Parking included
8.2 out of 10, Very good, 431 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28,449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 71 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 71 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Frequently asked questions

Does Shangri-La Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Ulaanbaatar?

Check-out is at noon.

Does Shangri-La Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies.

Where is Shangri-La Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this luxury hotel is steps from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Ulaanbaatar Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 99 out of 159 reviews
Rating 8 - Good. 32 out of 159 reviews
Rating 6 - Okay. 13 out of 159 reviews
Rating 4 - Poor. 4 out of 159 reviews
Rating 2 - Terrible. 11 out of 159 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only one night. Had dinner at the bar in the second floor. The food was ok, the ambiance was fun. Music and friendly people. Our room was comfortable and had a nice view. Breakfast was good. Check in and check out were easy. I would stay in this hotel again if I go back to Mongolia
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the city, everything was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022
Verified review

4/10 Poor

Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋음
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
モンゴル滞在最終日に、子供と二人で利用。疲れが溜まった中だったが、大変満足度の高いリラックスした滞在となった。 チェックインや諸々の手配もスムーズ。部屋は清潔で設備も安心して使用できた。気になった点もなく、ペットボトルの水を多めに置いてくれてありがたかった。 目の前の遊園地の景色も目に楽しく、シャングリラモールまで地下から直結のため天候に左右されず滞在できる。 朝6時からプールを使ったが、管理が行き届いており気持ちよく使用できた。 朝食のビュッフェも、多くの料理が過不足なく提供されており、子供も大満足だった。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel es viejo, parece que hace muchos años era súper bonito, la gente es muy amable pero de los cinco días que estuvimos solo dos limpiaron la habitación, llegaban a las 4pm a limpiarlo, pero está muy bien ubicado
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットが無いので、マイナスポイントです
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でとても良い
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい どのホテルよりも良いと感じた
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
hotel bem simples
Stayed 1 night in Mar 2026