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Playa Esperanza Hotel Tulum

4.0 star property
Travelers enjoy beach cabana relaxation and rejuvenating spa treatments at this Tulum retreat where pristine beaches meet sunny skies

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Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom - Playa Esperanza Hotel Tulum (Tulum)
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Outdoor pool - Playa Esperanza Hotel Tulum (Tulum)
Interior - Playa Esperanza Hotel Tulum (Tulum)
Basic Cabin, Sea Facing | In-room safe, bed sheets - Playa Esperanza Hotel Tulum (Tulum)
Playa Esperanza Hotel Tulum offers crystal-clear waters and white sand for a paradise escape. Relax in beach cabanas, book massages, or enjoy the outdoor pool. The upscale property provides free WiFi and helpful staff, balancing relaxation and adventure perfectly.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View | In-room safe, bed sheets

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View | In-room safe, bed sheets

Cabin, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View | In-room safe, bed sheets

Cabin, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony | In-room safe, bed sheets

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside | In-room safe, bed sheets

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | In-room safe, bed sheets

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing | In-room safe, bed sheets

Basic Cabin, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located on the beach, Playa Esperanza Hotel Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Acceso al Parque Jaguar. Don't miss out on a visit to Xel-Há Park. Looking to get your feet wet? Snorkeling, windsurfing and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780

What's nearby

  • Tulum National Park
    Tulum National Park
    1 min walk - 0.0 miles
  • Jaguar Park
    Jaguar Park
    1 min walk - 0.0 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    5 min walk - 0.3 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    7 min drive - 1.2 miles
  • Las Palmas Public Beach
    5 min walk - 0.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    59 min drive

Restaurants

  • Carl's Jr.
    6 min drive
  • Panza Tulum
    7 min drive
  • Playa Pescadores
    9 min walk
  • Mezzanine Restaurant
    6 min walk
  • Cinco Playa Paraiso Tulum
    1 min walk

About this property

Playa Esperanza Hotel Tulum

Upscale hotel near Playa Paraiso
Located close to Tulum Mayan Ruins and Acceso al Parque Jaguar, Playa Esperanza Hotel Tulum provides a restaurant. With a beachfront location, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a free beach club on site
  • Beach towels, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Playa Esperanza Hotel Tulum have comforts such as safes and free bottled water.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-007-006565

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

Does Playa Esperanza Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is Playa Esperanza Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Playa Esperanza Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Playa Esperanza Hotel Tulum ?

Check-out is at noon.

Where is Playa Esperanza Hotel Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Paraiso, Tulum Mayan Ruins, and Acceso al Parque Jaguar. Tulum Beach and Gran Cenote are also within 6 mi (10 km).

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Reviews

Playa Esperanza Hotel Tulum Reviews

9.2

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 123 out of 168 reviews
Rating 8 - Good. 26 out of 168 reviews
Rating 6 - Okay. 12 out of 168 reviews
Rating 4 - Poor. 4 out of 168 reviews
Rating 2 - Terrible. 3 out of 168 reviews

Reviews

Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, convenient beach access, friendly staff, and nice room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CIPRIAN

Liked: Cleanliness
Nice location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

al

Liked: Cleanliness, amenities, property conditions & facilities
great spot, the view is spectacular
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

andres

Liked: Cleanliness, property conditions & facilities
I would definitely recommend this place to someone. Very clean and beautiful and location was awesome wonderful experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent finding! I had never been and I will definitely come back! It’s all you want from a natural resort but very well done: good room, big bed with net, beautiful big private outdoor shower, lovely beachfront, very clean and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
This place is special. Very calm and quiet and the staff are extremely attentive and very friendly. The property is beautiful and the hotel strikes the perfect balance of spotlessly clean without taking you out of the jungle. If you are looking for a quiet place to immerse in nature, this is the one.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities
Our stay was okay, but the complex — and especially our cabin — was too rustic, with no TV or refrigerator. The room was also very small and definitely needs some renovation. The location is unbeatable 5*
Shower
Stayed 4 nights in Feb 2026
Verified

8/10 Good

maureen

Liked: Staff & service, property conditions & facilities
We loved the pool, the sun sets and our ocean looking cabin. If all you want is relaxation - this is a place for you 💯. We would have loved a TV in the room especially with kids but there was none. Transportation from the hotel to other areas was quite expensive and also you needed to pay for passes when you get into the park even though you have a reservation. They explained that because it’s a national park. The restaurant closes early too. Staff are very friendly and helpful - a shout out to Philip the receptionist and Eburm - not sure of the spelling.
Our cabin over looking the ocean
Path way to the reception
The beach….it had sea weed but still nice
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness
It was glamping at its best! I felt like I was on Gilligan’s Island, or in an episode of the Flintstones!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and you can hear the waves from the ocean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tania Gabriela Equihua

Liked: Cleanliness, property conditions & facilities
Staff was extremely helpful and attentive
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Habiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Azzy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

kris

Disliked: Amenities, property conditions & facilities
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Deany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Felt very welcome
Stayed 4 nights in Sep 2024