City Express by Marriott Tuxtla Gutierrez

3.0 star property
Travelers find balance at this Tuxtla Gutierrez hotel where a peaceful garden provides relaxation while the fitness center keeps energy flowing

Choose dates to view prices

Photo gallery for City Express by Marriott Tuxtla Gutierrez

A modern cafeteria with white tables and black chairs, featuring a large window with a view of palm trees and flowers. - City Express by Marriott Tuxtla Gutierrez (Tuxtla Gutierrez)
A CityExpress Hotel with a modern design, featuring a well-lit entrance and a parking area. - City Express by Marriott Tuxtla Gutierrez (Tuxtla Gutierrez)
A hotel room with a bed, a desk, a chair, a sofa, and a view of a cityscape. - City Express by Marriott Tuxtla Gutierrez (Tuxtla Gutierrez)
A modern lobby with a glass door leading outside, a blue sofa, a wooden table, and a blue armchair. - City Express by Marriott Tuxtla Gutierrez (Tuxtla Gutierrez)
A modern interior with two blue sofas, a wooden coffee table, and a round ottoman. - City Express by Marriott Tuxtla Gutierrez (Tuxtla Gutierrez)
City Express by Marriott Tuxtla Gutierrez offers a continental breakfast, an outdoor pool with sun loungers, and a serene garden for relaxation. Guests stay connected with in-room WiFi and a 24-hour business center. The staff is consistently praised for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Tuxtla Gutierrez, City Express by Marriott Tuxtla Gutierrez is in a shopping district. Plaza Crystal Shopping Mall and Plaza las Americas Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cana Hueca Park and Marimba Park. Plaza Ambar and Tuxtla Guitierrez Central Square are two other places to visit that come recommended. Visit our Tuxtla Gutierrez travel guide
Map
Libramiento Sur Poniente 2950, Col.Santa Elena, Tuxtla Gutierrez, CHIS, 29060

What's nearby

  • A statue in a park with palm trees, benches, and a building with a red roof.
    Joyyo Mayu Park
    8 min drive - 1.6 miles
  • Chiapas Convention Center
    8 min walk - 0.5 miles
  • Plaza Crystal Shopping Mall
    10 min walk - 0.6 miles
  • Cana Hueca Park
    18 min walk - 1.0 mile
  • Plaza las Americas Shopping Mall
    10 min drive - 2.1 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    47 min drive

Restaurants

  • Hanasho Galerias Boulevard
    8 min walk
  • La Galera
    9 min walk
  • Oh la la Pâtisserie Française Artesanal
    7 min walk
  • Dairy Queen
    7 min walk
  • Las Alitas (Galerías)
    11 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 10 km
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 430 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 15 2026 to August 15 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from June 26 2026 to August 15 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does City Express by Marriott Tuxtla Gutierrez have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is City Express by Marriott Tuxtla Gutierrez pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Tuxtla Gutierrez?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Tuxtla Gutierrez?

Check-out is at 1 PM.

Where is City Express by Marriott Tuxtla Gutierrez located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Plaza Crystal Shopping Mall and Cana Hueca Park. Plaza las Americas Shopping Mall and Plaza Ambar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

City Express by Marriott Tuxtla Gutierrez Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1011 reviews
Rating 8 - Good. 263 out of 1011 reviews
Rating 6 - Okay. 109 out of 1011 reviews
Rating 4 - Poor. 26 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice pool.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very helpful. Room was clean and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ni e location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Staff & service, amenities, property conditions & facilities
I liked it’s clean and nice. I don’t like because it’s not close to convenient store or more restaurants .
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luis

Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lidia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

JERIBAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for what I needed
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

WUILVER ALVERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

JORGE ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Breakfast was very good. Restaurant options close by are extremely limited. The hotel is dar away from downtown but it’s very easy to take an Uber or taxi. Staff are very nice.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Gukovsky

Liked: Property conditions & facilities
Hotel is ok. Bathroom was not that clean.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect, but the people working there are great, specially Hazel!! She have the service genes.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

FRANCISCO LEOPOLDO

.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Carlos Moran

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Below average facilities
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Iraklis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ac to noise at night and rooms too small and shower need updated
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARTHA ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

MARTHA ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025