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Club Wyndham Chikumakan Nagano

Property class: 3

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Photo gallery for Club Wyndham Chikumakan Nagano

A traditional Japanese onsen with a wooden roof, a rock waterfall, and a bamboo fence. - Club Wyndham Chikumakan Nagano (Chikuma)
A traditional Japanese house with a wooden structure, a garden with gravel paths, and a moon in the sky. - Club Wyndham Chikumakan Nagano (Chikuma)
A covered outdoor area with wooden beams, lanterns, and a gravel path leading to a traditional Japanese garden. - Club Wyndham Chikumakan Nagano (Chikuma)
A traditional Japanese-style hallway with tatami mats, wooden beams, and shoji screens. - Club Wyndham Chikumakan Nagano (Chikuma)
A traditional Japanese-style building with wooden beams and tatami flooring. - Club Wyndham Chikumakan Nagano (Chikuma)
At Club Wyndham Chikumakan Nagano, you can look forward to an indoor mineral hot spring (onsen), a garden, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe King Bedroom

A spacious lobby with a high ceiling, a reception desk, and a staircase leading to upper floors.

Deluxe King Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a small table, a chair, a mirror, and a window.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

A modern bedroom with a bed, bedside table, chair, and a view of a traditional Japanese room.

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

A traditional Japanese room with tatami flooring, a low table, chairs, and a television.

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room

A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors.

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Standard Twin Room, 2 Twin Beds

A modern hotel room with a large bed, a TV mounted on the wall, a small table, and a chair.

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Multiple Beds

A hotel room with two beds, a small table, a chair, a microwave, and a window.

Superior Twin Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chikuma is home to Club Wyndham Chikumakan Nagano. Nishizawa Piggy Bank Museu and Shinano Kangetsuen are cultural highlights, and some of the area's activities can be experienced at Obasute Rice Terraces and Hijiri Kogen Ski Area. Chausuyama Zoo and Nagano City Museum are also worth visiting. Visit our Chikuma travel guide
Map
1-33-4 Chikuma Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • A modern stadium with a curved roof, surrounded by leafless trees and a paved walkway.
    Nagano Olympic Stadium
    24 min drive - 9.9 miles
  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    39 min drive - 16.4 miles
  • Nishizawa Piggy Bank Museu
    9 min walk - 0.5 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle
    4 min drive - 1.3 miles
  • Chausuyama Zoo
    27 min drive - 11.4 miles

Getting around

  • Chikuma Obasute Station
    6 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    63 min drive

Restaurants

  • ステーキワン 長野戸倉店
    3 min drive
  • レストラン四季
    2 min drive
  • 中華料理福満楼
    2 min drive
  • 蕎麦料理処萱
    2 min drive
  • 新中国料理川香菜房 3号店
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke
  • Natural pool

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers shuttle pickup service from Togura Station only.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Club Wyndham Chikumakan Nagano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Club Wyndham Chikumakan Nagano?

Check-in start time: 3 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Club Wyndham Chikumakan Nagano?

Check-out is at 10 AM.

Where is Club Wyndham Chikumakan Nagano located?

Situated in Chikuma, this ryokan is 0.5 mi (0.8 km) from Nishizawa Piggy Bank Museu and 1.5 mi (2.3 km) from Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple and Obasute Rice Terraces are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Club Wyndham Chikumakan Nagano Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Sheri

Liked: Staff & service, property conditions & facilities
The room was spacious and the food was amazing. Highly recommend for anyone looking for a Japanese experience and at a lovely hotel with attentive staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese traditional style hotel

Comfortable beddings on tatami mattress floor. Excellent shuttle service. Spa/baths were very relaxing (not busy at all). Reasonable prices including meals.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Large room. Breakfast and lunch were an amazing experience.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

ALI

Disliked: Cleanliness, staff & service, property conditions & facilities
No response from staff on questions we asked. Not a friendly place. Don’t recommend it
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

ひろし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンス良し
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レトロ感を残しつつ、リノベされた館内が懐かしさと現代的な便利さの調和が取れていて居心地が良かった。 ご飯も晩、朝とも美味しくいただけた。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

ともえ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外観は古さを感じましたが、中はとても綺麗でした。 お風呂や食事処の動線も近くで移動が楽でした
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

ミリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二食付いているところが本当に良かったです。 食事の種類も豊富で温かい温度での提供も完璧でした！ごちそうさまでした。 外国人スタッフの方達も丁寧で優しく素晴らしかったです！ 温泉も綺麗で最高！また泊まりたいです。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

美賀子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場で従業員の方が荷物を持って気さくにお話してくださり、嬉しかったです。 外国の方が多く働いていらっしゃいましたが、とても丁寧でした。今回一人旅で、広間での食事はなかなか目が届きにくいのかデザートが運ばれず、諦めました。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

夏樹

Liked: Cleanliness, staff & service
スタッフさんの対応が良かった。 食事はどれも美味しかったが、小学生も大人と同じメニュー、量だったので食べきれず申し訳なかった。 バーが22時までだったので21:28頃に行ったら、バーの店員がもう帰ったと言われ、バーが使えなかった。 ラストオーダーとか看板に書いてあると嬉しい。 男性風呂の浴槽に白いカスみたいなものがたくさん浮いていて汚なかった。 お風呂上がりの牛乳がとても美味しかった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kunihiko

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂に、鍵のロッカーがあると更に良いです。 朝、コーヒーが飲める場所があると更に良いです。 接客は、大変気持ちがよく、過ごす事ができました。 ありがとうございました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yoichi

Liked: Cleanliness, staff & service, amenities
スタッフも旅館も、人口と経済危機の日本で、存続をかけた懸命な闘いに臨まれていることに深く感心しました。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Malin

Liked: Cleanliness, staff & service, amenities
Personalen var fantastisk, jättefint boende!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Nicola

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
La struttura inizia a sentire gli anni, carine l’entrata e la lobby. La camera sembrava più bella in foto, così come l’edificio in generale. Non all’altezza di un Wtyndham, ne abbiamo visitati diversi. Scioccante il bagno della camera, sembra quello di una camper o una barca, molto piccolo e tutto di plastica, sembra una cabina aggiunta successivamente alla costruzione delle stanze. Personale molto gentile; management inflessibile nel volerci concedere 1 ora in più al check out, solo pagando 750 yen a persona… (infrasettimanale, bassa stagione con hotel mezzo vuoto). Abbiamo affittato onsen privato al costo di 5000 yen, bella esperienza. Cena e colazione tradizionali e veramente curate.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

義達

Liked: Staff & service, amenities
スタッフのほぼ全員が暖かく対応してくれ、快適に滞在できた。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ミキ

Liked: Cleanliness, amenities, property conditions & facilities
お食事の配膳やお風呂のお掃除などお気遣いいただき快適に過ごすことができました。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

薫

Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごすことができました。 従業員は外国の方もおられましたが、笑顔がとても素敵で一生懸命もてなしていただいて、心和みました
Stayed 1 night in Oct 2025
Verified review

8/10 Good

SYOUJI

Liked: Cleanliness, staff & service, property conditions & facilities
源泉かけ流しの温泉と食事は良かったと思います。 お風呂上がりの牛乳や生ビールのサービスは最高でした。 無料サイクルの貸し出しがありましたが電動自転車は会員のみとのことでちょつと残念でした。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

駅との送迎に注意

温泉はとても良かったです また朝夕の料理の内容も良く今どき二食付きで1人2万円以下で宿泊出来るのは非常にコスパがいいと思いますし、企業努力も感じられました 何故⭐️4にしなかったかと言えば、チェックアウト後の駅までの送迎を都合3回ホテル側から確認されたにもかかわらず、ホテル側が決めた時間になっても全く用意されておらず、乗車予定の列車に間に合わなくなりそうになり、こちらが怒って初めて運転手を探しに行くという信じられない対応があったからです 駅の階段をキャリーケースを持って駆け上がりながら、もっと何度も送迎出発時間近くになったら、こちらから声かけすれば良かったと後悔しました
Stayed 1 night in Aug 2025
Verified review

8/10 Good

タケシ

Liked: Staff & service
Disliked: Property conditions & facilities
またよろしくお願いします
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk oplevelse

Fantastisk ophold i rolige, smukke omgivelser. På alle måder en positiv oplevelse. Personalet var venlige og hjælpsomme, spabadene skønne, maden lækker og værelserne dejlige. Kommer meget gerne igen.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Naoki

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
・チェックインでの対応やウェルカムドリンク、チェックアウト時に荷物を持ってくれる宿泊施設が今までなかったのでその点はとても良かった。 ・温泉は二つの源泉で、ゆったりと心地良い入浴ができた。入浴場所のドリンクサービスは良かったがウォーターサーバー（水）があると更に良いと思う。 ・食事のスタッフは外国人で言葉遣いは良いが、一つの釜飯に火を着け忘れがあり炊き上がる迄30分待った。その際の謝罪が軽くて不愉快でした。また出来上がった時には満腹で非常に残念だった。 　朝食時も美味しく頂きましたが、ご飯のおかわりや飲み物の置き場所が分からず着座の時に説明して欲しかった。 ・部屋の鍵は人数分、また草履に自身と分かる目印（シール）などあると良かった。 売店があるとエレベーターに表示されていたが見当たらないためスタッフに聞いたら今はありませんとの事でした、またホームページでは夜にBARを利用できるとの事で楽しみにしていたが閉まっていて残念だった。
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Naoki

Liked: Cleanliness
Disliked: Staff & service
・チェックイン時の対応やウェルカムドリンク、またチェックアウトの見送り時に荷物を持ってくれたのは他の宿泊施設では経験がなかったのでとても良かった。 ・温泉は二つの源泉があり、気持ち良くゆったりと満喫できた。 ・食事のスタッフが外国人で接客態度は良いが、炊けるまで30分かかる釜飯の火の着け忘れがあり、食べれる頃には満腹で残念な気持ちだけが残った。謝罪も軽かったのでとても不愉快でした。 また朝食のご飯おかわりや飲み物の用意がある事の案内がなく説明不足にとても不満。食事面ではまた来たいとは全く思わない。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かったです！是非また行きたいです！

友達家族と子供連れの宿泊でしたが、スタッフの皆様が本当に親切にしてくださり、とても良い思い出になる旅行となりました！ 食事も驚くほど品数も多く、野菜も沢山使われて、美味しかったです。お部屋も快適で、温泉は何度も入りにいくほど気持ちよかったです。 大満足です！ありがとうございましたm(_ _)m
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

YOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
昔からある旅館を少しずつリニューアルして快適に過ごせるようになっています。
Stayed 1 night in Mar 2025