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Umhlanga Apart Hotel by BON Hotels

Property class: 3

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Photo gallery for Umhlanga Apart Hotel by BON Hotels

A modern living room with a sofa, a wooden table, and a view of a cityscape through large windows. - Umhlanga Apart Hotel by BON Hotels (umhlanga)
A modern living room with a wooden coffee table, a black sofa, a wooden bench, and a TV mounted on the wall. - Umhlanga Apart Hotel by BON Hotels (umhlanga)
A multi-story building with balconies, a parking lot, and a clear sky. - Umhlanga Apart Hotel by BON Hotels (umhlanga)
A modern living room with a sofa, a coffee table, a TV on a wooden stand, and a large window with curtains. - Umhlanga Apart Hotel by BON Hotels (umhlanga)
A neatly made bed with white linens and a beige throw blanket, a wooden nightstand with a drawer, and a dark-colored sofa. - Umhlanga Apart Hotel by BON Hotels (umhlanga)
Consider a stay at Umhlanga Apart Hotel by BON Hotels and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a gym. Indulge in a deep-tissue massage, Ayurvedic treatments, and aromatherapy at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Deluxe Room, Balcony, City View

A modern living room with a sofa, a wooden table, and a view of a cityscape through large windows.

Deluxe Room, Balcony, City View

  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Balcony, City View

A hotel room with a bed, a desk, a wardrobe, and a TV displaying various channels.

Standard Room, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A modern living room with a wooden coffee table, a black sofa, a wooden bench, and a TV mounted on the wall.

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

A hotel room with a bed, a sofa, and a large window with curtains.

Deluxe Studio

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

UMhlanga is home to Umhlanga Apart Hotel by BON Hotels. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Japanese Gardens and Big Rush Urban Adrenaline are also worth visiting. Visit our uMhlanga travel guide
Map
60 Meridian Drive, umhlanga, KwaZulu-Natal, 4319

What's nearby

  • A collection of statues in a blue-lit environment.
    Gateway Theatre of Shopping
    8 min walk - 0.5 miles
  • A beach with a lighthouse, rocky shoreline, and a ship in the distance.
    Umhlanga Rocks Beach
    7 min drive - 4.9 miles
  • A tropical theme park entrance with a shark sign, palm trees, and a thatched-roof building.
    uShaka Marine World
    22 min drive - 15.8 miles
  • KwaZulu-Natal Sharks Board
    15 min walk - 0.8 miles
  • Ster-Kinekor Gateway
    18 min walk - 1.0 mile

Getting around

  • King Shaka Intl. Airport (DUR)
    21 min drive

Restaurants

  • Mugg & Bean
    14 min walk
  • Starbucks
    14 min walk
  • Nespresso Gateway
    14 min walk
  • Old Town x Italy
    3 min walk
  • Nando's
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: ZAR 150 to 200 for adults and ZAR 80 to 120 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • All-in-one washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV
  • Netflix
  • Streaming services

More

  • Air conditioning
  • All-in-one washer/dryer
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: ZAR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ZAR 150 to 200 for adults, and ZAR 80 to 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number yes

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Umhlanga Apart Hotel by BON Hotels have a pool?

Yes, this property has an indoor pool.

Is Umhlanga Apart Hotel by BON Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Umhlanga Apart Hotel by BON Hotels?

Check-in begins at 3:00 PM.

What time is check-out at Umhlanga Apart Hotel by BON Hotels?

Check-out is at 10:00 AM.

Where is Umhlanga Apart Hotel by BON Hotels located?

Situated in uMhlanga, this spa hotel is within a 15-minute walk of Gateway Theatre of Shopping and Ster-Kinekor Gateway. KwaZulu-Natal Sharks Board and Umhlanga Hospital are also within 1 mi (2 km).

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Reviews

Umhlanga Apart Hotel by BON Hotels Reviews

7.6

Good

9.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very helpful.Would recommend
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rooms spacious and neat. Beautiful relaxing stay. Will definitely go back. Only negative was the self catering kitchen had very little crockery etc.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Just continue to maintain 💯 your standard of excellence. Beautiful 😍 stay! Thank you
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The TV in the room did not work because of internet. Everyday was a struggle to get the TV to work. You can hear everything from the apartments in the next room. On the first day I asked to checkout later at 2pm they said I need to pay for a full day but I can check out latest at noon. The receptionist did not say I needed to pay extra for this. So on the day of check out they stopped the card for the room so I couldn't go back inside after 10am but I asked to check out at Noon. At 10:30am the front desk called the room said I need to come down now to pay R300 for late checkout. I told the Receptionist I was not told this but I have left R300 for incidentals so I will pay the R50 when I leave the room. There's no privacy
Stayed 10 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Not good. Side dresser to the bed missing. Empty cupboard no shelves. Smelled of moth balls. No table or chair to work on. Some e
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

My stay at this hotel on 5 December 2025 was nothing short of a disaster. I checked in around 17:30, and from the moment I arrived, it was clear that this place has no concept of efficiency, professionalism, or basic hospitality. Check-in was unbelievably slow. The staff moved at a glacial pace, and there was zero sense of urgency or competence. After finally getting my room card, I went to the fourth floor, only to discover that my room was wide open and in the middle of active maintenance. The scene inside was appalling: • Curtain rails dumped on the floor • Bedding and sheets completely removed • The room in absolute chaos • And a rude, unprofessional maintenance worker who shrugged and said, “They didn’t tell you I’m doing maintenance?” This level of disorganisation is unacceptable for any hotel, let alone one that charges deposits and pretends to offer a decent guest experience. Because the lift was painfully slow, I had to drag my luggage down four flights of stairs back to reception. I had somewhere important to be, and this hotel single-handedly threw off my schedule with its incompetence. Reception offered an apology, but it was empty, uninterested, and completely lacking sincerity. They acted like this was a minor inconvenience instead of a complete failure on their part. To make matters worse, I still haven’t received my R300 deposit back, which I urgently need. At this point, I’m genuinely questioning whether this is incompetence or negligence.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025