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SureStay Hotel by Best Western Ukiah

2.5 star property
Travelers cool off in the outdoor pool or soak in the spa tub at this Ukiah hotel, where the staff knows exactly which local adventures are worth the time

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Photo gallery for SureStay Hotel by Best Western Ukiah

Exterior - SureStay Hotel by Best Western Ukiah (Ukiah)
Standard Room, 2 Queen Beds, Accessible, Smoking | Individually furnished, desk, laptop workspace, iron/ironing board - SureStay Hotel by Best Western Ukiah (Ukiah)
Lobby - SureStay Hotel by Best Western Ukiah (Ukiah)
Lobby - SureStay Hotel by Best Western Ukiah (Ukiah)
Combined shower/tub, deep soaking tub, free toiletries, hair dryer - SureStay Hotel by Best Western Ukiah (Ukiah)
SureStay Hotel by Best Western Ukiah sits in a shopping district, offering a refreshing outdoor pool and relaxing spa tub. Guests connect with free WiFi and appreciate the concierge services. Previous visitors consistently mention how the attentive staff enhances their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite-1 King Bed, Smoking Room, Jetted Tub, Sofa, Continental Breakfast

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a small bathroom area.

Suite-1 King Bed, Smoking Room, Jetted Tub, Sofa, Continental Breakfast

  • Sleeps 3
  • Free wired internet

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator,Continental Breakfast

A hotel room with a large bed, two bedside tables with lamps, a wall-mounted heater, and a dark headboard.

1 King Bed, Non-Smoking, Microwave And Refrigerator,Continental Breakfast

  • Sleeps 2
  • Free wired internet

View all photos for 2 Queen Beds, Smoking Room

A hotel room with two beds, a desk, a mirror, and a small bathroom.

2 Queen Beds, Smoking Room

  • Sleeps 4
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Standard Room, 2 Queen Beds, Accessible, Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

About the neighborhood

Located in Ukiah, SureStay Hotel by Best Western Ukiah is in a shopping district and in a state park. The area's natural beauty can be seen at Russian River and Montgomery Woods State Reserve, while Corner Gallery and Grace Hudson Museum are cultural highlights. Visit our Ukiah travel guide
Map
1720 N State St, Ukiah, CA, 95482

What's nearby

  • A detail of one of the walls of the Jeweled Hall of 10,000 Buddhas that is lined with golden statues in the City Of Ten Thousand Buddhas in Ukiah, California.
    City of Ten Thousand Buddhas
    7 min drive - 5.7 miles
  • Redwood Empire Fairgrounds
    14 min walk - 0.8 miles
  • One Iron's Driving Range
    19 min walk - 1.0 mile
  • Ukiah Municipal Golf Course
    4 min drive - 2.2 miles
  • Vichy Springs Hot Springs
    13 min drive - 6.4 miles

Getting around

  • Santa Rosa, CA (STS-Sonoma County)
    62 min drive

Restaurants

  • In-N-Out Burger
    6 min walk
  • Starbucks
    6 min walk
  • McDonald's
    3 min drive
  • Forks Cafe
    2 min drive
  • McDonald's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Ukiah have a pool?

Yes, this property has an outdoor pool.

Is SureStay Hotel by Best Western Ukiah pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ukiah?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Ukiah?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ukiah located?

Situated in a state park, this hotel is within 1 mi (2 km) of Redwood Empire Fairgrounds and Russian River. One Iron's Driving Range and Low Gap Dog Park are also within 2 mi (3 km).

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Reviews

SureStay Hotel by Best Western Ukiah Reviews

8.0

Very Good

8.4

Cleanliness

7.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, great location and friendly staff.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was great (albeit adjacent to the parking lot - some bushes between the hot tub and the parking world go along ways!) and the room was clean, and the staff was communicative and helpful and needed, and the breakfast was great!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean rooms. Felt secure specially when you have a little one. The front desk lady was really helpful . The continental breakfast don’t really recommend.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast was very weak. Disappointing some bread and juice not much more. Staff was very friendly and rooms were clean and beds good.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

mojdeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this space and it’s going to be my spot every year for my camp trip to north. Clean and vary kind staff. Thank you
Stayed 1 night in May 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was minimal but coffee every morning and a bowel of cereal for my toddler to eat was not bad, staff was awesome when checking in and checking out. Room was clean, i loved the bathroom/tub was able to bathe my toddler
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms and front desk staff were excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Amenities
Friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quite and beds were comfortable.
Stayed 1 night in Sep 2025
Verified

8/10 Good

HUONG

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and attentive staff
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Room/beds very clean. Staff person at front desk very nice and personable. Dog friendly! Location a little sketchy, people walking around outside at night. Close to the highway, semi-loud at night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establishment was up to date. Bed very comfortable, staff very friendly. All around great stay. Would definitely stay again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities
Very nice room and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice, helpful. Room was super clean and nice! The hot tub and pool were a nice bonus. Breakfast was nice, too!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and buddy were traveling through Ukiah. The room was clean, beds were very comfortable, and a convenient location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Comfortable. An older building has an in-room heater. The fan clicked on every few minutes all night until i turned it off. Weekend breakfast ended earlier than we liked. Nice TV. Big screen.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and modern
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, easy freeway access
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Judah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
polite staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms and good breakfast.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Love that this is a pet friendly hotel but it could use a pet area. That is about the only suggestion I have. The hotel was very quiet, given the proximity it is to the freeway.
Stayed 1 night in Oct 2025