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Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Property class: 3

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Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

A multi-level atrium with a central fountain, balconies with potted plants, and outdoor seating areas. - Hotel Del Carmen en el centro de Tuxtla Gutiérrez (Tuxtla Gutierrez)
Property video
A lobby with a stone wall, a sofa, a coffee table, and a chandelier. - Hotel Del Carmen en el centro de Tuxtla Gutiérrez (Tuxtla Gutierrez)
A hotel room with two beds, wooden headboard, bedside lamps, a nightstand, and a vase with flowers. - Hotel Del Carmen en el centro de Tuxtla Gutiérrez (Tuxtla Gutierrez)
A dining area with a tiled floor, a round table, and chairs. - Hotel Del Carmen en el centro de Tuxtla Gutiérrez (Tuxtla Gutierrez)
Located close to Museo de la Marimba and San Marcos Cathedral, Hotel Del Carmen en el centro de Tuxtla Gutiérrez provides free cooked-to-order breakfast, a shopping mall on site, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

A hotel room with two beds, a nightstand, a lamp, a painting, and a red-tiled floor.

Junior Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

A hotel room with two beds, a small desk with a TV, a potted plant, and a bathroom visible through an open door.

Standard Room

8.8 out of 10
Excellent
(33 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Standard

A hotel room with two beds, a painting of a tree, and a telephone on the nightstand.

Double Room Standard

  • 17 sq m
  • Sleeps 3

View all photos for Double premium

A hotel room with two single beds, a wooden headboard, a nightstand, a framed artwork, and a bathroom visible through an open door.

Double premium

  • 17 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

JUNIOR SUITE STANDARD

  • Sleeps 5

About the neighborhood

Located in Tuxtla Gutiérrez Centro, a neighborhood in Tuxtla Gutierrez, Hotel Del Carmen en el centro de Tuxtla Gutiérrez is near the airport and near theme parks. Tuxtla Guitierrez Central Square and Glorious Christ of Chiapa are notable landmarks, and travelers looking to shop may want to visit Plaza las Americas Shopping Mall and Plaza Crystal Shopping Mall. Museo de la Marimba and San Marcos Cathedral are two other places to visit that come recommended. Visit our Tuxtla Gutierrez travel guide
Map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • A gazebo with ornate white railings and a blue dome roof, surrounded by people and trees.
    Marimba Park
    3 min walk - 0.2 miles
  • A museum with traditional wooden furniture and brick walls.
    Museo de la Marimba
    5 min walk - 0.3 miles
  • A large black cross in front of a white church with a clock tower and a statue of a saint.
    San Marcos Cathedral
    11 min walk - 0.6 miles
  • Tuxtla Guitierrez Central Square
    11 min walk - 0.6 miles
  • Galerias Bonampak
    13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    41 min drive

Restaurants

  • A Fuego Lento
    2 min walk
  • Tacos Y Gorditas Monarcas
    3 min walk
  • Pillo's
    3 min walk
  • el taco loco
    4 min walk
  • Café San Carlos
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 350 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 550 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Frequently asked questions

Is Hotel Del Carmen en el centro de Tuxtla Gutiérrez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon– 3:00 PM for a fee of MXN 350.

What time is check-out at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 550 per vehicle applies.

Where is Hotel Del Carmen en el centro de Tuxtla Gutiérrez located?

Located in Tuxtla Gutiérrez Centro, this hotel is within a 15-minute walk of Museo de la Marimba, San Marcos Cathedral, and Tuxtla Guitierrez Central Square. Plaza las Americas Shopping Mall and Plaza Crystal Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 323 out of 584 reviews
Rating 8 - Good. 178 out of 584 reviews
Rating 6 - Okay. 55 out of 584 reviews
Rating 4 - Poor. 17 out of 584 reviews
Rating 2 - Terrible. 11 out of 584 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very clean. Thank you, we'll stay here again when we come back to Tuxtla.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind Staff! When I left my wallet after breakfast before departure, a kind staff member knocked on our bedroom door and returned it, nothing missing. I recommend the hotel because of excellent staff and breakfast. Thank you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and air conditioning were great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but very clean. Other than cold water on the first day and the small room, everything worked great. Staff was amazing and catered to our very needs. They let us leave our luggage in their property even after check out so we could enjoy the day exploring.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe rooms are small, no big window all the rest is good and the staff is amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very good staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place and the food was good.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and good location, the staff were friendly
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are quiet, it's easy to get around the city centre and the staff are wonderful.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean only the bathroom had mold but breakfast was so good you have choices and they cook in the moment . I reported the bathroom mold to be fixed but overall good specially the close to the zocalo center.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and provided excellent service.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good service. attentive staff and very friendly.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. It was perfect for my frist night in Chiapa. The staff was friendly and helpful and welcoming.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here. The room was spotless and well looked after, and the shower had great water pressure, which was a big plus. The staff were friendly and welcoming, making the whole experience more pleasant. Breakfast was included – it was fairly simple, but more than enough to start the day. Overall, a comfortable stay with good value for money. I’d happily come back.
Breakfast included
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice little hotel with wonderful staff. Not luxurious but a great place to stay for a few days. I can't say enough about the staff. They were all fantastic.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
See my earlier comments. Great staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

I liked the location. Walking distance to the plaza. The plaza has many restaurants, music and lots going on in the evening. Purchased our stay through “ Expedia”. NO breakfasts included. 🤔. Something to verify. Laundering right next door👍. Hotel room pretty small but was “ok”. Nice towels. Beds were fine. Small bathroom. Small TV. Nice sitting /common area in lobby.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel is excellent. It's in a great location for walking around. Parking in Tuxtla is generally congested but spots can be found. The rooms are small. It is several small blocks to the center plaza (downtown). If you have a problem the staff will correct it. The heat pumps are super nice for AC. In Chiapas, toilet paper goes in the waste can because the plumbing is delicate. The hotel provides a small bottle of water each day of your stay, enough for an emergency and brushing but more water must be purchased. I purchased bottled water at a nearby pharmacy. There are many. The hotel breakfast in the morning is nice. Cream/milk in coffee is not a norm in this part of Mexico so ask, bring or buy a little. There is a huge store very nearby, bodega, with groceries and household items. There are also many excellent restaurants. There are some big banks with ATMs close. The Marimba Park is only two blocks away and is a TREASURE. Very quiet and tranquil in the morning and lively with bands and dancing at night. Plenty of sitting spots. It is safe and people go out of their way to help, if you ask. Chatting is a past time here. We found a beautiful river walk nearby (to the north of the hotel across Central) and the best hair salon in the city! Hair Love Salon. This visit has been delightful. I hope to return to Tuxtla.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and very nice air conditioning was great and very clean rooms will go back again in our future trip to Tuxtla
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place also good food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 3 nights in Apr 2026