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Holiday Inn Tuxtla Gutierrez by IHG

3.5 star property
Travelers find a peaceful retreat with outdoor pool and fitness center in Tuxtla Gutierrez, where the attentive staff ensures a hassle-free stay

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Photo gallery for Holiday Inn Tuxtla Gutierrez by IHG

Interior - Holiday Inn Tuxtla Gutierrez by IHG (Tuxtla Gutierrez)
Restaurant - Holiday Inn Tuxtla Gutierrez by IHG (Tuxtla Gutierrez)
Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board - Holiday Inn Tuxtla Gutierrez by IHG (Tuxtla Gutierrez)
1 bedroom, in-room safe, desk, iron/ironing board - Holiday Inn Tuxtla Gutierrez by IHG (Tuxtla Gutierrez)
Outdoor pool - Holiday Inn Tuxtla Gutierrez by IHG (Tuxtla Gutierrez)
Located in Tuxtla Gutierrez's shopping district, Holiday Inn Tuxtla Gutierrez offers a tranquil garden and refreshing outdoor pool. Guests appreciate the helpful staff, while the on-site gym and business center provide everything needed for relaxation and productivity.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed (Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Minibar)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (with Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (with Minibar)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Tuxtla Gutierrez, Holiday Inn Tuxtla Gutierrez by IHG is in the city center. The area's natural beauty can be seen at Marimba Park and Canon del Sumidero National Park. Looking to enjoy an event or a game while in town? See what's happening at Foro Chiapas or Víctor Manuel Reyna Stadium. Visit our Tuxtla Gutierrez travel guide
Map
Belisario Dominguez Km 1081, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Joyyo Mayu Park
    Joyyo Mayu Park
    16 min walk - 0.9 miles
  • Plaza Crystal Shopping Mall
    2 min walk - 0.1 miles
  • Chiapas Convention Center
    10 min walk - 0.6 miles
  • Cana Hueca Park
    15 min walk - 0.8 miles
  • Plaza las Americas Shopping Mall
    6 min drive - 1.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    46 min drive

Restaurants

  • Sanborns
    4 min walk
  • Hanasho Galerias Boulevard
    9 min walk
  • Oh la la Pâtisserie Française Artesanal
    9 min walk
  • Starbucks Unach
    4 min walk
  • VIPS
    1 min walk

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  • Parking included
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 250 per person
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Tuxtla Gutierrez by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Tuxtla Gutierrez by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Tuxtla Gutierrez by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Tuxtla Gutierrez by IHG?

Check-out is at 12:30 PM.

Where is Holiday Inn Tuxtla Gutierrez by IHG located?

Located in the heart of Tuxtla Gutierrez, this hotel is within a 10-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Joyyo Mayu Park and Cana Hueca Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Tuxtla Gutierrez by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 663 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

Reviews

Verified

10/10 Excellent

ADOLFO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love this place i been stay here for the last 15 or 20 years I very convenient easy access price is just right Big thanks to all the staff always amazing
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, quiet and clean
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kathlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, kind and accommodating. We will stay there again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Everyday we had clean rooms clean towels even had water to drink and extra to make hot tea o coffee. The staff was awesome recommend short cuts to get to palaces. Also loved how staff was very attentive to your needs and made sure we were comfortable. If your thinking of staying here try there horchata iced coffee a MUST,
Dia De Los Muertos street post before getting to the hotel
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Zella and Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and we felt safe but nothing really unique.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very friendly staff! Beautiful Holtel with all the vegetation that surrounds it! Easy access to many places and is located on one of the most beautiful avenues in Tuxtla Gutierrez. It is definitely worth visiting and staying there.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brenda Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
BEST HOTEL in Tuxtla!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Holly

Liked: Amenities
This is our favorite hitel to stay in when we travel to Chiapas!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Tuxtla!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jose C

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and spotless
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Juan Arturo

Liked: Cleanliness, property conditions & facilities
👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the acommodation.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Nelvin

Liked: Cleanliness, amenities, property conditions & facilities
Very very good , excelent
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Addy Aureny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuxtla stay

Amazing as always. Hope to be back soon
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YOANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hugo R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

ROSA VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente, tranquilo, personal cordial
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was very good...
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Jul 2024