See all properties

New West Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for New West Hotel

A reception desk with a sign reading "NEWWEST" and informational brochures about Mongolia. - New West Hotel (Ulaanbaatar)
A bar area with a counter, seating, and a mix of round and rectangular tables. - New West Hotel (Ulaanbaatar)
A hotel room with a wooden vanity, a large mirror, a television, and a robe hanging on the wall. - New West Hotel (Ulaanbaatar)
A hallway with a checkered floor, a wooden elevator, and a staircase with geometric wall designs. - New West Hotel (Ulaanbaatar)
A bar area with a counter, bar stools, a television, and shelves with various bottles. - New West Hotel (Ulaanbaatar)
At New West Hotel, you can look forward to a library, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a television, and a mirror.

Standard Twin Room

  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, patterned bedspread, and decorative pillows.

Standard Double Room

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bayangol, a neighborhood in Ulaanbaatar, New West Hotel is near the airport and near a train station. Manzshir, museum and Hunting Museum are cultural highlights, and some of the area's landmarks include The Beatles Statue and Golden Temple. Looking to enjoy an event or a game while in town? See what's happening at M Bank Arena or National Sports Stadium. Visit our Ulaanbaatar travel guide
Map
No. 91 Peace Avenue, Bayangol District, Enkhtaivan St, 10th khoroolol, 6 khoroo, Ulaanbaatar, 210682

What's nearby

  • A museum building with a large dinosaur mural and informational posters.
    Sükhbaatar Square
    5 min drive - 2.7 miles
  • KHANBURGEDEI Center
    19 min walk - 1.1 miles
  • Four Holy Peaks
    2 min drive - 1.1 miles
  • Manzshir, museum
    2 min drive - 1.1 miles
  • Terelj National Park
    9 min drive - 4.7 miles

Getting around

  • Ulaanbaatar Station
    7 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    53 min drive

Restaurants

  • Coffee Mecca
    6 min walk
  • Gobi Tafelspitz Restaurant
    2 min drive
  • Sky korean Restaurant
    13 min walk
  • Burger King
    15 min walk
  • Tom N Toms At Next Electronics
    3 min drive

Similar properties

Cocktail bar
Chinggis Khaan Hotel
Downtown Ulaanbaatar
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 208 reviews
Chinggis Khaan Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Karaoke
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is New West Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at New West Hotel?

Check-in start time: 1:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at New West Hotel?

Check-out is at noon.

Does New West Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is New West Hotel located?

Located in Bayangol, this hotel is within 2 mi (3 km) of KHANBURGEDEI Center, Four Holy Peaks, and Manzshir, museum. Hunting Museum and Gandantegchinlen Monastery are also within 3 mi (5 km). Ulaanbaatar Station is 24 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

New West Hotel Reviews

7.6

Good

7.8

Cleanliness

10

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 5 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified review

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated an early arrival which was very appreciated (we had to pay for it, though). Breakfasts were satisfying. Bedroom was clean and comfortable. Shower water spilled out onto floor when showering. Entire hotel was clean. Fridge did not get cold. Unfortunately no air conditioning. Overall an average experience. Would stay here again.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

David

Disliked: Cleanliness, staff & service
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語スタッフがいて助かりました
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

Asami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜着、深夜発のフライトの間の大変不便なスケジュールでの滞在でしたが、ホテルの方がこちらの状況に大変柔軟に対応してくださり、とても助かりました。
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只差語言不通，其餘都很好
Stayed 5 nights in Jul 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

nice staff, but room condition...

...is not that good...............................................................................
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Perry

Liked: Cleanliness, staff & service, room comfort

New West Hotel

Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

가격대비 위치가 좋은 호텔

위치와 직원의 친절은 좋으나 직원과 소통, 객실 내 물품 요청시 제공, 메트리스 등은 불편하였음
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Jordan

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ron

Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Niloofær

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Jinkyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Verified review

8/10 Good

Verified traveler

Stayed 1 night in May 2019