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Sthala, A Tribute Portfolio Hotel, Ubud Bali

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Lobby - Sthala, A Tribute Portfolio Hotel, Ubud Bali (Ubud)
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Garden views, serves lunch, dinner, and happy hour - Sthala, A Tribute Portfolio Hotel, Ubud Bali (Ubud)
Lobby - Sthala, A Tribute Portfolio Hotel, Ubud Bali (Ubud)
Garden views, serves lunch, dinner, and happy hour - Sthala, A Tribute Portfolio Hotel, Ubud Bali (Ubud)
Luxury
5.0 star property
9.4

Exceptional

Riverside sanctuary in Bali

Perched along a tranquil riverbank, this Ubud retreat offers guided nature walks and yoga classes. Attentive staff remember guests' preferences, creating personalized experiences. After exploring via complimentary shuttle, return for dining with panoramic river views.

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 King Bed, Non Smoking (with Daily Shuttle to Ubud City)

Family Room, 1 King Bed, Non Smoking (with Daily Shuttle to Ubud City) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Daily Shuttle to Ubud City)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 3 Twin Beds, Non Smoking (with Daily Shuttle to Ubud City)

Family Room, 3 Twin Beds, Non Smoking (with Daily Shuttle to Ubud City) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room, 3 Twin Beds, Non Smoking (with Daily Shuttle to Ubud City)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 King Bed, Smoking, Balcony

Room, 1 King Bed, Smoking, Balcony | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Smoking, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony (Balcony)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, Balcony (Balcony)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Pool View (Balcony)

Room, 1 King Bed, Balcony, Pool View (Balcony) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Pool View (Balcony)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Pool View (Balcony)

Room, 2 Twin Beds, Balcony, Pool View (Balcony) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds, Balcony, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, River View (Balcony)

Room, 1 King Bed, Balcony, River View (Balcony) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, River View (Balcony)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, River View (Balcony)

Room, 2 Twin Beds, Balcony, River View (Balcony) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds, Balcony, River View (Balcony)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Ubud, Sthala, A Tribute Portfolio Hotel, Ubud Bali is on the riverwalk. Ubud Traditional Art Market and Seminyak Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ubud Monkey Forest and Sanur Beach. Traveling with kids? Consider Waterbom Bali, or check out an event or a game at Bali Quad Discovery Tours. Visit our Ubud travel guide
Map
Jalan A.A Gede Rai, Banjar Mawang Kelod, Ubud, Bali, 80571

What's nearby

  • Goa Gajah
    Goa Gajah
    17 min drive - 5.9 miles
  • Ubud Monkey Forest
    Ubud Monkey Forest
    18 min drive - 4.5 miles
  • KFRFTD Ubud Traditional Art Market - Ubud Traditional Art Market is a famous place in Ubud Village as a tourist destination for traditional art trading.
    Ubud Traditional Art Market
    21 min drive - 7.2 miles
  • Ubud Palace
    Ubud Palace
    21 min drive - 7.4 miles
  • The Giant Tree
    18 min walk - 1.0 mile

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    59 min drive

Restaurants

  • Lumbung Sari (House of Coffee)
    8 min walk
  • Segara Windhu Luwak Coffee
    19 min walk
  • Natural Agro Product Luwak Coffee and Balinese House
    10 min walk
  • Bali Buda
    2 min drive
  • Naga Bar
    2 min walk

About this property

Sthala, A Tribute Portfolio Hotel, Ubud Bali

Luxury family-friendly hotel near Ubud Monkey Forest
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Sthala, A Tribute Portfolio Hotel, Ubud Bali. Treat yourself to a massage, a body treatment, or reflexology at the onsite spa. The on-site restaurant, Sungai Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a 24-hour business center. Free wired internet is available to all guests, along with a free kid's club and a hot tub.
Other perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An electric car charging station, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 143 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Highchairs, children's dinnerware, and art supplies
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LED TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 205,700 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Naga Rooftop Bar
  • Sungai Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's dinnerware
  • Children's pool
  • Free area shuttle
  • Free children's club
  • High chair
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,069 square feet of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for IDR 605000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 205700 per person
  • Airport shuttle fee: IDR 570000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Sthala, A Tribute Portfolio Hotel, Ubud Bali have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:30 AM–6:00 PM.

Is Sthala, A Tribute Portfolio Hotel, Ubud Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sthala, A Tribute Portfolio Hotel, Ubud Bali?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sthala, A Tribute Portfolio Hotel, Ubud Bali?

Check-out is at noon.

Does Sthala, A Tribute Portfolio Hotel, Ubud Bali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 570000 per vehicle applies.

Where is Sthala, A Tribute Portfolio Hotel, Ubud Bali located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Sukawati Market, Spiritual Center Sinar Suci, and Ubud Traditional Art Market. Ubud Monkey Forest and Ubud Palace are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sthala, A Tribute Portfolio Hotel, Ubud Bali Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 166 reviews
Rating 8 - Good. 24 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 1 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

Reviews

Verified

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstandingly friendly & helpful. Breakfast buffet was SO good with changing options for each day so you never got bored. Food was very good at the restaurant - nice mix of Indonesian & American dishes. Loved this place. Felt very safe & secure here
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Delmar

Shuttle ready at airport when we cleared customs. The hotel is a tropical oasis nestled on a hillside next to a river. Clean and comfortable. Excellent staff anxious to help. From here you would not know there is a city nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. The staff remembered us by name and remembered all of my families preferences. The food was impeccable. The infinity pool was relaxing and scenic. Our host Vika greeted us daily at breakfast and inquired if there was anything to make our stay better. The shuttle to Ubud allowed us to see the Monkey forest, Ubud Palace, and the Ubud market. The room was spacious and spotless. An absolute 5 star experience. I would not change a things. Tremendous value for the price.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very hospitable and friendly!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!

Loved this place, wish we stayed more than 1 night! Great hotel, beautiful views, delicious restaurant.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay in Bali! The hotel was clean, comfortable, and in a convenient location. The staff were friendly and helpful, and the overall atmosphere was peaceful and relaxing. Definitely recommend for anyone looking for a smooth, enjoyable stay in Bali.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dong Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, delicious foods, good activity programs - especially morning village walk -, free shuttle service to/from ubud coco mart. May revisit this place.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and relaxing. Staff very friendly and helpful. You have the 2 pools . Great breakfast with local and western fare. Away from central UBud.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable, clean, felt at home. Super nice staff, lots of choices and custom choices at breakfast, free shuttle to central Ubud, comfy beds and pillows, books, gym, restaurant.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed our recent stay at Sthala. The staff were amazing and kept on asking for feedback in order to improve their service which would be hard to do. The beds were super comfortable. Breakfast was extremely generous and tasty.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush green surroundings. Free shuttle to the downtown area which has excellent coffee, cosy restaurants and small boutiques.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Nevine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding views, amazing staff, and very convenient shuttle to town center. The smiles were warm and welcoming from one and all. Gayatri went above and beyond to make our stay exceptional
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here! Service was excellent and when we had a problem, they quickly rectified it! Very relaxing place. Will definitely come back!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Ekta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Sthala for 3 nights! Located a bit outside the noisy and busy ubud centre you get your own slice of jungle paradise in this hotel which has basically everything you could ask for - gym, spa, amazing rooftop bar and restaurant with huge breakfast buffet and beautiful views of sunset for the daily happy hour on the rooftop bar! All the staff we met went out of their way to make our stay as pleasant as possible. Would definitely recommend this stay to anyone in ubud looking for good accomodation. There is also multiple shuttles a day for free that run between ubud centre and the hotel, approx 30-50min depending on traffic!
View from rooftop bar
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not anything I would fault with the hotel. The staff are so attentive. The breakfast buffet is fantastic and has a really good selection of everything. The evening dining options are also good. The location and shuttle into Ubud is a great addition. Just a fantastic tranquil location and hotel
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Souree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort

The resort is beautiful! Its little out of the way but perfect location. Close enough to all the touristic areas. Staff was amazing..always attentive and friendly. Breakfast had a huge variety for western options and Balinese. We booked a family room one with 3 twin beds and another with a king and twin bed. The rooms were very spacious. We were a party of 5. They have 2 separate pool areas, which was perfect. I Highly recommend this place! Beautiful resort and amazing staff with delicious food and drinks! Would definitely come back and stay here again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if you want the US feel without the US prices lol It's quite convenient and they have a shuttle that goes to the Ubud market a few times in the day.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No word to describe my satisfaction

All staffs are very kind and professional. Moreover, the view and mood in the hotel are perfect and awesome. If I knew this hotel earlier than reservation, I would stay here without moving to another hotel in Bali.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is AMAZING. Can’t overstate how they are everywhere all the time and know what you want or need before you do. The location is nice, along the river. The upgrade to the river view wasn’t worth it for us though. From the bar, the restaurant, the pool etc. you always have a view of the river. Happy hour, BBQ night, Satay night… all amazing! Likewise with the incredible buffet breakfast every morning!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had few issues when we checked in. But the Manager Adi made the stay comfortable for us and sorted out all the issues we had. The issue is the building works happening next door is a little downside at the moment but Hotel Management trying really hard to maintain the brand reputation.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Rayan

My overall stay was wonderful—the room, the location, and the atmosphere were all excellent. The only issue I experienced was at the bar. When I entered, the servers offered me a seat and asked if I would like a drink. I said yes, and they told me they would bring me the menu. Unfortunately, after waiting for more than 15 minutes, no menu ever arrived. Meanwhile, other guests who came after me were served promptly. This situation made me feel a bit overlooked, so I eventually decided to return to my room. Aside from this, everything else about my stay was great, and I would still recommend this place.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

sreejit

Liked: Cleanliness, staff & service, property conditions & facilities
Only higher floor rooms offer a view of outside ,otherwise lower floor rooms feels claustophobic . It is a reasonable property ,nothing special to mention about . Food / restuarant was good though . It is also not walkable to ubud market & there is very limited transportation available if one wants to visit the market
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property in a lovely scenic natural setting. Pictures could not capture all. I didn’t see another hotel that seemed to rival it. Staff had an exceptional concierge mentality (I.e. this was most impressive ). They literally spoiled me. They Kept an eye out for my best interest (ie activities, time frames, best prices for me, and the way I wanted to spend my time). The staff as a whole are super friendly. I Loved the included guided nature walk, yoga class and free shuttle to center of the town. Every staff member made me feel like a priority and welcomed.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Decision Ever

What an incredible place. My friends & family & I are so thankful we ended up here after having to leave our previous hotel. I can’t say enough good things - the rooms are great, the pools are great, and the food is great. The breakfast buffet has thousands of options, and the dinner menu is great. The rooms aren’t anything crazy, but they are clean, spacious, and have a nice balcony. What really sets this hotel apart is the staff. Every single employee, from the check in staff to the cleaners to the cooks are so pleasant. We were a party of 6, and they knew us all by name, knew our coffee orders and knew our room numbers. They are incredibly polite and go above and beyond to help with anything. The shuttle to Ubud is a great touch, as is the complimentary water. We were due to leave this hotel to head further north, but decided to extend our stay by two nights due to the amazing experience. After hundreds of hotel stays, this is for sure a top-10 worldwide. Special thanks to Gayatri at the breakfast buffet for her kindness and attention.
Stayed 4 nights in May 2024