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Novotel Ulaanbaatar

3.5 star property
Hotel in Ulaanbaatar with 5 restaurants and a fitness center

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Photo gallery for Novotel Ulaanbaatar

Exterior
Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Indoor pool, sun loungers
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • National University of Mongolia - 5 min walk - 0.3 miles
  • Mongolian Natural History Museum - 7 min walk - 0.4 miles
  • National Museum of Mongolia - 10 min walk - 0.6 miles
  • Sükhbaatar Square - 12 min walk - 0.7 miles
  • Government Palace - 12 min walk - 0.7 miles

Getting around

  • Ulaanbaatar Station - 14 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 54 min drive

Restaurants

  • ‪Food Exchange Ulaanbaatar - ‬2 min walk
  • ‪Caffé Bene - ‬2 min walk
  • ‪BBQ Chicken Restaurant - ‬4 min walk
  • ‪Modern Nomads - ‬1 min walk
  • ‪Pho House - ‬3 min walk

About this property

Novotel Ulaanbaatar

Hotel located in Downtown Ulaanbaatar
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a reception hall
  • A 24-hour front desk, a front-desk safe, and a banquet hall
  • A ballroom, a porter/bellhop, and luggage storage
Room features
All 192 rooms include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, Japanese, Mongolian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Novotel Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Novotel Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ulaanbaatar?

Limited spots are available.

What time is check-in at Novotel Ulaanbaatar?

Check-in start time: noon; Check-in end time: 11:30 AM. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Ulaanbaatar?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Novotel Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Novotel Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this hotel is within a 10-minute walk of Migjid Janraisig Sum, National University of Mongolia, and Dashchoilon Khiid. Mongolian Natural History Museum and Sukhbaatar Square are also within 10 minutes.

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Novotel Ulaanbaatar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 34 out of 109 reviews
Rating 6 - Okay. 7 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024

10/10 Excellent

dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy A

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mongolia

A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Naran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and friendly staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and. Lean room
Stayed 1 night in Jun 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Specially all the staff was very kind and helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Stayed 8 nights in Jun 2024

10/10 Excellent

Wonkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center
Stayed 3 nights in Sep 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

After a long trip round Mongolia, the hotel was a welcome retreat. The front desk staff were very helpful. The bed plus pillows were amazing. Great shower too. I was also able to get my laundry done quickly at a reasonable cost. I had a lovely dinner in the main restaurant attended to by a very pleasant and efficient waiter.
Stayed 1 night in Mar 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Stayed 5 nights in Aug 2024

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 2 nights in Jul 2023

10/10 Excellent

Lawrence

Ac broken. Road construction in front of hotel 24 hrs
Stayed 2 nights in Jul 2023

6/10 Okay

Steph

Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024

4/10 Poor

Hiromi

Disliked: Amenities, property conditions & facilities
Heating was supposed to be turned on in October, but was not fully functional. Once late at night (3 people) and once early in the morning (1 person) came to my room suddenly without notice (door was opened with a card key). I did not let them into my room. I checked with the hotel and they said that the staff went to my room to check the heating, which is only done late at night, but it was very scary.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

woosug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결 친절도 등 매우 만족합니다

실내가 넓고 쾌적했습니다 조식도 만족합니다
Stayed 3 nights in Sep 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities

Do the job. Easy confort

Stayed 3 nights in Nov 2024