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Novotel Citygate Hong Kong

Property class: 4

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Photo gallery for Novotel Citygate Hong Kong

A Novotel hotel with a modern glass facade, surrounded by high-rise buildings and a waterfront view. - Novotel Citygate Hong Kong (Tung Chung)
A hotel room with two beds, a desk with a laptop, a chair, and a view of a body of water and cityscape. - Novotel Citygate Hong Kong (Tung Chung)
A modern interior with a central seating area, a unique ceiling sculpture, and a patterned wall. - Novotel Citygate Hong Kong (Tung Chung)
A swimming pool with a waterfall feature, lounge chairs, and a pergola with umbrellas. - Novotel Citygate Hong Kong (Tung Chung)
A modern lobby with a reception desk, seating area, and a staircase. - Novotel Citygate Hong Kong (Tung Chung)
Located close to Citygate Outlets and AsiaWorld-Expo, Novotel Citygate Hong Kong provides a free roundtrip airport shuttle, a shopping mall on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room, 2 Twin Beds (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 2 Twin Beds (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed (Executive)

A modern bathroom with a large mirror, two sinks, and a bathtub.

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Accessible

A bed with a space-themed pillow, a plush astronaut toy, and a blanket with a rocket design.

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free wired internet

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a chair, and a view of a body of water and cityscape.

Superior Twin Room, 2 Twin Beds

7.0 out of 10
Good
(7 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of a mountainous landscape.

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(44 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping center. Hong Kong Disneyland® Resort is a popular area attraction and if an activity is on the agenda, Discovery Bay Golf Club and Ngong Ping 360 are worth checking out. Citygate Outlets and AsiaWorld-Expo are two other places to visit that come recommended. Visit our Tung Chung travel guide
Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Citygate Outlets
    1 min walk - 0.1 miles
  • Ngong Ping Cable Car Tung Chung Station
    8 min walk - 0.5 miles
  • Lantau North Country Park
    19 min walk - 0.9 miles
  • Tung Chung Fort
    3 min drive - 1.6 miles
  • Tung-O Ancient Trail
    3 min drive - 2.0 miles

Getting around

  • Hong Kong Tuen Mun Station
    16 min drive
  • Hong Kong Tung Chung Station
    18 min walk
  • Hong Kong International Airport (HKG)
    10 min drive

Restaurants

  • Tasty Congee & Noodle Wantun Shop
    18 min walk
  • Blue Bottle Coffee
    18 min walk
  • Starbucks
    3 min walk
  • Outback Steakhouse
    18 min walk
  • Nabe Urawa 牛気
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 188 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 188 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Novotel Citygate Hong Kong have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

Is Novotel Citygate Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for HKD 250 per day. Valet parking is available for HKD 250 per day.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Novotel Citygate Hong Kong?

Check-out is at noon.

Does Novotel Citygate Hong Kong provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11:30 PM at scheduled times.

Where is Novotel Citygate Hong Kong located?

Situated near the airport, this hotel is steps from Citygate Outlets, and within 9 mi (15 km) of AsiaWorld-Expo and Discovery Bay Golf Club. Hong Kong Disneyland® Resort and Ngong Ping 360 are also within 16 mi (25 km). Hong Kong Tung Chung Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Citygate Hong Kong Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified review

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, perfect for travelers in transit, short distance to Airport, cable car and shopping.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Benilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to shops and train station! So convenient and the hotel was beautiful! Breakfast was just ok. Staff were very helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Princess Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an excellent location, conveniently connected to the outlet mall and just a short walk from the train station and Ngong Ping Cable Car. Spacious and spotless, the rooms offer a comfortable retreat. The staff are exceptionally friendly and eager to assist. Plus, there's a free shuttle bus service to the airport, making travel even easier.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super location and amazing room. Couldn’t ask for more.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love this hotel, great location, great mountain view from our room, love the sheets , staff are accommodating specially Jerry from the Philippines ,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping outlets on the property, great restaurants, good proximity to the airport. Overall a good hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with shopping malls attached and access to trains. Suite was very spacious but insufficient power points next to bed.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. It is connected to an outlet mall (with shops, bakeries, restaurants and a supermarket) and a MTR station. Very convenient. The hotel itself is very well kept and the staff are all very helpful. Will definitely consider this place again next time when we visit HK again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was so convenient to the MTR and bus terminal and the shops where right there for you. Everything you needed was within walking distance. a great curtesy bus to and from the airport that ran very regularly.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to airport and subway. Breakfast acceptable but not great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Zentua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Dilipraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful and accommodating for an early check in after a long flight
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Helena Irmeli

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious comfortable room, good breakfast.
Beautiful Christmas decorations.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and outstanding staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Darryn

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Lantau Island, excellent large room, very clean, great helpful staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sunshine

Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient, with many famous shops and restaurants nearby. The hotel staff are very helpful, the rooms are clean, and the rooms are spacious.
Stayed 11 nights in Jan 2026
Verified review

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities
Convenient location and Helpful staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Meraida

Liked: Cleanliness, amenities, property conditions & facilities
Access to transportation and shopping is excellent
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second hotel I stayed at was the Novotel in Tung Chung. The room was very spacious, clean, and beautiful. The hotel service was also excellent. The breakfast spread was extensive; although the cost of breakfast was not included in the room rate, I found the 50% discount to be quite acceptable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nancy Anne

Liked: Cleanliness, staff & service, amenities
Very convenient to the city Gate, airport and MTR. Much quieter that staying in Central or Kowloon. The staff were very helpful.
View from the 11th floor
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Well situated to MTR.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Hok Ming Mingson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Joey is very professional to handle issues about check-in. Great location, free shuttle to airport , next to shopping mall and MTR. Hotel is clean , good service .
Stayed 1 night in Mar 2026