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Polo Tura Hotel

Property class: 3

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Photo gallery for Polo Tura Hotel

A hotel entrance with a sign reading "Hotel Polo Orchid" and a visible address. - Polo Tura Hotel (West Garo Hills)
A gated entrance to a residential area with a dirt path leading to a house. - Polo Tura Hotel (West Garo Hills)
A hotel room with a neatly made bed, a black headboard, and two nightstands with lamps. - Polo Tura Hotel (West Garo Hills)
A restaurant with tables set for dining, chairs, and a large window with a view of palm trees. - Polo Tura Hotel (West Garo Hills)
A hotel reception desk with a clock, a framed picture, and a vase with yellow flowers. - Polo Tura Hotel (West Garo Hills)
At Polo Tura Hotel, you can look forward to a garden, laundry facilities, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Premier Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a phone, a desk with a chair, a ceiling fan, and a window with curtains.

Premier Twin Room, 1 Bedroom

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a neatly made bed, a black headboard, and two nightstands with lamps.

Executive Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Presidential Double Room, 1 Bedroom

A bedroom with a large bed, a black leather chair, and a window with curtains.

Presidential Double Room, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Tura is home to Polo Tura Hotel. Botanical Park is a local attraction and the area's natural beauty can be seen at Nehru Park and Tura Peak. Visit our Tura travel guide
Map
Opp. Central School, Arai Mile, West Garo Hills, West Garo Hills, Meghalaya, 794101

What's nearby

  • Nehru Park
    7 min drive - 3.2 miles

Restaurants

  • Biryanis And Rolls
    2 min drive
  • Cai's Food Corner, ITI junction New Tura
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 to 1,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 to 1000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property

Frequently asked questions

Is Polo Tura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Polo Tura Hotel?

Check-in start time: noon; Check-in end time: 10 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Polo Tura Hotel?

Check-out is at 10 AM. Late check-out is available for a 50% fee (subject to availability).

Where is Polo Tura Hotel located?

Situated in Tura, this hotel is 0.2 mi (0.4 km) from Botanical Park and 2.8 mi (4.6 km) from Nehru Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Polo Tura Hotel Reviews

6.0

6.0

Cleanliness

6.0

Location

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Nice location, friendly staff especially front office and the Manager. The place is quiet and rooms very spacious. Need to improve breakfast options also the staff at breakfast need to be more brisk and prompt- they were very slow and sleepy on all the days I stayed!
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

The only hotel in Tura and there is no escape

The only hotel in Tura and there is no escape. High prices compared to the facilities available.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
The hotel did not have our booking confirmation that was done on line through your portal. However, they were nice enough to accommodate us as rooms were available. Net connectivity was very poor and therefore we could not confirm our booking to them even after informing them of our Confirmation No. which is 8076085019816. Next day the net connectivity improved and I could inform your portal of our problem. I was told that the problem arose as the Hotel Polo Orchid had changed their e-mail ID without informing hotel.com which the Manager of the hotel flatly denied. Our stay at the hotel otherwise was quite comfortable. Also, hotel did not have much information on places of tourist interest in and around Tura.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Its not Value for Money, only rooms are spacious rest nothing special.