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Soles Mayas

Property class: 2.5

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Photo gallery for Soles Mayas

Outdoor pool - Soles Mayas (Tulum)
Interior - Soles Mayas (Tulum)
Front of property - Soles Mayas (Tulum)
Exterior - Soles Mayas (Tulum)
WiFi (free), bed sheets - Soles Mayas (Tulum)
Near Tulum Mayan Ruins, Soles Mayas provides everything you need. Guests can connect to free in-room WiFi.

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room

WiFi (free), bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

WiFi (free), bed sheets

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Triple Room

WiFi (free), bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room

WiFi (free), bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

La Veleta, a neighborhood in Tulum, is home to Soles Mayas. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
C. 14 Sur, La Veleta, Tulum, QROO, 77760

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    12 min drive - 4.0 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    13 min drive - 4.6 miles
  • Holistika Art Walk
    16 min walk - 0.9 miles
  • Hospital de Tulum
    16 min walk - 0.9 miles
  • Dos Aguas Park
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    99 min drive

Restaurants

  • Vaivén
    4 min walk
  • Delicia
    4 min walk
  • Pepe The Best Taco!
    6 min walk
  • Italdo Pasteleria
    13 min walk
  • El Aguajito Marisqueria
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM

Frequently asked questions

Does Soles Mayas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Soles Mayas pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Soles Mayas?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Soles Mayas?

Check-out is at noon.

Where is Soles Mayas located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Soles Mayas Reviews

3.0

5.0

Cleanliness

5.0

Location

2.8

Staff & service

2.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

Reviews

Verified review

8/10 Good

Eduardo

Liked: Cleanliness, room comfort

En diciembre estaba en remodelacion, pero agradabl

Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta hotell är under
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stängt. Finns ändå kvar att boka.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Jill

Disliked: Staff & service, amenities, property conditions & facilities
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Jorge alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

El hotel no nos recibio
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
Stayed 1 night in Dec 2019