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Zamas Hotel

3.0 star property
Relaxing ocean views meet rejuvenating spa treatments at this beachfront escape where travelers can snorkel, fish or simply unwind on white sands

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Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels - Zamas Hotel (Tulum)
Outdoor pool, sun loungers - Zamas Hotel (Tulum)
Signature Room, Ocean View, Poolside (Upper Floor) | In-room safe - Zamas Hotel (Tulum)
Breakfast, lunch, dinner served; international cuisine, beach views - Zamas Hotel (Tulum)
Front of property - Zamas Hotel (Tulum)
Travelers find a tropical retreat at Zamas Hotel with beach massages and Thai spa services. The private white sand beach offers serenity, while Que Fresco restaurant serves international cuisine with ocean views. Enjoy fishing, snorkeling, and scuba diving on-site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside | In-room safe

Standard Room, Garden View, Poolside

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside | In-room safe

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Beach view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront | In-room safe

Standard Bungalow, Beachfront

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Beach view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor) | In-room safe

Signature Room, Ocean View, Poolside (Upper Floor)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Ceiling fan
Located on the top floor
In-room massage
Laptop-compatible safe
Daily housekeeping
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Signature Room, Beachfront

Signature Room, Beachfront | In-room safe

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside | In-room safe

Family Room, Garden View, Beachside

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Garden view
  • 33 sq m
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside | In-room safe

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
In-room massage
Daily housekeeping
Laptop-compatible safe
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Villa

Grand Villa | In-room safe

Grand Villa

Highlights

Yard
Balcony
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
6 bedrooms
3 bathrooms
  • Ocean view
  • 6 bedrooms
  • Sleeps 12
  • 3 King Beds, 4 Twin Beds and 1 Queen Bed

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About the neighborhood

Located on the beach, Zamas Hotel is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    10 min walk - 0.6 miles
  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    18 min walk - 1.0 mile
  • Tulum Mayan Ruins featuring tropical scenes and rocky coastline
    Tulum National Park
    18 min walk - 1.0 mile
  • SFER IK
    6 min walk - 0.4 miles
  • Jaguar Viewpoint Tulum
    18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    100 min drive

Restaurants

  • Papaya Playa Beach Club
    9 min walk
  • Maya Tulum
    10 min walk
  • Mateos
    1 min walk
  • Khyra Tulum
    17 min walk
  • La Eufemia
    10 min walk

About this property

Zamas Hotel

Hotel near Tulum Beach
Take advantage of a terrace, shopping on site, and a garden at Zamas Hotel. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to spa services, such as a body treatment, a massage, or a body wrap. The on-site international cuisine restaurant, Que Fresco, offers breakfast, lunch, dinner, and ocean views. Enjoy onsite activities like scuba diving, fishing, and snorkeling. Free WiFi in public areas is available to all guests, along with an arcade/game room and a library.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Concierge services, tour/ticket assistance, and a computer station
  • A porter/bellhop, wedding services, and a front-desk safe
Room features
All guestrooms at Zamas Hotel include thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like room service.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

Does Zamas Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zamas Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Zamas Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Zamas Hotel?

Check-out is at noon.

Does Zamas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zamas Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 mi (5 km).

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Reviews

Zamas Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 102 out of 149 reviews
Rating 8 - Good. 30 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

Reviews

10/10 Excellent

brandy

Liked: Cleanliness, property conditions & facilities
We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.
Stayed 2 nights in Jan 2026

10/10 Excellent

REYNALDO

Liked: Cleanliness, amenities, property conditions & facilities
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
Stayed 5 nights in Jan 2026

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

davena

Liked: Cleanliness, staff & service
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Zarvan

Liked: Cleanliness, amenities, property conditions & facilities
Love it here
Stayed 1 night in Nov 2025

10/10 Excellent

Jamillah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

8/10 Good

Alethea

Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shlomo

Liked: Amenities
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

Erika

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Stayed 7 nights in Jul 2024

10/10 Excellent

VirginiaW Mom

Liked: Cleanliness, staff & service, room comfort

Great family vacation

Beautiful location! Very relaxing trip. Our cabana was in the garden on the beach side, and had a lovely view and ocean breeze kept us comfortable. There is limited electricity; lights and ceiling fans plus an outlet for charging your phone/camera/computer. A real chance to get away from it all but have friendly staff, great food in the restaurant, and world-class views. Don't miss it!

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

10/10 Excellent

parveen

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Stayed 4 nights in Mar 2024