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Taio Tulum

4.0 star property
Travelers find tranquility during the day and stargazing beauty at night in Tulum, waking up refreshed after enjoying a satisfying breakfast

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Outdoor pool, sun loungers - Taio Tulum (Tulum)
Creator video - submitted by Tara Mango's Travel Picks
Luxury Villa, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated - Taio Tulum (Tulum)
Luxury Villa, 1 King Bed | View from room - Taio Tulum (Tulum)
Lounge - Taio Tulum (Tulum)
Rubi Tulum offers a peaceful escape with its garden and rooftop terrace. Guests can book a massage or facial, cool off in one of two outdoor pools, or enjoy coffee at the on-site cafe. The property provides dry cleaning/laundry services and free WiFi throughout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Luxury Villa, 1 King Bed

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Penthouse, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Signature Penthouse, 1 Bedroom

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse

Premium bedding, minibar, in-room safe, individually decorated

Panoramic Penthouse

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Tulum, Taio Tulum is near the beach. Ven a la Luz Sculpture and Tulum Mayan Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Don't miss out on a visit to Xel-Há Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby. Visit our Tulum travel guide
Map
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760

What's nearby

  • Tulum National Park
    Tulum National Park
    9 min drive - 3.5 miles
  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    10 min drive - 3.5 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    16 min drive - 5.3 miles
  • 0_BXP44312
    Xel-Há Park
    23 min drive - 15.6 miles
  • Holistika Art Walk
    4 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    48 min drive

Restaurants

  • Nimeño Bakery
    5 min drive
  • Vaivén
    4 min drive
  • El Aguajito Marisqueria
    4 min drive
  • La Taqueria Pinches Tacos Shop
    4 min drive
  • Cántaro Y Comal
    14 min walk

About this property

Taio Tulum

Upscale hotel near Tulum Beach
Located close to Ven a la Luz Sculpture, Taio Tulum provides free continental breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a massage, a body treatment, or a facial. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking and valet parking
  • Tour/ticket assistance, a nature reserve, and wedding services
  • Concierge services and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 7 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does Taio Tulum have a pool?

Yes, this property has an outdoor pool.

Is Taio Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Taio Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Taio Tulum?

Check-out is at noon.

Where is Taio Tulum located?

Situated near the beach, this hotel is 2.9 mi (4.7 km) from Tulum Beach and within 6 mi (10 km) of Tulum National Park and Ven a la Luz Sculpture. Tulum Mayan Ruins and Gran Cenote are also within 6 mi (10 km).

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Reviews

Taio Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 91 reviews
Rating 8 - Good. 7 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

Reviews

Verified

10/10 Excellent

Jeffery Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Daykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with cool Tulum jungle vibe and very friendly staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was wonderful and very friendly and helpful. The hotel is amazing, beautiful.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Melody

Liked: Cleanliness
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Shalitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Theresea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. It is located in the middle of the jungle. The staff were amazing! They were helpful and knowledgeable. Great place to stay.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kalona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at Rubi Tulum was Excellent! I give everything a 5 stars! A great place in the Jungle to hang out and relax. I will be back! Thank you Rubi Tulum.
Verified

10/10 Excellent

Stephanie Renea Woodard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Serene retreat for a reset. I experienced a leak and the staff immediately moved me to another room. I enjoyed my vacation/birthday at the Rubi.
Stayed 4 nights in May 2024
Verified

8/10 Good

Abhishek

Liked: Cleanliness, property conditions & facilities
Lovely property once inside. Gorgeous room. Decent restaurant. The access road is bad as the area is still being developed and there quite a bit of construction going on around.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Kate

Liked: Staff & service, amenities, property conditions & facilities
Rubi is a complete oasis in the middle of the jungle. The staff, especially Diego were unbelievable. By far one of the best trips we have ever taken. There is construction in the area which is to be expected in Tulum however the shelter of the hotel, rich natural habitat and complete vibe still take you away to paradise. Strongly recommend this property.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, so far the best I’ve stayed in. Highly recommend, the staff is outstanding, so respectful and helpful. Always there to serve you, I had planned my gf birthday and proposal. Both were beyond my expectation, the decoration was insanely beautiful. 10/10 for everything, would definitely come back. Specially the tree penthouse was perfect dream romantic spot. Thank you!!!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubi Tulum is without disappointment. The facilities are amazing, staff are great and overall beautiful. The only issue is the road getting there. Pretty bad. But it’s worth it.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property room and staff were unbelievable the restaurant on site was great however they are closed on Tuesdays we did not realize this. If any handicap accessible is needed this is not the place for you. The road to property is unpaved so very bumpy. We loved the seclusion and the staff is great getting transportation!
Stayed 6 nights in May 2024
Verified

8/10 Good

Affeia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, lovely pool, nice view for sunrise and sunset, nice rooms and roof top plunge pool, the bad of this hotel is the ramp u have to take to get to your room, multiple stairs to go up and down to get to room, living area and rooftop, no bathroom, the shower is in the tub which is a negative for me, water was splashing all over, and the roads to get to the hotel is really bad and dark, but overall its a relaxing hotel.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique property in the jungles of Tulum. The grounds were well maintained and felt like a botanical garden. The pools were beautiful and refreshing (a little chilly). Dayanne and the other staff were exceptional; welcoming, friendly and knowledgeable. We went during the “off season” and therefore had limited access to amenities (restaurant was only open for brunch). The local food delivery service Tomato was a game changer and helped us enjoy local foods without leaving the property. While the roads nearby were in poor condition, they were fairly easy to navigate using an ATV or scooter. Taxis had no trouble and were easy to access.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation: The rooms at Rubi are spacious, tastefully decorated, and equipped with modern amenities to ensure a comfortable stay. The plush bedding guarantees a restful night's sleep, while the private balconies offer breathtaking views of the surrounding natural beauty. Dining: The dining experience at the Rubi is a culinary delight. The on-site restaurant serves an array of delectable dishes, ranging from local specialties to pizzas fired in the pizza oven, prepared using fresh and locally sourced ingredients. The attentive staff ensures impeccable service, adding to the overall dining experience. Prices are high comparatively to going into the city FYI. Service: The service at the Rubi is exemplary, with attentive staff going above and beyond to cater to guests' needs. From seamless check-in and personalized assistance to prompt room service. Overall Experience: In conclusion, the Rubi offers a perfect blend of luxury, comfort, and tranquility, making it an ideal destination for those seeking a memorable getaway. Only thing that needs to be improved are the surrounding roads, but I highly recommend a stay at the Rubi.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
It was inexpensive and everything we needed was at the resort
Stayed 1 night in Mar 2023