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Crowne Plaza Tuxtla Gutierrez

3.5 star property
Travelers find the perfect balance of relaxation and connection at this welcoming property near downtown Tuxtla Gutierrez, with refreshing pools for all ages

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Photo gallery for Crowne Plaza Tuxtla Gutierrez

Outdoor pool - Crowne Plaza Tuxtla Gutierrez (Tuxtla Gutierrez)
Restaurant - Crowne Plaza Tuxtla Gutierrez (Tuxtla Gutierrez)
Minibar, in-room safe, cribs/infant beds, Internet - Crowne Plaza Tuxtla Gutierrez (Tuxtla Gutierrez)
Restaurant - Crowne Plaza Tuxtla Gutierrez (Tuxtla Gutierrez)
Minibar, in-room safe, cribs/infant beds, Internet - Crowne Plaza Tuxtla Gutierrez (Tuxtla Gutierrez)
The Crowne Plaza in central Tuxtla Gutierrez offers a family-friendly retreat with adult and children's pools. Enjoy drinks at the bar and regional cuisine at the on-site restaurant. Free WiFi in public areas, and multilingual staff and concierge ensure a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

About the neighborhood

Tuxtla Gutierrez is home to Crowne Plaza Tuxtla Gutierrez. Museo de la Marimba and Museum of the City of Tuxtla Gutiérrez are cultural highlights, and some of the area's landmarks include Glorious Christ of Chiapa and Chiapa de Corzo Archaeological Site. Traveling with kids? Consider Jaime Sabinas Cultural Center and Parque Convivencia Infantil. Visit our Tuxtla Gutierrez travel guide
Map
Blvd. Belisario Dominguez Km 1081 B, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Joyyo Mayu Park
    Joyyo Mayu Park
    15 min walk - 0.8 miles
  • Plaza Crystal Shopping Mall
    2 min walk - 0.1 miles
  • Chiapas Convention Center
    10 min walk - 0.6 miles
  • Cana Hueca Park
    13 min walk - 0.7 miles
  • Plaza las Americas Shopping Mall
    6 min drive - 1.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    50 min drive

Restaurants

  • VIPS
    4 min walk
  • Hanasho Galerias Boulevard
    11 min walk
  • Oh la la Pâtisserie Française Artesanal
    10 min walk
  • Starbucks Unach
    6 min walk
  • Los Tarros
    4 min walk

About this property

Crowne Plaza Tuxtla Gutierrez

Family-friendly hotel
You can look forward to dry cleaning/laundry services, a bar, and a business center at Crowne Plaza Tuxtla Gutierrez. Stay connected with free WiFi in public areas, and guests can find other amenities such as babysitting and a restaurant.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Breakfast (surcharge), a porter/bellhop, and concierge services
  • A 24-hour front desk, multilingual staff, and meeting rooms
Room features
All 112 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and high-speed internet.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Cable channels, coffee/tea makers, and daily housekeeping

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Important information

Optional extras

  • Breakfast fee: approximately MXN 290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Crowne Plaza Hotel Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez
Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
Crowne Plaza Tuxtla Gutierrez Hotel
Crowne Plaza Tuxtla Gutierrez Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Frequently asked questions

Does Crowne Plaza Tuxtla Gutierrez have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crowne Plaza Tuxtla Gutierrez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Tuxtla Gutierrez?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Tuxtla Gutierrez?

Check-out is at 1 PM.

Where is Crowne Plaza Tuxtla Gutierrez located?

This family-friendly Tuxtla Gutierrez hotel is within a 15-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Joyyo Mayu Park and Cana Hueca Park are also within 1 mi (2 km).

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Reviews

Crowne Plaza Tuxtla Gutierrez Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 80 reviews
Rating 8 - Good. 31 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

El Crown Plaza estaba cerrado por remodelacion

EL HOTEL ESTABA EN REMODELACION, EL RUIDO ERA CONSTANTE TODO EL DIA, LAS AMENIDADES DEL HOTEL ERAN MAS QUE BASICAS, NO TENIAN ENJUAGE DE CABELLO
Verified

8/10 Good

MACHC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambio de propietario

Cuando llegamos nos avisaron que ya no era Crowm Plaza, sino Holiday inn, y por razonez ajenas nos cambiaron a otro hotel, por lo cual realizamos el check out un dia antes de nuestra partida, pero volvimos despues y nos ofrecieron precio especial en la habitacion, esta fue lo unico inconveniente, ya que las habitaciones y el servicio estuvo excelente
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable al 100

Excelente
Verified

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TODO MUY BIEN

TODO ESTUVO BIEN. ESTA BIEN HUBICADO, Y TIENE UNA BUENA PLAZA COMERCIAL EN FRENTE, LA PICINA ES BUENA.
Verified

10/10 Excellent

Ana maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable,cerca de centro comercial

Cómoda y agradable ,limpieza magnifica,variedad en el desayuno bufete y buena atención de todo el personal, muy amables
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stopping off hotel

Nice facility, centrally located. I think it would have been better if we had more time. Nice facility and the service people were anxious to help however they could. Dinner in the restaurant was very good and the steak was D-lish.
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue Agradable

El personal fue muy professional. La habitacion fue limpia. La comida en el restaurant fue muy sabrosa y de buena calidad, y los meseros muy professionals. La mucha que preparaba los huevos es una mujer muy linda, cocina bien, amigable, etc. En resumen, fue bastante agradable nuestra estancia alli.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disfrutamos de la estancia. Excelente ubicación. Hotel es poco viejo y rústico, con no tan buen servicio.
Verified

6/10 Okay

Verified traveler

En general estaba bien. No había mucho problema. Solo siento que el edicifio está poco viejo y máquina de hielo estaba roto. Cerca del hotel está centro comercial y muy conveniente.
Verified

8/10 Good

Antoniol

Liked: Cleanliness, staff & service, room comfort

Grato y limpio el hotel.,

La recepcion no fue muy buena. el cuarto limpio y grande, pero la taza, del bano tenia un problema que nunca lo arreglaron. Buen servicio en el restaurant, mas no nos avisaron que las personas de tercera edad tenian descuento. La locacion del hotel estuvo lejos del centro, pero si habia un centro comercial y un VIPS al lado.. Estuvimos contentos. Gracias
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

excelente hotel muy agradable limpio, etc, y la cercania de la plaza comercial hace que tenga una excelente ubicacion.
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvo bien, solo que la cafetera no estuvo limpio.
Verified

8/10 Good

CARLOS

Liked: Staff & service, property conditions & facilities, room comfort
La 1ra habitación que me dieron fue horrible y tuve que pedir cambio, la 2da ya fue mejor. Los amenities no son de buena calidad y no colocan toallas para la cara.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amplio, limpio, un poco obscuros los pasillos

Muy agradable, con una linda vista, muy grata a la vista la alberca.
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Muy buena opcion para viaje de negocios
Verified

10/10 Excellent

maco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y agradable

Muy buen hotel, camas almohadas cobertores muy cómodos, el AA muy poderoso. La alberca excelente para disfrutar con hijos. Con todo gusto volvería a hospedaremos
Verified

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was as we expected.

It was fine but sharing with holiday inn. Bit confused.
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend in Tuxtla

This is a great hotel. Very comfortable however it is a little hard to find.
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent service

Nice view and was a great experience since last year
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort

Atentos

Muy atentos los empleados. Limpieza en todas las habitaciones.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mi estancia en Tuxtla Gutierrez

Como siempre excelente atención, lo único que falta es variedad en los menús tanto de restaurantes como de servicio a cuartos, casi no tienen oferta de comida con platillos locales de Chiapas
Verified

8/10 Good

Claudiux

Liked: Cleanliness, staff & service, room comfort

Family trip

The staff is really kind and helpful. The room is very comfortable but the location is a bit far from the city center
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business

Good for business. Could improve food quality.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, can improve

Good hotel for business stay. Food could be better foe the price. Toilet paper could be better. They closed the pool half the time I was there, I didn't use it much, but I guess people would appreciate that kind of info before booking.
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Cuando reservas un hotel lo primero que piensas es en llegar a la cama a descansar y al salir del hotel tener la confianza de que el entorno es seguro y puedes salir a cenar o disfrutar la noche y regresar a descansar . Esta expectativa es muy bien lograda por el hotel