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Hotel Palace Inn

3.0 star property
Hotel in Tuxtla Gutierrez with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Dining
Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Family Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Crystal Shopping Mall - 3 min walk - 0.2 miles
  • Cana Hueca Park - 10 min walk - 0.6 miles
  • Plaza las Americas Shopping Mall - 16 min walk - 0.9 miles
  • Marimba Park - 3 min drive - 1.8 miles
  • Tuxtla Guitierrez Central Square - 4 min drive - 2.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 55 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nachos - ‬5 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬3 min walk
  • ‪Macdonald's Galerias - ‬5 min walk

About this property

Hotel Palace Inn

Hotel near Marimba Park
At Hotel Palace Inn, you can look forward to a terrace, a garden, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A vending machine, free newspapers, and an elevator
  • A TV in the lobby, a water dispenser, and a 24-hour front desk
Room features
All 83 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palace Inn have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Palace Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Inn?

Self parking is free at this property.

What time is check-in at Hotel Palace Inn?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Inn?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palace Inn located?

Situated in the business district, this hotel is within a 10-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Cana Hueca Park and Joyyo Mayu Park are also within 15 minutes.

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Hotel Palace Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 446 reviews
Rating 8 - Good. 126 out of 446 reviews
Rating 6 - Okay. 40 out of 446 reviews
Rating 4 - Poor. 20 out of 446 reviews
Rating 2 - Terrible. 24 out of 446 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

Execelente
Stayed 1 night in Jan 2025

10/10

H
Stayed 1 night in Nov 2024

10/10

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10

Es muy bonito, solo que nos tocó cerca a la alberca y se escucha todo los movimientos
Stayed 1 night in May 2025

10/10

Muy bien
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

10/10

Todo bien
Stayed 1 night in May 2025

8/10

Muy buena por el precio
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in May 2025

8/10

Stayed 5 nights in Apr 2025

10/10

Stayed 3 nights in May 2025

2/10

Stayed 1 night in May 2025

10/10

Todo en general
Stayed 1 night in Apr 2025

8/10

Stayed 3 nights in Apr 2025

8/10

Bueno
Stayed 1 night in Apr 2025

10/10

Stayed 3 nights in Apr 2025

10/10

Muy sercano a puntos de la ciudad, economico, limpio
Stayed 2 nights in Apr 2025

8/10

Stayed 3 nights in Apr 2025

10/10

Excelente
Stayed 4 nights in Apr 2025

10/10

Excelente hotel
Stayed 3 nights in Mar 2025

10/10

Muy buena atención, me gusta que tengan un restaurante en el hotel, muy buena comida y buenos precios, en general un buen lugar, muy cómodo para estar varios dias
Stayed 2 nights in Mar 2025

10/10

Único que no me gustó, es que los contactos de la habitación de los 3 solo servía 1.
Stayed 1 night in Mar 2025