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Hotel Marusansou

3.0 star property
Natural hot springs and karaoke create perfect balance of relaxation and fun at this Nagano retreat, where mornings begin with a refreshing breakfast buffet

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Photo gallery for Hotel Marusansou

Hot springs - Hotel Marusansou (Chikuma)
Hot springs - Hotel Marusansou (Chikuma)
Japanese garden - Hotel Marusansou (Chikuma)
Point of interest - Hotel Marusansou (Chikuma)
Hot springs - Hotel Marusansou (Chikuma)
Hotel Marusansou in Nagano offers a peaceful escape with a hearty breakfast buffet, indoor mineral hot spring, and garden. Free WiFi keeps guests connected, and the 24-hour front desk staff earns consistent praise.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese-style room 10 tatami mats

Japanese-style room 10 tatami mats | Minibar, in-room safe, free WiFi

Japanese-style room 10 tatami mats

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room

Twin Room | Minibar, in-room safe, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Chikuma is home to Hotel Marusansou. Ueda Castle Ruins Park and Ikushimatarushima Shrine are notable landmarks, and the area's natural beauty can be seen at Chausuyama Dinosaur Park and Joshin'etsu-kogen National Park. Check out an event or a game at Nagano Olympic Stadium, and consider making time for Chausuyama Zoo, a top attraction not to be missed. Visit our Chikuma travel guide
Map
2-9-6 Kamiyamadaonsen, Chikuma, Nagano-ken, 389-0821

What's nearby

  • Nagano Olympic Stadium
    Nagano Olympic Stadium
    21 min drive - 10.4 miles
  • Zenko-ji Temple
    Zenko-ji Temple
    32 min drive - 16.9 miles
  • Nagano_TogakushiShrine_6221874-2547
    Togakushi Shrine
    59 min drive - 22.8 miles
  • Nishizawa Piggy Bank Museu
    5 min walk - 0.3 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle
    12 min walk - 0.7 miles

Getting around

  • Chikuma Obasute Station
    6 min drive

Restaurants

  • 六花亭
    8 min walk
  • 中華料理福満楼
    2 min drive
  • 中国料理 大上海
    13 min walk
  • ゆかり
    3 min walk
  • 七福
    6 min walk

About this property

Hotel Marusansou

Ryokan near Nagano Olympic Stadium
You can look forward to a free breakfast buffet, an indoor mineral hot spring (onsen), and a garden at Hotel Marusansou. Free in-room WiFi and a bar are available to all guests.
Additional perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and free newspapers
  • A water dispenser, a 24-hour front desk, and a front-desk safe
Room features
All 76 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and toilets with electronic bidets

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 8:30 AM
  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Marusansou Chikuma
Hotel Marusansou
Marusansou Chikuma
Marusansou
Hotel Marusansou Ryokan
Hotel Marusansou Chikuma
Hotel Marusansou Ryokan Chikuma

Frequently asked questions

Is Hotel Marusansou pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Marusansou?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Marusansou?

Check-out is at 10:00 AM.

Where is Hotel Marusansou located?

Situated in Chikuma, this ryokan is within 12 mi (20 km) of Ueda Castle Ruins Park, Chausuyama Dinosaur Park, and Ikenami Shotaro Sanada Taiheiki Kan. Nagano Olympic Stadium and Ikushimatarushima Shrine are also within 12 mi (20 km).

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Reviews

Hotel Marusansou Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

4/10 Poor

NONAKA

食事の際に飲みものを注文したがなかなか来なかったのが残念でした
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今後の子供対策に期待

７歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
両親の宿泊のために予約をしました。 温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。 一泊の滞在でしたが、とても満足しているようです。ありがとうございました。
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。 朝食が子供用に選択肢があると良かったです。
Stayed 1 night in Aug 2021

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities

夕食は微妙

食事は微妙、部屋にウォシュレットなし
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かった

冷たいお水のサービスは嬉しかったです。 お風呂も入れ替え制で、色々楽しめました。 無理な事を言っても柔軟な対応をして頂き感謝の一言です。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物全体に思っていたより綺麗で、お風呂も良かったです。 お部屋にトイレが二つあって驚きです。 風呂上がりに居酒屋。枝豆がおいしかった。
Stayed 1 night in Aug 2019

8/10 Good

YOSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MASANORI MURAMATSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2024

8/10 Good

Hirotaka

Stayed 1 night in May 2023

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

takashi

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2018

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017