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Candlewood Suites Tyler by IHG

2.5 star property
Hotel in Tyler with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Candlewood Suites Tyler by IHG

Property amenity
Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, rollaway beds, free WiFi
Exterior
Exterior
Studio Suite, 2 Double Beds | In-room safe, desk, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
In-room safe
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, rollaway beds, free WiFi

Studio Suite

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
In-room safe
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
315 E Rieck Rd, Tyler, TX, 75703

What's nearby

  • Broadway Square Mall - 17 min walk - 0.9 miles
  • The Village at Cumberland Park - 5 min drive - 3.2 miles
  • University of Texas at Tyler - 6 min drive - 3.9 miles
  • Tyler Junior College - 6 min drive - 3.9 miles
  • UT Health Tyler - 6 min drive - 4.3 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬14 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪China King - ‬2 min drive
  • ‪Olive Garden - ‬6 min walk

About this property

Candlewood Suites Tyler by IHG

Hotel near University of Texas at Tyler
Dry cleaning/laundry services, a 24-hour gym, and conference space are just a few of the amenities provided at Candlewood Suites Tyler by IHG. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A banquet hall, 1 meeting room, and a 24-hour front desk
  • Barbecue grills, a front-desk safe, and a computer station
Room features
All 64 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with hair dryers
  • 42-inch TVs with cable channels
  • Coffee/tea makers and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

Is Candlewood Suites Tyler by IHG pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Tyler by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Tyler by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Tyler by IHG?

Check-out is at noon.

Where is Candlewood Suites Tyler by IHG located?

Located in the heart of Tyler, this hotel is within 1 mi (2 km) of Broadway Square Mall and Rose Rudman Park. CHRISTUS Mother Frances Hospital - South Tyler and Kiepersol Estates Winery are also within 3 mi (5 km).

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Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 118 out of 250 reviews
Rating 8 - Good. 76 out of 250 reviews
Rating 6 - Okay. 27 out of 250 reviews
Rating 4 - Poor. 15 out of 250 reviews
Rating 2 - Terrible. 14 out of 250 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024

6/10 Okay

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.
Stayed 3 nights in Mar 2025

4/10 Poor

Elijah

Disliked: Staff & service, property conditions & facilities
Must be under new ownership, because the property is going downhill.
Stayed 2 nights in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023

8/10 Good

Colinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.
Stayed 1 night in Aug 2022

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and rest.

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023

8/10 Good

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesies of the staff
Stayed 1 night in May 2024

6/10 Okay

Leisa

Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024

2/10 Terrible

Celinda

Liked: Cleanliness, amenities, property conditions & facilities
Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again
Stayed 1 night in Apr 2024

8/10 Good

Laurenn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024