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Novotel Ulaanbaatar

3.5 star property
Hotel in Ulaanbaatar with 5 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Novotel Ulaanbaatar

Exterior
Indoor pool, sun loungers
Exterior
Bar (on property)
Bar (on property)
Travelers find themselves in the heart of Ulaanbaatar's energy at Novotel. The hotel offers a rejuvenating sauna, steam facilities, and five restaurants with regional cuisine. Guests enjoy free in-room WiFi, a gym, and an indoor pool with sun loungers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Eco-friendly toiletries
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • National University of Mongolia - 5 min walk - 0.3 miles
  • Mongolian Natural History Museum - 6 min walk - 0.4 miles
  • National Museum of Mongolia - 8 min walk - 0.5 miles
  • Sükhbaatar Square - 9 min walk - 0.5 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 16 min walk - 0.9 miles

Getting around

  • Ulaanbaatar Station - 14 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 54 min drive

Restaurants

  • ‪Mr.Ling Chinese Restaurant&Hotpot - ‬3 min walk
  • ‪Modern Nomads - ‬1 min walk
  • ‪Biere House - ‬1 min walk
  • ‪Food Exchange Ulaanbaatar - ‬2 min walk
  • ‪Jade Garden - ‬1 min walk

About this property

Novotel Ulaanbaatar

Hotel located in Downtown Ulaanbaatar
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A front-desk safe, luggage storage, and concierge services
  • Multilingual staff, 2 meeting rooms, and an elevator
Room features
All 192 rooms include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Novotel Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Novotel Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ulaanbaatar?

Limited spots are available.

What time is check-in at Novotel Ulaanbaatar?

Check-in start time: noon; Check-in end time: 11:30 AM. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Ulaanbaatar?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Novotel Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Novotel Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this hotel is within a 10-minute walk of Migjid Janraisig Sum, National University of Mongolia, and Dashchoilon Khiid. Mongolian Natural History Museum and Sukhbaatar Square are also within 10 minutes.

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Novotel Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 133 reviews
Rating 8 - Good. 43 out of 133 reviews
Rating 6 - Okay. 11 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 4 out of 133 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
Stayed 1 night in Jul 2023

10/10 Excellent

Wonkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center
Stayed 3 nights in Sep 2023

4/10 Poor

josephine

Disliked: Amenities
On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Stayed 1 night in Jul 2025

4/10 Poor

Hiromi

Disliked: Amenities, property conditions & facilities
Heating was supposed to be turned on in October, but was not fully functional. Once late at night (3 people) and once early in the morning (1 person) came to my room suddenly without notice (door was opened with a card key). I did not let them into my room. I checked with the hotel and they said that the staff went to my room to check the heating, which is only done late at night, but it was very scary.
Stayed 1 night in Oct 2023

6/10 Okay

Steph

Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024

8/10 Good

Takeshi

Liked: Cleanliness, property conditions & facilities
良かったです。
Stayed 3 nights in Sep 2025

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地も良くお部屋も快適に過ごせました
Stayed 2 nights in Aug 2025

10/10 Excellent

Dulamjav

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good.
Stayed 2 nights in Aug 2025

10/10 Excellent

keisuke

Liked: Staff & service, amenities
とてもキレイで素晴らしいです
Stayed 1 night in Aug 2025

4/10 Poor

Kanami

Liked: Cleanliness, staff & service, property conditions & facilities
The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Stayed 2 nights in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness
Easy walk from Sukhbaatar Square
Stayed 3 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!

10/10 Excellent

woosug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결 친절도 등 매우 만족합니다

실내가 넓고 쾌적했습니다 조식도 만족합니다
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいです！
Stayed 1 night in Oct 2024

8/10 Good

SUNGJO

Liked: Cleanliness, staff & service, property conditions & facilities

객실내 환기(공기질)

환기 및 객실 내부 공기질 상태가 안좋음.
Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy A

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Stayed 5 nights in Aug 2024

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