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Tulum Nueve

Property class: 3

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Photo gallery for Tulum Nueve

A pool with a waterfall feature surrounded by tropical vegetation and rustic huts. - Tulum Nueve (Tulum)
A thatched-roof hut with a stone wall and a small pool. - Tulum Nueve (Tulum)
A bedroom with a bed, a wooden door, and a wall-mounted decoration. - Tulum Nueve (Tulum)
A thatched-roof hut with a stone wall, a small pool, and wooden furniture in a natural setting. - Tulum Nueve (Tulum)
A natural setting with a large tree, a thatched structure, and a dirt ground. - Tulum Nueve (Tulum)
Tulum Nueve provides amenities like a full-service spa and a hot tub. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available

Room options

View all photos for Comfort Cabin

A rustic wooden hut with a thatched roof, a wooden door, and a small porch area.

Comfort Cabin

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Cabin

A thatched-roof hut with a stone wall, two wooden chairs, and a small outdoor seating area.

Design Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Cabin

A thatched-roof hut with a stone wall, a small pool, and wooden furniture in a natural setting.

Deluxe Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Tulum, Tulum Nueve is in the suburbs and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Soliman Bay and Tulum Beach. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, ecotours, and cave exploring nearby. Visit our Tulum travel guide
Map
km 240 Chetumal-Cancun, Tulum, QROO, 77760

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    9 min drive - 1.3 miles
  • A beach with a wooden staircase leading down to the shore, surrounded by rocks and palm trees.
    Tulum National Park
    10 min drive - 2.8 miles
  • LabnaHa Ecopark Adventures
    11 min drive - 3.7 miles
  • Cenotes Labnaha
    11 min drive - 3.7 miles
  • Cenote Manatí
    13 min drive - 2.8 miles

Getting around

  • Tulum Intl. Airport (TQO)
    56 min drive

Restaurants

  • La Cocina Del Pueblo
    13 min drive
  • Chula Vista
    13 min drive
  • Xula Vista Restaurant
    13 min drive
  • Soriana Híper Tulum
    11 min drive
  • Starbucks
    10 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 290 per person

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Spa open select days

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Ceiling fan
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 270.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 290 per person
  • Housekeeping fee: MXN 300 per day; may vary based on length of stay
  • Rollaway bed fee: MXN 270.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Tulum Nueve have a pool?

Yes, this property has an outdoor pool.

Is Tulum Nueve pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tulum Nueve?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tulum Nueve?

Check-out is at 11:00 AM.

Where is Tulum Nueve located?

Situated near the beach, this spa hotel is within 2 mi (3 km) of Soliman Bay, Jaguar Park, and Cenote Manatí. Tulum National Park and LabnaHa Ecopark Adventures are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.4

Exceptional