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Napalai Hotel

Property class: 3.5

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Photo gallery for Napalai Hotel

A lobby with a chandelier, reception desk, and a staircase. - Napalai Hotel (Udon Thani)
A buffet setup with various food items and a central decorative light fixture. - Napalai Hotel (Udon Thani)
A poolside area with wicker lounge chairs and a clear blue pool. - Napalai Hotel (Udon Thani)
A modern hotel room with a large bed, a sofa, a view of the city, and a balcony. - Napalai Hotel (Udon Thani)
A modern hotel with a covered entrance, palm trees, and a large building in the background. - Napalai Hotel (Udon Thani)
You can look forward to a free roundtrip airport shuttle, a nightclub, and a free daily manager's reception at Napalai Hotel. At the two on-site restaurants, enjoy brunch, lunch, dinner, and Thai cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double

A neatly made bed with pillows and rolled towels, a bedside table with a phone, and a wall with horizontal lines.

Deluxe Double

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin

A hotel room with two beds, a small table, two chairs, and a window with curtains.

Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double

A hotel room with a large bed, a desk, a chair, a lamp, and a door leading to another room.

Superior Double

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Superior Twin

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double

A hotel room with a bed, a desk with a chair, a desk lamp, a large mirror, a television, and a door leading to another room.

Deluxe Double

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Deluxe Twin

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Design Deluxe

A modern hotel room with a large bed, a sofa, a view of the city, and a balcony.

Design Deluxe

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Design Superior

A hotel room with a bed, bedside table, lamp, and a large mirror.

Design Superior

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double

A hotel room with a bed, a desk with a TV, a mirror, and two framed pictures on the wall.

Superior Double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Udon Thani, Napalai Hotel is near the airport. Central Udon and Pho Si Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nong Prajak Park and Prachak. Visit our Udon Thani travel guide
Map
572 Moo 5,Pracharaksa Road, Udonthani City Center, Udon Thani, Udon Thani, 41000

What's nearby

  • A row of yellow duck-shaped boats on a calm lake, surrounded by palm trees and a clear blue sky.
    Nong Prajak Park
    19 min walk - 1.0 mile
  • A row of yellow duck-shaped boats on a calm lake, surrounded by palm trees and a clear blue sky.
    Prachak
    19 min walk - 1.0 mile
  • Two large yellow duck sculptures on a calm river.
    Nong Prajak Public Park
    3 min drive - 1.4 miles
  • Pho Si Market
    15 min walk - 0.8 miles
  • Udon Pittayanukool School
    2 min drive - 1.4 miles

Getting around

  • Udonthani Railway Station
    11 min drive
  • Udon Thani (UTH-Udon Thani Intl.)
    16 min drive

Restaurants

  • Milk Craft
    3 min walk
  • VT Namnueng (วีที แหนมเนือง)
    14 min walk
  • S-BAR-B-Q (เอส บาร์บีคิว)
    20 min walk
  • ไข่กะทะเลิศรส
    2 min drive
  • Yamato Nagomi
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 200 for adults and THB 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Cup's Fah
  • Pah-Kao

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 200 for adults and THB 100 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does Napalai Hotel have a pool?

Yes, this property has an outdoor pool.

Is Napalai Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Napalai Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Napalai Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Napalai Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Napalai Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Pho Si Market and Wat Phonthissomporn. Nong Prajak Park and Prachak are also within 1 mi (2 km).

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Reviews

Napalai Hotel Reviews

7.0

Good

7.0

Cleanliness

6.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 16 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

Reviews

Verified review

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities
The best part of our holiday was the restaurant. The restaurant is 100%. One of the best restaurants I’ve ever been in in a hotel. Breakfast is fantastic.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Shuntana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Friendly and helpful staff. Large and clean rooms. I didn't see a lot of restaurants nearby, but also wasn't looking for them. Had dinner plans elsewhere. .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property Staff and facilities were perfect for us Many thanks
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful pool. The only thing I didn’t like was you couldn’t get a glass of wine. They did not sell it, and if you ordered a beer to take to your room, it’s one of the giant bottles.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 7 nights in Dec 2025
Verified review

2/10 Terrible

Finn

Disliked: Staff & service, amenities, property conditions & facilities
We found baby disappointing aspects to this hotel.- -No airport shuttle despite their listing And no compensation Temperature in showers fluctuates dangerously from uncomfortably cold to dangerously hot every 40 seconds or so. Restaurant adds extra 40 baht to bill for ice in your water. Dirty stained sheets
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Wararat

Disliked: Amenities, property conditions & facilities
Room was old and outdated: lack of lights made room look SO dark, also not enough outlets. Room was spacious but looked empty, not very efficient to use the space. Lots of insects in the hallway from our room to the elevator, we were at 8 floor. There was also an uneven floor at the door to the room - I tripped and almost hurt my ankle when stepping outside.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

jung moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침식사가 너무 좋았어요
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

SEUNGOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

나팔라이 호텔!!!

조용해서 좋아요! 숙소애서 조금만 나가면 식당 많으며 호텔 건너편에 미니 빅씨마트 있습니다. 호텔 수영장은 수심깊고 수영하기 아주 좋아서 대만족입니다!!!
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Maverick repeat stay this hotel

ที่พักโทรมมาก ไม่ค่อยสะอาด เจอแมลงสาบในห้องน้ำของห้องพัก ภาพที่ใช้ในการโฆษณาต่างกับห้องจริงพอสมควร เงียบจนวังเวง ลูกค้าน้อยมาก
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
ชอบห้องพัก กว้างขว้าง สะอาด เงียบดี แต่ไม่มีร้านอาหาร ตอนเย็นต้องออกข้างนอก อาหารเช้าเป็นแบบอาหารไทยง่ายๆ โดยรวมดี
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Krister

Disliked: Cleanliness, property conditions & facilities

Nedgånget hotell på fall

Hotellet var nedgånget. Smutsiga mattor i rummet, toa dörren svårstängd, allmänt ofräscht i rummet. Genensamhets utrymmen lika slitna och ned gångna som vårt rum (delux dubbelrum) kommer inte att boka där igen
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

KANLAYANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบค่ะ
Stayed 2 nights in Jun 2017
Verified review

4/10 Poor

たかし

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

もうないでしょう

一番困ったことは、Wifiの速度が遅く接続が安定しません。 部屋の清掃も虫の死骸があったり、とても清潔とは言えません。 また、部屋清掃は夕方になっても終わっておらず、声を掛けてやっとやってもらえる有様です。 部屋のエアコンは温度調節をしても全く効きません。 ホテルの周辺にはコンビにはなく、気の利いたレストランもありません。 交通も不便です。 唯一良かったのはシャワーから熱いお湯が出るぐらいです。
Stayed 1 night in May 2017
Verified review

4/10 Poor

たかし

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

もうないでしょう

一番困ったことは、Wifiの速度が遅く接続が安定しません。 部屋の清掃も虫の死骸があったり、とても清潔とは言えません。 また、部屋清掃は夕方になっても終わっておらず、声を掛けてやっとやってもらえる有様です。 部屋のエアコンは温度調節をしても全く効きません。 ホテルの周辺にはコンビにはなく、気の利いたレストランもありません。 交通も不便です。 唯一良かったのはシャワーから熱いお湯が出るぐらいです。
Stayed 2 nights in May 2017
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely cheap for such a nice hotel

Location was great for me. Staff were fantastic though the girls behind the front counter could learn from the boys and the cleaning ladies on how to smile a little bit and make a guest feel more welcome.
Verified review

6/10 Okay

VISANU

Disliked: Cleanliness, room comfort

Bad Maintenance with OLD facility.

Facility in Room is very POOR (Old & under Maintenance), Price is not Valuable and Breakfast is OK. And at night if you stay within rainy season. A Lot of Bug will come to front of your Room and under the Door have some hole then Bug will come inside. Some But is Dangerous..... Please mention about this point. (I stay with my baby 2 Years) all about this trip is BAD DREAM....
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice outside

The hotel outside around the grounds and inside are lovely. But the room i had was old out dated and needed refurbished. The bathroom and bath shower were really bad shape although they worked again needed updating.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good in the city

Good for stay one night overall good except old bathroom,
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Just 1 night, value money but old hotel

Just 1 night, value money but old hotel. Lot of parking lot.
Verified review

6/10 Okay

Mr.petharat

Liked: Property conditions & facilities, room comfort

อาหารเช้าดีมาก

เข้าพัก ซื้อห้องเพิ่ม พร้อมอาหารเช้า เมื่อถึงเวลาเช้า พนักงานห้องอาหารให้จ่ายอีก ต้องคุยกัน และให้ไปเช็คที่เคาน์เตอร์ พนักงานจึงเข้าใจ
Verified review

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

With that price! Why not!

Huge hotel! Great service! Room Very nice. Highly recommend!
Verified review

8/10 Good

Jae Young

Liked: Staff & service
I book a budget room. If you stay alone it will be ok but with family especially kids then don't book budget room. You would feel bad. Thankfully the reception staff upgraded room to delux room. It was better. Breakfast was normal. Great thing was staff was very kind.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Wir waren in dem Hotel schon häufiger, da wir manchmal in Udon Thani zu tun haben. Der große Schuppen hat sicher seine beste Zeit hinter sich, ist aber immer noch ganz reizvoll: große Empfangshalle, großer und grds. auch schöner Pool. Die Disco kennen wir noch als Disco, ist heute natürlich auch ein Club, how ever, auch heute noch einer der großen Anziehungspunkte für das junge Volk aus der Gegend und auch während der Woche meistens rappelvoll. Uns stört primär der alte, heruntergekommene Teppichboden in den Zimmer. Wäre das nicht, würde ich dem Laden glatt einen Stern mehr geben. Personal wie meistens im Isan sehr nett, höflich, hilfsbereit. Nick
Verified review

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit far out

Hotel was good but to far away from a lot of attractions so needed to get Tuk Tuks every where to get around or motor bike taxis after hours which starts to add up after a while. Overall though I wouldn't stay there again.