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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
Mediterranean hotel with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Lobby
Property amenity
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 4 min drive - 2.4 miles
  • DCH Regional Medical Center - 7 min drive - 5.4 miles
  • University of Alabama - 8 min drive - 6.3 miles
  • Coleman Coliseum - 8 min drive - 5.9 miles
  • Bryant-Denny Stadium - 9 min drive - 6.7 miles

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Hotel remodeled in 2020 and located near University of Alabama
At SureStay Hotel by Best Western Tuscaloosa Southeast, you can look forward to free breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and a gift shop
  • A water dispenser, a TV in the lobby, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Frequently asked questions

Is SureStay Hotel by Best Western Tuscaloosa Southeast pet-friendly?

Yes, SureStay Hotel by Best Western Tuscaloosa Southeast allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Tuscaloosa Southeast?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Tuscaloosa Southeast?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Hotel by Best Western Tuscaloosa Southeast?

Check-out is at 11:00 AM.

Where is SureStay Hotel by Best Western Tuscaloosa Southeast located?

Located in South West Tuscaloosa, this hotel is 2.3 mi (3.8 km) from Tuscaloosa Veterans Affairs Medical Center and within 6 mi (10 km) of Veterans Memorial Park and Bowlero Tuscaloosa. Bryce Hospital and DCH Regional Medical Center are also within 6 mi (10 km).

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SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 601 reviews
Rating 8 - Good. 145 out of 601 reviews
Rating 6 - Okay. 78 out of 601 reviews
Rating 4 - Poor. 53 out of 601 reviews
Rating 2 - Terrible. 59 out of 601 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was awesome!
Stayed 1 night in May 2025

10/10 Excellent

CharlesJoseph

Very nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay!
Stayed 2 nights in Feb 2025

6/10 Okay

Lorie

Liked: Staff & service
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
Stayed 3 nights in May 2025

4/10 Poor

Donald

Disliked: Property conditions & facilities
The windows were unlocked.
Stayed 2 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staff perfect hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a recliner which really helps my husband sleep and reduce leg swelling
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for the services received. Seemed worn and outdated.
Stayed 1 night in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff very helpful and breakfast was ok. Beds were hard and not very comfortable.
Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness
Service was great and the bedding was clean. However, the bathroom was dirty. The shower had big stains in the corners and the towels were dirty.
Stayed 1 night in Mar 2025

2/10 Terrible

Isaiah

An amazing place to stay if you love hearing the noises other people make. Walls made of paper ensure that you get to be a part of absolutely every whispered conversation or TV show.
Stayed 1 night in Feb 2025

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
Stayed 1 night in Apr 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean beds were comfortable and the staff was fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice
Stayed 1 night in Nov 2024

10/10 Excellent

Mianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Property was great and convenient..staff was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
The staff was very polite and accommodating and had a good selection for breakfast. Room was quite and good for the price.
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
Property looked decent on the outside and in the front lobby- get on the elevator at your own risk—it’s very old & shady. No ice machine. Smelled of weed. I had suite and one room had A/C cold air and the bedroom only ran heat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so pleasant to be around. Great service
Stayed 1 night in Oct 2024

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went above and beyond to look after our needs. The room was spacious, spotless and quiet. All in all, with the breakfast included, this was a great value and excellent experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service
Excellent price and room for one night. Thanks for helping on my first visit to Alabama!
Stayed 1 night in Sep 2024

2/10 Terrible

LaQuanya

Disliked: Cleanliness, amenities, property conditions & facilities
This property was not clean, there were stains on the bed linen, spots and writing on the walls, the tubs looked dingy and a bad smell in the rooms. After being offered 5 rooms of which none were any different I requested a refund (which I an still waiting for) and I booked a room at another hotel.
Stayed 4 nights in Feb 2025

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager over the did apologize
Stayed 2 nights in Dec 2024