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Novotel Citygate Hong Kong

4.0 star property
Mountain Tung Chung hotel connected to a shopping center, steps from Citygate Outlets

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

Exterior
Miscellaneous
3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, minibar, in-room safe, desk
Exterior
Novotel Citygate Hong Kong connects travelers to shopping and offers a seasonal outdoor pool. Enjoy international dishes at three restaurants and get personalized recommendations from the concierge. Visitors appreciate the helpful multilingual staff and easy airport access.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room, 2 Twin Beds (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | 1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(86 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Citygate Outlets - 3 min walk - 0.2 miles
  • Tung Chung New Development Ferry Pier - 5 min walk - 0.3 miles
  • Tung Chung Fort - 3 min drive - 1.1 miles
  • AsiaWorld-Expo - 4 min drive - 2.4 miles
  • Ngong Ping 360 - 25 min drive - 13.8 miles

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬17 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Lian Vietnamese & Thai Cuisine - ‬17 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Novotel Citygate Hong Kong

Upscale hotel near Citygate Outlets
Located close to AsiaWorld-Expo, Novotel Citygate Hong Kong provides a free roundtrip airport shuttle, a shopping mall on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Multilingual staff, tour/ticket assistance, and concierge services
  • A vegetable garden, smoke-free premises, and free newspapers
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 440 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 40-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

Similar properties

Suite, 1 King Bed, Ocean View | View from room

Four Points By Sheraton Hong Kong, Tung Chung

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,646 reviews
Four Points By Sheraton Hong Kong, Tung Chung

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

Is Novotel Citygate Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Citygate Hong Kong?

Self parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Novotel Citygate Hong Kong?

Check-out is at noon.

Does Novotel Citygate Hong Kong provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11:30 PM at scheduled times.

Where is Novotel Citygate Hong Kong located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Citygate Outlets and within 12 mi (20 km) of AsiaWorld-Expo and Discovery Bay Golf Club. Hong Kong Disneyland® Resort and Ngong Ping 360 are also within 16 mi (25 km). Hong Kong Tung Chung Station is 13 minutes by foot.

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Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kit Yee Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle bus driver was very friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night on a late evening arrival into Hong Kong. The hotel is perfectly comfortable and convenient for the airport, with a very prompt shuttle service.
Stayed 1 night in Sep 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the front desk was very pleasant and helpful. I was allowed to check in a bit earlier, allowing me to rest after a long flight.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are nice and accommodating and very helpful especially the front desk
Stayed 3 nights in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport, transport links, shopping and dining
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and service and room
Stayed 1 night in Jul 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping & restaurants, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

HENRY KIN-HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 1 night in Oct 2025

10/10 Excellent

Lap Hung Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, right next to a subway station, just a short 10min free shuttle from the airport. Connected to an outlet shopping mall, lots of food places.
Stayed 1 night in Jul 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star treatment from staff and room service. This hotel is highly recommended if you want to stay near the airport. Hotel has access to MRT and Citygate outlets.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic seafood buffet dinner,excellent value for money and great selection of food.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel very close to the airport

Excellent hotel to stay in if taking a flight from HK airport
Stayed 1 night in Apr 2025

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice staff and lovely gym. Mall and train station is literally attached to this hotel which makes getting around easy. First time using a train in my life, and it was so easy! Shuttle available to and from hotel to airport. Lovely stay. Loved this hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very helpful friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel and very conveniently close to shoppingcenter and foodplaces. Also close to the airport
Stayed 4 nights in Mar 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is a real winner.

We keep coming back to this place because it is so convenient. Shuttle bus to and from airport and proximity to train if you want to visit Downtown. Executive lounge is a winner too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Honora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at novotel city gate hotel..
Stayed 3 nights in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lobby staff were unwelcoming.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience to restaurants, shopping, and transportation
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel. Close to airport, shopping and transit.
Stayed 8 nights in Jan 2025

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to HKIA

All good - very nice Convenient before early flights from HKIA
Stayed 1 night in May 2025

8/10 Good

Man Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable stay in Tung Chung

A quick night to chill. A clean & comfortable room awaited our arrival. Breakfast before we left was tasty. Good check-in and out.
Stayed 1 night in Apr 2025

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