This resort has been our favorite out of all of our many vacations around the world. The staff are all excellent! From the front desk, to the breakfast and dinner staff, drivers, cleaners, pool staff, photographer, spa staff, outdoor elevator staff, I could go on and on! Absolutely all of them are amazing, have smiles on their faces, and go above and beyond to make your stay perfect! The pool is beautiful, food is good, rooms clean, showers have great pressure and hot water, massages were amazing, breakfast delicious, absolutely everything we experienced in our stay was really amazing! We recommend this resort to anyone wanting a beautiful setting and a vacation to remember! There is a complementary shuttle to Ubud, which is approximately a 10 minute drive from the resort, and it runs throughout the day. The setting was perfect! We will return in the future!