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Villas H2O

3.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

In the heart of Tulum, Villas H2O offers a tranquil retreat near Gran Cenote and Tulum Mayan Ruins. With free full breakfast, an outdoor pool with sun loungers, a spa for relaxation, and bike rentals to explore the area. Connect with in-room WiFi or unwind in the garden or library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed (Upper floor)

Standard Room, 1 King Bed (Upper floor) | Living area

Standard Room, 1 King Bed (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Premium bedding
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Multiple Beds, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room, Multiple Beds, Ground Floor

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Premium bedding
Ceiling fan
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, in-room safe

Family Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Premium bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite

Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Egyptian cotton linens
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780

What's nearby

  • Hospital de Tulum - 11 min walk - 0.6 miles
  • Dos Aguas Park - 16 min walk - 0.9 miles
  • Holistika Art Walk - 3 min drive - 0.9 miles
  • Gran Cenote - 14 min drive - 3.6 miles
  • Tulum Mayan Ruins - 17 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪El Agavero - ‬8 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Los Aguachiles - ‬4 min walk
  • ‪Palma Central - ‬6 min walk
  • ‪El Camello Jr - ‬5 min walk

About this property

Villas H2O

Family-friendly hotel near Gran Cenote
Located close to Tulum Mayan Ruins, Villas H2O provides free full breakfast, an airport shuttle, and a terrace. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum

Frequently asked questions

Does Villas H2O have a pool?

Yes, this property has an outdoor pool.

Is Villas H2O pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Villas H2O?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Villas H2O?

Check-out is at noon. Late check-out is available for MXN 600 (subject to availability).

Does Villas H2O provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2400 per vehicle applies.

Where is Villas H2O located?

Located in the historical district, this family-friendly hotel is 3.3 mi (5.2 km) from Tulum Mayan Ruins and 3.6 mi (5.9 km) from Gran Cenote.

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Reviews

Villas H2O Reviews

9.0

Wonderful

9.4

Cleanliness

7.0

Location

9.4

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 202 out of 328 reviews
Rating 8 - Good. 93 out of 328 reviews
Rating 6 - Okay. 21 out of 328 reviews
Rating 4 - Poor. 9 out of 328 reviews
Rating 2 - Terrible. 3 out of 328 reviews

Reviews

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The breakfast was simple and good to have my eggs made.
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and lovely place!

A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Stayed 6 nights in Jan 2023

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Stayed 4 nights in Nov 2022

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Stayed 4 nights in Feb 2023

8/10 Good

Dafne Araceli Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido
Stayed 1 night in Aug 2025

8/10 Good

Giovanni

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Stayed 7 nights in Sep 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
La regadera para la piscina requiere mayor visibilidad sobre todo en las noches ya que hay huespedes que buscan enjuagarse antes de entrar a la piscina y no la ven con facilidad, el huesped asocia el baño con la regadera y ambas instalaciones están separadas. Las puertas de las habitaciones necesitan mantenimiento
Stayed 4 nights in Jul 2024

8/10 Good

SAURI

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amables,
Stayed 1 night in Apr 2024

6/10 Okay

SAURI

Disliked: Amenities
Personal poco amable, destaco actitud se la chica que sirve el desayuno. Lugar cómodo pero muy austero, precio alto para servicio e instalaciones.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente lugar, cómodo, bonito, muy amables, limpio, excelente ducha, linda alberca
Stayed 1 night in Dec 2023

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour à Tulum

Très bon séjour. L'hôtel est au calme mais près d'une grande avenue animée. Le petit déjeuner est simple mais très bon et très copieux. Tout le personnel est très sympathique et très disponible.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the service was great 👍 I recommend this place to anyone
Stayed 6 nights in Aug 2023

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Cette étape à la villa h2o a été une réussite. Chambre spacieuse , accueil chaleureux , idéalement placé , proche de l’artère principale de tulum Pueblo sans en avoir les inconvénients (le bruit) , un petit déjeuner savoureux et sain et surtout cette piscine que vous aimerez retrouver en fin de journée … les 5 jours à tulum ont été magiques et la villa h2o n’y est pas étrangère
Stayed 5 nights in Jul 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Stayed 2 nights in Jun 2023

10/10 Excellent

HERMINIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito limpio amables
Stayed 3 nights in May 2023

10/10 Excellent

Emeline

Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Stayed 1 night in Apr 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias, limpias. Piscina muy bonita y grande. Excelente atención. Solo considerar que las habitaciones no tienen Tv
Stayed 2 nights in Apr 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful and friendly.
Stayed 14 nights in Mar 2023

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Stayed 3 nights in Mar 2023

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Nous avons adoré notre sejour à l'hôtel Villas H2O. Seul regret : ne pas avoir pu y rester plus longtemps! Grande chambre moderne et confortable. Bonne pression de la douche et eau bien chaude contrairement à d'autres hôtels. Piscine magnifique et bon pdj.
Stayed 1 night in Feb 2023

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