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Hotel Esmeralda's

3.0 star property
This vibrant Tuxtla Gutierrez hotel blends convenience with charm, offering travelers a stylish base with thoughtful amenities for a comfortable stay

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Photo gallery for Hotel Esmeralda's

Property entrance - Hotel Esmeralda's (Tuxtla Gutierrez)
Interior detail - Hotel Esmeralda's (Tuxtla Gutierrez)
Lobby sitting area - Hotel Esmeralda's (Tuxtla Gutierrez)
Premium bedding, down comforters, pillowtop beds, free WiFi - Hotel Esmeralda's (Tuxtla Gutierrez)
Hallway - Hotel Esmeralda's (Tuxtla Gutierrez)
Hotel Esmeralda, in the heart of Tuxtla Gutierrez, offers practical comforts like laundry facilities and free in-room WiFi. The on-site restaurant meets daily dining needs, and the banquet hall is perfect for special events. Self-parking adds convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, pillowtop beds, free WiFi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, free WiFi

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Premium bedding, down comforters, pillowtop beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Tuxtla Gutierrez, Hotel Esmeralda's is in the city center. Tuxtla Guitierrez Central Square and Chiapa de Corzo Plaza are notable landmarks, and travelers looking to shop may want to visit Plaza las Americas Shopping Mall and Plaza Crystal Shopping Mall. Ambar Fashion Mall and Plaza Ambar are two other places to visit that come recommended. Visit our Tuxtla Gutierrez travel guide
Map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • San Marcos Cathedral
    San Marcos Cathedral
    5 min walk - 0.3 miles
  • Marimba Park
    Marimba Park
    11 min walk - 0.6 miles
  • Museo de la Marimba
    Museo de la Marimba
    13 min walk - 0.7 miles
  • Tuxtla Guitierrez Central Square
    7 min walk - 0.4 miles
  • Bicentennial Park
    13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    52 min drive

Restaurants

  • Gorditas Don Rafita
    3 min walk
  • dulceria el conejo feliz
    2 min walk
  • La Juchita
    4 min walk
  • Taquería Don Pepe
    3 min walk
  • Cipactli
    4 min walk

About this property

Hotel Esmeralda's

Hotel near Tuxtla Guitierrez Central Square
Located close to Marimba Park and Plaza las Americas Shopping Mall, Hotel Esmeralda's provides laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A banquet hall, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Esmeralda's boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with showers and free toiletries
  • 38-inch plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Esmeralda's pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Esmeralda's?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Esmeralda's?

Check-out is at noon.

Where is Hotel Esmeralda's located?

Located in the heart of Tuxtla Gutierrez, this hotel is within a 15-minute walk of Tuxtla Guitierrez Central Square and Marimba Park. Cana Hueca Park and Plaza las Americas Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Esmeralda's Reviews

7.6

Good

8.0

Cleanliness

5.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 20 out of 101 reviews
Rating 4 - Poor. 11 out of 101 reviews
Rating 2 - Terrible. 6 out of 101 reviews

Reviews

Verified

6/10 Okay

ignacio

Liked: Staff & service
Buenos
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

gregorio

Disliked: Room comfort

Mala experiencia de Hospedaje

Habitaciones con cucarachas, baño pequeño e incomodo, habitación sin ventilación y oscura. No hay buena recepción de Internet, No agarra la señal para hablar, menos para trabajar por computadora etc. etc. Según es con desayuno americano y eso no es cierto.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Miguel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar limpio agradable bien ubicado
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
En general bueno por el precio, pero el desayuno incluído no era bueno, pero es acorde a la tarifa
Stayed 1 night in Feb 2025
Verified

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovado

Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Luis Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible y económico
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Marco

Liked: Staff & service
No me gusto al hotel le falta mantenimiento
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable en general

Muy limpio, me gustaron los jabones y el shampoo que proporcionan, y que hubiera agua caliente. Las almohadas un poco incómodas, pero la cama gigante y cómoda. No me funcionó el control del televisor. El desayuno muy sencillo.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Ever Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En lo general bien

En general bien, él único detalle fue que el primer dia no había artículos de baño ni toallas, los pedidos y tardaron en llevarlos y el cuarto para dormir esta muy chico pero muy buen detalle el que tiene refri, lava traste, horno de microondas y mesa de 4 sillas para comer
Stayed 1 night in Jan 2021
Verified

8/10 Good

Cartur

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia, lo único que no me gustó es que el desayuno lo empiecen a servir a las 9 am, cuando antes empezaban a las 7 am, por esa razón no pude usar el beneficio ningún dia
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar bonito y agradable para descansar, y no se diga el desayuno muy bueno lo recomiendo al 100%
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones limpias y trato amable de la srita en recepcion. El desayuno algo insipido y frio.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El restaurante es muy incómodo y peligroso por ser pequeño
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. La chica de recepcion super amable. Servicios de habitación excelente .
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
no nos abrieron rápido en la noche, pero lo demás bien por los servicios
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Todo está bien, está limpio, los colchones están bien, creo que recomendarían y también regresaría
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien el hotel se ubica cerca del centro . Limpio y agradable
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
La ubicación está bien incluso las habitaciones pero había mucho mosco y el desayuno no es suficiente para los huéspedes ya que si se acaba lo qué hay ya no se vuelve a surtir
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es la ubicación esta en el corazón del centro y el tráfico está muy pesado para entrar o salir.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

No muy satisfecho.

Pedimos dos cuartos y en uno no hubo problemas, el otro olía a cigarro y encontramos una colilla detrás de una puerta, y en la noche de una puerta adyacente al cuarto (parece que era a una cocina) salió una cucaracha de las grandes.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

Muy limpio, muy cómodo,trato amable, buena ubicación
Stayed 1 night in Feb 2019