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Turnhout City Hotel

4.0 star property
Family-friendly hotel with a casino and a 24-hour fitness center

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Photo gallery for Turnhout City Hotel

Exterior
Exterior
Lobby
Terrace/patio
Comfort Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk

Comfort Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Ceiling fan
Premium bedding
  • Sleeps 3
  • 1 King Bed

Premium Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Map
Stationstraat 5, Turnhout, 2300

What's nearby

  • Cultuurhuis de Warande - 6 min walk - 0.4 miles
  • Beguinage Museum - 7 min walk - 0.4 miles
  • Castle of the Dukes of Brabant - 7 min walk - 0.4 miles
  • National Playing Card Museum - 13 min walk - 0.7 miles
  • Architect Jozef Schellekens's House - 4 min drive - 1.3 miles

Getting around

  • Turnhout Station - 1 min walk
  • Eindhoven (EIN) - 40 min drive

Restaurants

  • ‪Barzoen - ‬6 min walk
  • ‪Q-Taro - ‬1 min walk
  • ‪Henri's Food & espresso bar - ‬6 min walk
  • ‪Cafe Victorie - ‬2 min walk
  • ‪Biljartpalace - Merodecenter - ‬3 min walk

About this property

Turnhout City Hotel

Upscale family-friendly hotel in the city center
A casino, a terrace, and a shopping mall on site are just a few of the amenities provided at Turnhout City Hotel. For those looking to try their luck, this hotel boasts a slot machine, a casino gaming table, and a casino VIP room. Enjoy the 24-hour gym, as well as activities like horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
  • Free newspapers, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Turnhout City Hotel include comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

Croatian, Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (EUR 14.50 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Free bicycle rentals
  • Gaming table
  • Horseback riding/rentals
  • Library
  • Shopping mall
  • Slot machine

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: EUR 2.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Uncovered self parking fee: EUR 14.50 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Best Western Plus Turnhout City
Best Western Plus Turnhout City Hotel
Best Western Turnhout City Hotel
Hotel Best Western Turnhout City
Turnhout City Hotel Best Western
Best Western Turnhout
Turnhout Best Western
Turnhout City Hotel Hotel
Turnhout City Hotel Turnhout
Turnhout City Hotel Hotel Turnhout
Best Western Plus Turnhout City Hotel

Frequently asked questions

Is Turnhout City Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Turnhout City Hotel?

Self parking is available for EUR 14.50 per day.

What time is check-in at Turnhout City Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Turnhout City Hotel?

Check-out is at 10 AM.

Does Turnhout City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Turnhout City Hotel located?

This family-friendly Turnhout hotel is located in the historical district, within a 10-minute walk of Cultuurhuis de Warande, Taxandria Museum, and Castle of the Dukes of Brabant. National Playing Card Museum and Beguinage Museum are also within 1 mi (2 km). Turnhout Station is only a 1-minute walk.

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Turnhout City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 251 reviews
Rating 8 - Good. 102 out of 251 reviews
Rating 6 - Okay. 29 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 2 out of 251 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The staff may have been the nicest and most helpful of any hotel I have ever stayed at in 40 years of travel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rene Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice city hotel

Very Nice hotel I always book Room with balcony. The staff is so friendly and helpful. In walking distance to supermarked and restaurant if travelling with car you can call and book parking space on the other side of the street.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdul Halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful and the room is clean and well stocked
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so welcoming and knowledgeable. They couldn’t do enough for you. The room was clean and comfortable with a few extras added. Good location. Perfect for what we needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and very helpful. Room was clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was a train station at one time. The staff is absolutely wonderful.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Disappointing

The pleasant staff were attentive and the only positive to this disappointing stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The staff there are very welcoming and super attentive to anything you might need. The rooms are clean, well appointed and nicely decorated. The location is great for exploring Turnhout and the area nearby. The buses all come and go from the train station which is next door. It is an easy walk to the Grote Market and all the attractions. The hotel is in the old train depot. It is a great conversion. The breakfast buffet was super. We were there for two days and they changed it up a bit each day. This is a very nice hotel. You will enjoy your stay!
Stayed 2 nights in Mar 2023

8/10 Good

jasdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is generally nice, a little loud with the trains passing behind but not too bad. There are complimentary bottles of water and beer in your room which is a nice surprise! I was on the ground floor and heard some room door slamming but this couldn't be helped as its the only way to close the door behind you. Parking is limited about 15 spots and is public so is free from 6pm until 9am but you have to be quick. Otherwise there a paid car park about 2 or 3 minute walk further down the road.
Stayed 3 nights in Feb 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Feb 2025

10/10 Excellent

Rene Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Erna

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
cold eggs for breakfast, noise from other rooms and trains, but central and easy access, very friendly and helpful staff.
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekend hotel waar ik mij heel prettig voelde
Stayed 2 nights in Oct 2024

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne étape

Très bon séjour et personnel très agréable Proche de la gare très pratique
Stayed 1 night in Oct 2024

8/10 Good

Pia holm

Liked: Cleanliness, property conditions & facilities
Lige op da togbanen med meget støj dårlig parkeringsforhold Rigtig flot og god morgenmad
Stayed 1 night in Jul 2024

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unfortunately other guests who was staying at the hotel ruined our stay due to their late night behaviours - loud, drunk, disrespectful contact towards other guests as well as the hotel management.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 3 nights in Jun 2024

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024