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Hotel Platon

Property class: 3

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Front of property - Hotel Platon (Chikuma)
Staircase - Hotel Platon (Chikuma)
Interior - Hotel Platon (Chikuma)
In-room safe, desk, WiFi, bed sheets - Hotel Platon (Chikuma)
Breakfast and dinner served, Japanese cuisine - Hotel Platon (Chikuma)
Hotel Platon sits alongside a river, creating a peaceful retreat centered around its indoor mineral hot spring and dual spa tubs. Guests can unwind in the sauna, book a massage, savor Japanese dishes at Karin restaurant, or enjoy a beverage at the café.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Twin Room, 2 Bedrooms

In-room safe, desk, WiFi, bed sheets

Twin Room, 2 Bedrooms

  • River view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Double-Room with Small Double Bed

Double-Room with Small Double Bed | In-room safe, desk, WiFi, bed sheets

Double-Room with Small Double Bed

  • Mountain view
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

About the neighborhood

Located in Chikuma, Hotel Platon is on the riverwalk. Nishizawa Piggy Bank Museu and Shinano Kangetsuen are cultural highlights, and some of the area's landmarks include Mori Shogunzuka Keyhole Tomb and Ueda Castle Ruins Park. Chausuyama Zoo and Nagano City Museum are also worth visiting. Visit our Chikuma travel guide
Map
3-12-2,Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Nagano Olympic Stadium
    Nagano Olympic Stadium
    25 min drive - 10.3 miles
  • M-Wave Olympic Memorial Arena
    M-Wave Olympic Memorial Arena
    40 min drive - 17.5 miles
  • Zenko-ji Temple
    Zenko-ji Temple
    40 min drive - 16.8 miles
  • Nishizawa Piggy Bank Museu
    1 min walk - 0.1 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle
    17 min walk - 0.9 miles

Getting around

  • Chikuma Obasute Station
    7 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    64 min drive

Restaurants

  • 六花亭
    4 min walk
  • ゆかり
    5 min walk
  • 牛若
    14 min walk
  • 中国料理 大上海
    13 min walk
  • 大黒食堂
    3 min walk

About this property

Hotel Platon

Hotel by the river
You can look forward to an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at Hotel Platon. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. The on-site Japanese cuisine restaurant, Karin, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Japanese breakfast (surcharge), hot springs on site, and a 24-hour front desk
  • A front-desk safe, luggage storage, and a billiards/pool table
Room features
All 53 rooms have comforts such as air conditioning, in addition to perks like free internet and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Karin

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Platon Chikuma
Platon Chikuma
Hotel Platon Hotel
Hotel Platon Chikuma
Hotel Platon Hotel Chikuma

Frequently asked questions

Is Hotel Platon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Platon?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Platon?

Check-out is at 10 AM.

Where is Hotel Platon located?

Situated on the riverwalk, this hotel is within 1 mi (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple is 3.1 mi (4.9 km) away.

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Reviews

Hotel Platon Reviews

7.2

Good

6.4

Cleanliness

7.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 19 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

Verified

6/10 Okay

shigenori

Disliked: Cleanliness, amenities, property conditions & facilities
食べてない
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

hitoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉付きで朝ごはんがおいしかった。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Irie

Disliked: Cleanliness, property conditions & facilities, room comfort

古さを感じるホテル

温泉はシャワーヘッドが古く出が悪い。清掃も行き届いているが、建物、設備が古くウォシュレットレットも付いていない。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Akihiro

Liked: Staff & service, room comfort
湯めぐりができると案内いただいたので、近くの姉妹ホテルにもお伺いしましたが、お風呂はプラトンが一番よかったかも、、
Stayed 1 night in Oct 2025
Verified

8/10 Good

Fujita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉も外湯提携しており、散歩がてらに行きました。内湯もゆっくりと入れ良かったです。バイクで行きましたが、少し雨に濡れましたが、軒下に止めさせてもらいました。チェックイン、アウトも丁寧な対応です。機会があれば是非また行きたいです。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

漸く、行けたよ、雪チラつく戸倉上山田♨

紅葉を見に行こうとしたら、友達が連れってと、連休取れず、日帰りで小布施にモンブラン食べに行き、漸くTV で見た念願の戸倉上山田♨に浸かって来ました。 翌日は、飛騨高山の丸明で、お肉を買って帰って来ました。
Stayed 1 night in Feb 2024
Verified

8/10 Good

takuji

Liked: Staff & service
Disliked: Property conditions & facilities
スタッフと温泉はとても良いが、シャワーの出が弱いのとレストランはもう少し勉強して欲しいです。
Stayed 1 night in Jan 2024
Verified

4/10 Poor

318

Disliked: Cleanliness
予約時に喫煙禁煙の区別がなく、禁煙化されているものと誤認していました。シングルルームなので、あとから考えればそんなもんかと思ったけど、匂いキツかった ベッドが大きくて知り合いのシングルステーには勧めることのできるレベル
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

つとむ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かった廊下の畳が？
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂はカビてるわ、カーテンは破れてるわWi-Fiすら部屋で繋がらない。
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Verified traveler

リーズナブル

諸々、普通です。年期は入ってますが、清潔さはあります。ホテルマンの対応もわるくありません。金額を考えれば上出来ですかね。大風呂とサウナもありましたし。しいていうならば、風呂湯の温度が熱いというか熱すぎます。。熱湯が好きな私でも熱すぎました。ゆっくり浸かりたい人にはきついですね。
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Shigemitsu

Disliked: Cleanliness, room comfort

プラトン

温泉地の中にあるビジネスホテルとしては貴重な存在です。価格と対比すれば妥当な価値かと思います。
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
施設全体は老朽化しています。 故障や整備不良等散見されます。 大浴場や水回りの清掃状況は良くありません。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Sivashankaran

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintenance n cleanliness

Low level of cleanliness. Pull over cover and floor were Stained. Toilet n Main door lock were damaged Bathroom water was not so hot. Poor Maintenance level :-(
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

チョッとめんどう

各階のエレベーターを降りた所で靴を下駄箱に入れてスリッパに履き替えるなければならないシステムです。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な電話対応ありがとうございました！

フロントの方の電話対応に感謝します。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

良いと思います！

建物は古めだが 内装は大理石張りで 高級感あります。 値段にしては十分です。 五階に泊まりましたがなぜか 廊下 室内は土足厳禁？ 説明しにくいので 是非泊まってみてください。 これはこれで味があります(笑) ベッドも大きめシングル２台なので 親子で寝れますよ！
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Shigemitsu

Disliked: Cleanliness, room comfort

プラトンは旅の目的次第です。

二度目の宿泊でした。建物は道路を隔てて二棟となります。前回は別館、今回はフロント(２階)と食堂(１階)のある本館に泊まりました。繁華街までは6～7分の立地です。別館は入ってすぐ、本館はエレベーターを降りたところで靴を脱ぎ下駄箱に入れてスリッパに履き替えなければなりません。部屋は狭く照明が暗くて夜は新聞が読みづらいです。トイレにウォシュレット機能はありません。テレビも旧式で映りが悪くBS放送は視聴できません。建設会社などの出張で中長期の宿泊をする方が多いです。 良い点は二点で、一つは温泉地にして価格が格段に安いこと。二つ目はフロント担当の方も食事担当の方も最低人数で働いていますが、それぞれ対応が温かいことです。夜は寝られれば良いという方にはお薦めです。
Stayed 1 night in Jun 2019
Verified

6/10 Okay

mitsuji

Disliked: Cleanliness, property conditions & facilities, room comfort

温泉イマイチ

ホテルは良かったです、温泉はちょっとぬるい温泉で皆さん長湯でして、回転率が悪くシーズン中は混み合います。
Stayed 1 night in Apr 2019
Verified

8/10 Good

masaru

天然温泉の浴槽があり良かった。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

ビジネス利用ですが、温泉もあってこの価格ならまた利用したいと思います
Stayed 1 night in Nov 2018
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service

Good clean budget room

It’s quite an old hotel in need of a revamp but for the price it was better than expected, clean room that’s bigger than average in Japan, the onsen was good, great little yakitori restaurant next door , overall I would recommend it for sure if you are looking for something good on a budget.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

COZY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ひなびた温泉街のくすんだ古いホテルで、少し寂しい感じがしました。レイトチェックインで温泉（大浴場）を利用してませんので、その部分の評価はできません。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なかなかよかった^_^

ホテルは、清潔で接客もよかった^_^温泉も質が良く入浴後は、お肌がツルツルでした。 ただ、周辺で夕飯を食べるのに子連れで歩いてみたけれど、なかなかいいお店が見つからず結局、ホテルのレストランで食べました。注文してから料理がでてくるまでは、時間がかかったけど味は美味しかったので満足でした。また利用しようと思います。
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

値段の割に快適！

ビジネスで使用しましたが可もなく不可もなくです。 周辺はとても静かで寝やすいです。 値段も安くビジネスで温泉付きであの値段で あれば今後も使用したい。
Stayed 1 night in May 2018