See all properties

Kempinski Hotel Khan Palace

Choose dates to view prices

Photo gallery for Kempinski Hotel Khan Palace

Bar (on property) - Kempinski Hotel Khan Palace (Ulaanbaatar)
Exterior - Kempinski Hotel Khan Palace (Ulaanbaatar)
Lobby - Kempinski Hotel Khan Palace (Ulaanbaatar)
Miscellaneous - Kempinski Hotel Khan Palace (Ulaanbaatar)
Spa - Kempinski Hotel Khan Palace (Ulaanbaatar)
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel renovated in 2019 and located near Sükhbaatar Square

Located close to National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum, Kempinski Hotel Khan Palace provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior Twin Room)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite (Executive Suite)

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Deluxe King room)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe King room)

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room (Superior Twin Room)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior Twin Room)

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite (Superior Suite)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Ulaanbaatar, a neighborhood in Ulaanbaatar, Kempinski Hotel Khan Palace is near a train station. National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum are cultural highlights, and some of the area's notable landmarks include Sükhbaatar Square and Gandantegchinlen Monastery. Bogd Khaan Palace Museum is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Ulaanbaatar travel guide
Map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar

What's nearby

  • Sükhbaatar Square
    Sükhbaatar Square
    2 min drive - 1.0 mile
  • International Intellectual Museum
    5 min walk - 0.3 miles
  • Ulaanbaatar City Museum
    6 min walk - 0.4 miles
  • National University of Mongolia
    2 min drive - 1.3 miles
  • National Academic Theatre of Opera and Ballet of Mongolia
    2 min drive - 1.5 miles

Getting around

  • Ulaanbaatar Station
    20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    60 min drive

Restaurants

  • Kempinski Hotel Khan Palace
    1 min walk
  • KK Lounge
    1 min walk
  • Royal Irish Pub
    6 min walk
  • Bluefin The Steakhouse
    4 min walk
  • Cup Chicken
    2 min walk

Similar properties

Cocktail bar
Chinggis Khaan Hotel
Downtown Ulaanbaatar
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 192 reviews
Chinggis Khaan Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,842 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Frequently asked questions

Is Kempinski Hotel Khan Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM.

What time is check-out at Kempinski Hotel Khan Palace?

Check-out is at noon.

Does Kempinski Hotel Khan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Kempinski Hotel Khan Palace located?

This family-friendly Ulaanbaatar hotel is located in the business district, within 2 mi (3 km) of Sükhbaatar Square, National Academic Theatre of Opera and Ballet of Mongolia, and The Fine Arts Zanabazar Museum. Gandantegchinlen Monastery and Bogd Khaan Palace Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Kempinski Hotel Khan Palace Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 253 out of 410 reviews
Rating 8 - Good. 118 out of 410 reviews
Rating 6 - Okay. 29 out of 410 reviews
Rating 4 - Poor. 8 out of 410 reviews
Rating 2 - Terrible. 2 out of 410 reviews

Reviews

Verified

10/10 Excellent

Arlita Manaay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're very helpful and courteous. The hotel is ideally located in a city center.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great service from check-in to check-out!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with wonderful service, good local food and splendid Spa
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the service was top notch.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and pleasant atmosphere.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Friendly, clean, helpful, comfortable
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yumiko

Liked: Cleanliness, property conditions & facilities
Front desk staff were fantastic. They were always ready to help with a smile.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HYUKMIN

Liked: Cleanliness, staff & service, amenities
All of the staff were very kind, and I received a lot of help during my trip. The room was spacious, comfortable, and pleasant. I highly recommend this place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an Ulan Bator visit

Very nice and friendly staff! Great Location and very clean also. I liked the stay a lot. Clearly a recommendation.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They treated us like royalty. Facilities we're great. And the food at KK (on prop restaurant) was fantastic. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and neat.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Teresita

Liked: Cleanliness, staff & service, amenities
Breakfast was plentiful and good. The room was comfortable but the bathroom was small. The shower super tight and the vanity super low. The hotel is a bit dated but they keep it clean and comfortable. The restaurant was decent with friendly service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024