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Aparthotel

Xambé

4.0 star property
Aparthotel with free parking, near Tulum National Park

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Photo gallery for Xambé

Outdoor pool
Deluxe Suite | Living area | 55-inch Smart TV with digital channels
Reception
Outdoor pool
2 bedrooms, premium bedding, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, premium bedding, desk, blackout drapes

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Grand Apartment | 2 bedrooms, premium bedding, desk, blackout drapes

Grand Apartment

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

2 bedrooms, premium bedding, desk, blackout drapes

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

2 bedrooms, premium bedding, desk, blackout drapes

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 2 bedrooms, premium bedding, desk, blackout drapes

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Coffee/tea maker

Grand Suite

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | 2 bedrooms, premium bedding, desk, blackout drapes

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

2 bedrooms, premium bedding, desk, blackout drapes

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 2 bedrooms, premium bedding, desk, blackout drapes

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 3 min drive - 0.9 miles
  • Tulum Beach - 7 min drive - 2.9 miles
  • Las Palmas Public Beach - 7 min drive - 2.4 miles
  • Playa Paraiso - 8 min drive - 2.9 miles
  • Tulum Mayan Ruins - 10 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Pescaderia Estrada - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Aparthotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a banquet hall are onsite. Each apartment offers free WiFi, premium bedding, and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 1,000 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 28 units
  • Banquet hall
  • Connecting units available
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Xambé ?

Self parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Check-out is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (1.9 km) from Tulum National Park and within 3 mi (5 km) of Tulum Beach and Tulum Mayan Ruins. Hunab Lifestyle Center and Dos Aguas Park are also within 2 mi (3 km).

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Xambé Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 12 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 6 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.4/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Andree

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

10/10 Excellent

djeneba

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
Stayed 1 night in Jan 2025

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Location is not convenient, hard to find the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

jason j

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adiba

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nahje

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Stayed 3 nights in Jun 2024

6/10 Okay

Omri

Liked: Communication
Disliked: Cleanliness

Mixed Experience at Xambe Hotel

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Stayed 3 nights in Feb 2025

8/10 Good

Sayeeda

Liked: Cleanliness, property conditions & facilities, communication
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Stayed 6 nights in Feb 2025

10/10 Excellent

Angelika

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing holiday
Stayed 21 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern room.
Stayed 1 night in May 2024

6/10 Okay

Anastasiya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities, communication
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Stayed 10 nights in Dec 2023