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Mandarina's House Hotel & Restaurante

Property class: 3

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Photo gallery for Mandarina's House Hotel & Restaurante

A hotel room with a bed, a wooden bedside table, a mirror, a TV, and a painting of a flower on the wall. - Mandarina's House Hotel & Restaurante (Tuxtla Gutiérrez)
A dining area with a table set for two, a potted plant, and a sign indicating the exit. - Mandarina's House Hotel & Restaurante (Tuxtla Gutiérrez)
A reception desk with a dark counter and a patterned wall behind it. A staircase with a wooden railing is visible to the left. - Mandarina's House Hotel & Restaurante (Tuxtla Gutiérrez)
A two-story building with a stone facade, a balcony with black railings, and a window with a white curtain. - Mandarina's House Hotel & Restaurante (Tuxtla Gutiérrez)
A room with a wooden wardrobe, a marble-tiled floor, and a bathroom with a sink and mirror. - Mandarina's House Hotel & Restaurante (Tuxtla Gutiérrez)
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Mandarina's House Hotel & Restaurante. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Suite, Balcony

A hotel room with a bed, a desk, a chair, and a window with curtains.

Comfort Suite, Balcony

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room

A modern hotel room with a wooden bed frame, white bedding, a flat-screen TV mounted on the wall, and a wooden wardrobe.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Guadalupe, a neighborhood in Tuxtla Gutierrez, is home to Mandarina's House Hotel & Restaurante. The area's natural beauty can be seen at Canon del Sumidero National Park and Marimba Park, while Museo de la Marimba and Museum of the City of Tuxtla Gutiérrez are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Víctor Manuel Reyna Stadium or Foro Chiapas. Visit our Tuxtla Gutierrez travel guide
Map
144 10a. Pte. Nte. Guadalupe, Tuxtla Gutiérrez, CHIS, 29000

What's nearby

  • A gazebo with ornate white railings and a blue dome roof, surrounded by people and trees.
    Marimba Park
    3 min walk - 0.2 miles
  • A sign with the text "USEO DE LA ARIMBA" and "ZEFERINO NANDAYA A" along with two coats of arms.
    Museo de la Marimba
    3 min walk - 0.2 miles
  • A large white church with a prominent cross in front.
    San Marcos Cathedral
    15 min walk - 0.8 miles
  • Bicentennial Park
    3 min walk - 0.2 miles
  • Tuxtla Guitierrez Central Square
    15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    45 min drive

Restaurants

  • Nantzin Café Boutique Artesanal
    3 min walk
  • Hotaru Café Y Ramen
    3 min walk
  • Café San Carlos
    3 min walk
  • La Parrillada Suiza
    2 min walk
  • La malicia
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to noon for a fee: MXN 215 for adults and MXN 215 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 215 for adults and MXN 215 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Mandarina's House Hotel & Restaurante pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Mandarina's House Hotel & Restaurante?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Mandarina's House Hotel & Restaurante?

Check-out is at noon.

Where is Mandarina's House Hotel & Restaurante located?

Located in Guadalupe, this hotel is steps from Museo de la Marimba and Marimba Park. Bicentennial Park and Galerias Bonampak are also within 15 minutes.

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Reviews

Mandarina's House Hotel & Restaurante Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Amenities

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with modern looks,, clean and aired conditioned room. Staff goes the extra mile to keep you happy. We will definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Beautifully designed room, super friendly and helpful staff, first class restaurant and only one block from the main park.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room is not very soundproof at all. You’re going to hear all the traffic, music, sirens until 1AM and then you’ll hear staff come in at 5:30 AM working downstairs. I think it’s the door being too thin. You just hear everything as if your door is open. No blanket either, just a sheet. It does have air conditioning. Place is very clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, friendly staff and great service. The bar and restaursnt is never open. The only thing that could be better is the bed but I would stay here again especially for the value
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have a iron on each room that’s the only thing, is not fair to be asking other people for the iron , becouse they only have one for the 7 rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El personal fue de lo mejor muy atenta y amable. La habitación estaba muy cómoda y limpia. Lamentablemente no tiene restaurante en servicio pero todo lo demás agradable estancia.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Siempre me hospedo aquí cuando viajo por trabajo y la experiencia ha sido siempre muy buena: personal muy amable, instalaciones limpias y un ambiente ideal para descansar.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

no lleno mis espectativas...habitacion muy pequeña para el precio
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble sitio, limpio, si equipo agradable y buena ubicación
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, el desayuno estuvo muy rico, gran variedad en cocteles, todo queda cerca; y la habitación muy bonita, limpia y tranquila, perfecta para ir en familia o con amigos, la recomiendo ampliamente.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026