Zamas Hotel

3.0 star property
Beachside hotel to enjoy outdoor pool and white sand beach

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Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Gift shop
1 bedroom, in-room safe
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine, beach views
Travelers find a tropical retreat at Zamas Hotel with beach massages and Thai spa services. The private white sand beach offers serenity, while Que Fresco restaurant serves international cuisine with ocean views. Enjoy fishing, snorkeling, and scuba diving on-site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, Garden View, Poolside

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Garden View, Beachside

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 33 sq m
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 60 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Signature Room, Ocean View, Poolside (Upper Floor)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Daily housekeeping
Located on the top floor
Laptop-compatible safe
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Standard Bungalow, Beachfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • 13 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Grand Villa

Highlights

Yard
Balcony
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
3 bathrooms
  • 6 bedrooms
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 4 Twin Beds and 1 Queen Bed

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

What's nearby

  • SFER IK - 6 min walk - 0.4 miles
  • Tulum Beach - 10 min walk - 0.6 miles
  • Las Palmas Public Beach - 5 min drive - 2.2 miles
  • Playa Paraiso - 6 min drive - 2.7 miles
  • Tulum Mayan Ruins - 12 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • โ€ชMaya Tulum - โ€ฌ10 min walk
  • โ€ชKin Toh - โ€ฌ5 min walk
  • โ€ชPapaya Playa Beach Club - โ€ฌ9 min walk
  • โ€ชLa Eufemia - โ€ฌ10 min walk
  • โ€ชMirador by Azulik - โ€ฌ5 min walk

About this property

Zamas Hotel

Hotel near Tulum Beach
Take advantage of a terrace, shopping on site, and a garden at Zamas Hotel. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to spa services, such as a manicure/pedicure, a hot stone massage, or a body wrap. The on-site international cuisine restaurant, Que Fresco, offers breakfast, lunch, dinner, and ocean views. Enjoy onsite activities like scuba diving, fishing, and snorkeling. Free WiFi in public areas is available to all guests, along with an arcade/game room and a library.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, a computer station, and luggage storage
  • Tour/ticket assistance, beach umbrellas, and a porter/bellhop
Room features
All guestrooms at Zamas Hotel include thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like room service.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • Ceiling fans and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Does Zamas Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zamas Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Zamas Hotel?

This property doesn't offer parking.

What time is check-in at Zamas Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Zamas Hotel?

Check-out is at noon.

Does Zamas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zamas Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 mi (5 km).

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Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 132 reviews
Rating 8 - Good. 28 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamillah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage war super, alles gut zu FuรŸ erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Personal muy amable, la playa es pequeรฑa y una zons de rocas, pero la parte limpia sin piedra es suficiente y muy bonita, ademas de que no esta tan saturada
Stayed 4 nights in Mar 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

10/10 Excellent

Harmen Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige kamer. Fantastische locatie. Vriendelijk en goed personeel
Stayed 4 nights in Nov 2024

8/10 Good

Alethea

Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shlomo

Liked: Amenities
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyondโ€”he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricingโ€”we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that itโ€™s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotelโ€™s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
Stayed 3 nights in Aug 2025

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opciรณn cerca de todo, lo que me parece es que los precios son muy elevados, no solo aquรญ, en general todo Tulum tiene precios muy elevados
Stayed 5 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erika

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you canโ€™t hear or see from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

10/10 Excellent

parveen

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property ๐Ÿ˜€!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when itโ€™s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024