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Hotel Madrid Tuxtla

3.0 star property
Hotel with a 24-hour front desk, a short walk to Marimba Park

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Photo gallery for Hotel Madrid Tuxtla

Food court
Front of property
Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds
Interior entrance
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • Marimba Park - 3 min walk - 0.2 miles
  • Tuxtla Guitierrez Central Square - 7 min walk - 0.4 miles
  • San Marcos Cathedral - 9 min walk - 0.5 miles
  • Plaza las Americas Shopping Mall - 3 min drive - 1.7 miles
  • Plaza Crystal Shopping Mall - 6 min drive - 2.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 53 min drive

Restaurants

  • ā€ŖTacos y Gorditas Monarcas - ā€¬3 min walk
  • ā€ŖAroma Espresso CafĆ© - ā€¬2 min walk
  • ā€ŖLa Esphera CafĆ© - ā€¬3 min walk
  • ā€ŖEl Pillo - ā€¬3 min walk
  • ā€ŖCafĆ© David - ā€¬3 min walk

About this property

Hotel Madrid Tuxtla

Hotel near Marimba Park
Take advantage of a free daily manager's reception, a coffee shop/cafe, and a restaurant at Hotel Madrid Tuxtla. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-in, and tour/ticket assistance
  • Smoke-free premises, a computer station, and luggage storage
  • Concierge services and a 24-hour front desk
Room features
All guestrooms at Hotel Madrid Tuxtla feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350.0 per night
Cribs (infant beds) are available for MXN 100.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

Is Hotel Madrid Tuxtla pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Madrid Tuxtla?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Madrid Tuxtla?

Check-out is at noon.

Does Hotel Madrid Tuxtla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 750 per vehicle applies.

Where is Hotel Madrid Tuxtla located?

Located in the heart of Tuxtla Gutierrez, this hotel is within a 5-minute walk of Marimba Park and Museo de la Marimba. Museum of the City of Tuxtla GutiƩrrez and Tuxtla Guitierrez Central Square are also within 10 minutes.

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Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 417 reviews
Rating 8 - Good. 157 out of 417 reviews
Rating 6 - Okay. 46 out of 417 reviews
Rating 4 - Poor. 5 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

TomƔs Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

CĆ©sar

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Feb 2024

8/10 Good

Esther

El aire acondicionado en uno de los cuartos daba directamente a la cama y no se podƭa aguantar. Demasiado fuerte el ruido que hacen esos aparatos. Lo demƔs bien, excepto que hacen falta toallas de manos
Stayed 4 nights in Apr 2025

10/10 Excellent

JosƩ Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alfredo Fernando Moysen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opciĆ³n cĆ³modo, seguro, limpio y un precio accesible
Stayed 3 nights in Mar 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EstĆ” muy bien ubicado y la habitaciĆ³n estaba limpia, lo Ćŗnico malo es que el aire acondicionado hace mucho ruido y tambiĆ©n un condensador que estĆ” fuera de la habitaciĆ³n.
Stayed 1 night in Mar 2025

8/10 Good

ABRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza y la iluminaciĆ³n del baƱo, inadecuadas.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicaciĆ³n
Stayed 1 night in Jan 2025

8/10 Good

Raziel

Stayed 3 nights in Nov 2024

10/10 Excellent

Marco Antonio

Stayed 1 night in Jan 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Segura

Miy buena
Stayed 1 night in Nov 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 1 night in Oct 2024

8/10 Good

Eduardo Amador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicaciĆ³n a plaza, tiendas, etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Oct 2024

6/10 Okay

Priscila

Liked: Cleanliness, amenities
El aire acondicionado esta viejo y hace ruido desde que lo prendes, asĆ­ estĆ” toooda la noche. La cama no es cĆ³moda.
Stayed 1 night in Oct 2024